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Posted on Jun 12, 2025
Ricardorborquez
The hotel facilities are very new. The hotel rooms are very clean. The restaurant doesn’t have a buffet but if you get a room with breakfast included they will serve you coffee, juice or fruit and eggs prepare as you wish. You can also ask for the breakfast menu and order from there. Food is very good. The green juice is delicious. The attention from the waiters is always friendly and fast. The gym is newly renovated and it has very good equipment. The front desk is very friendly and helpful, specially Pamela who was able to help me upgrade the room. The location is very practical and there are malls and restaurants close by. Very pleased with Elements hotel. I always stay there when in business in Mexico City.
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Price per night fromJPY 18,413
Posted on Sep 7, 2025
Xiaochengshizhanmushi
The surrounding facilities are excellent, with a shopping mall nearby. Daily service is excellent for Melbourne, with prompt feedback on issues. The air conditioning in the room doesn't have a heating function, so you have to rely on the air heater. Breakfast includes milk, yogurt, coffee, fruit, oatmeal, bread, and four or five main dishes. Overall, it's a good value in the Reforma area.
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Price per night fromJPY 20,894
Posted on Apr 22, 2024
Guest User
As you enter the lobby strong smell of artificial perfume surrounds you which made me nauseous.
We were upgraded to kingbed room.
Shower head was broken. Shallow sink was designed for looks only. It splushes water The large structural column by the window takes up the whole one corner of the room. The room is small enough not accommodate lounge chair. Espresso maker is also broken as to the pod doesn’t stay and fall through. If you are carefully pressing it down slowly it will stay where it get skewered.
This hotel is not a bad hotel. Great location. Staff is as nice as many restaurants and hotels in town. I will not stay here again because there are plenty of better hotels and rentals to stay in Mexico City.
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Price per night fromJPY 40,938
Posted on Jul 5, 2025
Guest User
I recently stayed at this hotel and was thoroughly impressed with the experience. We arrived quite late, around midnight, but the staff were accommodating and made the late check-in smooth and hassle-free. Security was present at all hours, which made us feel safe throughout our stay.
The apartment itself was modern and very well-equipped with all the utensils and facilities we needed, making it easy to prepare meals and feel at home. Everything was spotless and smelled wonderfully fresh the moment we walked in.
Overall, I’d highly recommend this place for anyone looking for a clean, secure, and comfortable stay with great amenities and friendly service.
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Price per night fromJPY 11,393
Posted on Jul 16, 2026
evapodzhunas
I had a great time at ULIV hotel. the location is perfect, walkable distance from the city center, plenty of restaurants and cafes around. for such an affordable price you get a spacious room with all the necessities including kitchen appliances (convenient for a long stay)
and a few words about the stuff, everyone is so kind and helpful. and i want to thank Guy for his help and fun chats we had, he made my stay hundred times better. and what a surprise it was that he can speak chinese🥰♥️ i didn’t take any photos unfortunately, so just sharing a view from my room
中国的朋友们,如果在找墨西哥市的酒店,别找了 就选ULIV,需要任何帮助,找Guy前台人员,他会说中文,一定会帮上你们
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Price per night fromJPY 16,002
Posted on Mar 5, 2024
SARA GABRIELA
Modern accommodation in a great area for exploring Mexico city for a day or two.
It's not a hotel so obviously the service is totally different than you'd expect For cleanliness and?overall amenities..But it's totally ok for a good night sleep and a convenient, safe, and nice location to stay.
Wish they could PayPal bit attention to details, for example in trio.com?app it says the room had a?balcony and when we arrived we didn't even have windows.
Exhausted from a long trip we didn't want to cause trouble but that could have been advised earlier.
We were two people but only had one hand towel so that was an inconvenience that could have probably been avoided of the management would pay a birthday more attention to the bookings.
Overall ok stay for an one night stop-over in Mexico city.
Walking distance to restaurants and nice Polanco area day off night.
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Price per night fromJPY 24,960
Posted on Jul 12, 2025|Business Deluxe Two Double Room with Reforma Avenue View
Ahmed Awwad
I recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.
The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.
On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.
If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
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Price per night fromJPY 34,178
Posted on Jan 31, 2026
Віталій
I ordered a room with a kitchen and breakfast. The kitchen was in the room, but for some reason there was no spoon, fork, plates, pots, or kettle. Only a coffee maker, microwave, hotplate, water, and 2 glasses. I didn't like the breakfast at all. Every day you have to go to the reception and get a breakfast coupon. No coffee, only celery and papaya juice. Dry breakfast, omelette with sausages, pancake, and that's it. The portions are served a la carte by the waiter and they are small. There is no soundproofing in the room, every sound in the next room can be heard as if it were your own. Loud music was playing from the street until 4 am and people were laughing. The cleaners are really something. From 7 am they are already cleaning the next rooms and the corridor. It's impossible to sleep... There are no smoking areas in the hotel and smoking is not allowed in front of the hotel...
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Price per night fromJPY 12,669
Posted on Feb 10, 2026|Executive Room
Jan Alfred PreeceThis place is fantastic. The location is perfect and many attractions are walking distance. The hotel has a lovely ambience and the staff were really friendly. The room was big and comfortable. I would recommend this place. We shall be returning
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Price per night fromJPY 5,058
Posted on Aug 8, 2026
Guest UserBeautiful hotel, great location, but unfortunately, the noise makes it extremely difficult to recommend staying here.
The music from the rooftop bar starts getting louder around 6 PM and continues until approximately 2 AM, and it seems to get progressively louder throughout the night. It was genuinely impossible to relax or sleep in our room. We were even given earplugs, but they did very little to help. If you plan to be out until 2 AM every night, you may not notice it. But if you are looking for a relaxing hotel where you can come back, unwind, and get a good night’s sleep, this is honestly a terrible experience.
We also booked a Deluxe King room but were put in a Queen room for our first night. We were not able to get into the correct room category that we booked until after 5PM the following day because the Deluxe King room was ”not yet clean.” No upgrade or compensation was given for this mistake.
It’s a shame because the property is beautiful but a hotel room that you cannot reasonably sleep or relax. I would strongly recommend asking about the noise before booking.
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Price per night fromJPY 39,142