4-Star Hotels in Bukhara Region, Uzbekistan

The hotel is located north of Bukhara's Old City, with most attractions within walking distance. The Saffron Restaurant on the 3rd floor serves excellent food, especially the fried eggplant. However, the spa service was absolutely unacceptable. The therapist had an awful attitude and poor technique. Anytime we moved or were too tense during the massage, she would reprimand us with incredibly exaggerated, disgusted exclamations, completely ruining our day. On top of that, it didn't even provide the relaxation we sought. What's more, the time spent changing clothes was counted towards the massage duration, which would never happen in China. After writing a two-page complaint letter, the hotel offered a fruit platter as compensation and provided a written response stating that ”other guests in our tour group” were satisfied, implying the problem was ours. Yet, we were independent travelers who checked in alone, so the mention of a tour group was completely fabricated. Naturally, this was unacceptable. After a 30-minute standoff at the front desk, the final solution was a 30% discount, but then the fruit platter was withdrawn. As an incredibly arrogant hotel, I do not recommend staying here. They didn't even replenish toothpaste during daily cleanings. However, the rooftop restaurant is still recommended, with an average cost of around 200 CNY per person.

The hotel could be much better if they improved their service! Overall, it's pleasant with a nice design. Let's start with the pros: + Great location, with a bank nearby for currency exchange, a coffee shop across the street, two decent fast-food places, and a small supermarket next to the hotel selling nuts, dried fruits by weight, and tea (prices are generally like a market). Tourist attractions are only 100 rubles and about 5-7 minutes away by taxi. + Good breakfast with a wide selection, almost everything you could want, and tasty. + The room was clean. I can't comment on regular cleaning as I requested it at reception for a specific time, and they accommodated me. + The indoor/outdoor pool is clean, and there's nobody there in the morning. Cons: - After 12 PM, the pool gets crowded. Local guys were smoking right on the sun loungers, and no staff member said anything to them. - Upon check-in, the administrator gave me a room that didn't match my booking. I booked an upgraded room, but I was given a 'budget economy' room on the first floor with a view of a concrete wall and absolutely no natural light! (Photos attached). The administrator refused to give me another room for free, claiming they had no rooms. However, after I contacted Trip.com support, he miraculously found another room category for me without any extra charge! A woman before me had the same situation, so it seems they try to scam guests by initially giving them a bad room and then charging extra to upgrade to the one they should have had in the first place. It was a bit stressful, but the issue was resolved in the end. - The shower barely worked; you could only wash under the tap as there was absolutely no water pressure in the showerhead. - The air conditioning only worked on maximum power; it didn't work at all or would switch off on the lowest setting, which was inconvenient. Hotel management needs to control staff who are ruining the hotel's reputation by assigning rooms that don't match bookings, thus spoiling the mood of guests who paid to relax! I also recommend partial renovation or replacement of the plumbing. The hotel looks solid from the outside, but there are clear management shortcomings internally. Fix these issues, and it will significantly improve occupancy and the number of positive reviews! It's all in your hands! I've also included photos of the room I eventually received after the dispute.

The sanitary conditions of the hotel are good, but it is far from the ancient city, especially the battery car in the ancient city of Buhari. At night, you have to go far to take a taxi outside the martial law point. There are many types of breakfast, but they are all cold food. Some hot food, I feel that the heating is not strong, they are all cold, and the taste is average.

Stop for two nights. The size of the hotel, room and the presence of the balcony played a significant role in choosing. No big claims for accommodation. There is a decent breakfast. The room is large, the balcony was present. However, the room is somewhat unthinkable and not too comfortable, as if under the hotel had been remade the room originally designed for something else. The furniture is modest. To the main sights you will have to walk on the not most scenic streets - no pleasure, especially at night ) Of course, it is always possible to call an inexpensive taxi. In general, the KMK price of $100 per night for this hotel is heavily overstated, Especially according to the measures of Uzbekistan.

The guesthouse has about four rooms centered around a shared courtyard. It's located in the heart of the residential area in the northwest of Bukhara's Old City, within walking distance to Lyab-i Hauz, the Ark Citadel, and other major attractions in Bukhara. The rooms are spacious, very clean, and I personally loved the decor. If you plan on cooking your own meals, I recommend choosing the 'Honey Moon' room type, as 'Bachelor' rooms don't come with an induction cooktop. The owner is incredibly kind, friendly, and welcoming. They're happy to provide information about Bukhara's attractions and communicate fluently in English. Breakfast needs to be pre-ordered and reserved the day before. There's a wide variety of choices, and staff deliver it to your room at your chosen time. It's very hearty and features local specialties – highly recommended. Overall, this guesthouse will be an integral part of your Bukhara trip. It's truly an unbeatable choice.

Alexia Suite is an absolute gem in Bukhara. Its location is unbeatable, just steps away from the main pedestrian street and all the major historical sites. The hotel itself is a beautiful fusion of traditional Bukhara architecture and modern luxury. The rooms are stunning, combining authentic design with top-notch amenities like heated floors and rainfall showers. The service is exceptional, with a friendly and attentive staff who go out of their way to make you feel welcome. The breakfast is delicious and plentiful. Alexia Suite is more than just a hotel; it's a key part of the Bukhara experience, offering a luxurious and unforgettable stay. Highly recommended.

The hotel has a typical American chain style; its decor and ambiance instantly made me feel like I was back in a North American hotel. The sauna and Turkish bath don't require reservations, but you need to inform the SPA front desk about half an hour before you plan to use them so they can be switched on. I visited during the off-season, so there weren't many guests. Most times I went, no one else was using them, which made the experience quite private. Breakfast was decent – nothing particularly amazing, but perfectly adequate. The lobby bar, however, was a pleasant surprise; the atmosphere was nice, and the drink prices were quite reasonable. The hotel's location is also good, about a 10-minute walk to the Historic Centre of Bukhara. The best thing about this hotel is that the higher floors offer panoramic views of the entire old city! This is very friendly for photography enthusiasts. I recommend going to the top floor for photos during sunrise or sunset; the view is excellent, and the windows can be opened, allowing you to extend your lens outside for fantastic panoramic shots of the ancient city. A few things to note: The overall room size is a bit small, which might be an issue depending on personal preference. There's a potential safety concern with the balcony door: even when locked from the inside, it can still be opened from the outside. I called the front desk to inquire, and they told me this is how all the rooms are, and I shouldn't worry. Personally, I still found it a bit unsettling. Overall, if you're a photography enthusiast and are looking for those high-floor views overlooking the Historic Centre of Bukhara, this hotel is definitely worth considering.

Очень приятный мини-отель в старом городе, все достопримечательности в шаговой доступности. Вкусный разнообразный завтрак шведским столов, приятный персонал. В целом, довольны отелем, оправдал ожидания.

This hotel was amazing! It’s in a perfect location, just a 2-minute walk from the main attractions. The breakfast is also delicious. Shax is an outstanding staff member who was always helpful and polite.

Очень красивый отель с прекрасным обслуживанием, в пешей доступности от старого города. Нам предоставили семейный номер, состоящий из двух стандартов, соединенных межкомнатной дверью, очень удобно для 4 человек! В номере есть все необходимое, хороший ремонт и удобная мебель. На ресепшн помогли со всеми вопросами - забронировать столик в ресторане, осуществить обмен валюты и проч. Единственное, что немножко огорчило - достаточно скромный по сравнению с Хивой и Самаркандом завтрак, горячих блюд было мало, выпечка в заводских упаковках, зато неплохой кофе.