4-Star Hotels in Penang, Malaysia

This is my second time staying here. As always every thing is perfect. They allowed us to have an early check in since the room was ready early. From check in to check out time everything was smooth. Luckily we were able to see again our favourite staff Ady but this time we saw many new faces. Thank you Ady for wonderful service again. Not forgetting Joshua as the Front Office Ambassador and the Duty Manager i forgot his name though. The housekeeping also maintained their good service to ensure our room condition was perfect. Kudos to Harun for the great work! And also thank you for the maintenance staff Rahim for assisting me to get better wifi connection. Please maintain what you all doing!

I was upgraded to a Deluxe room but it was at the extreme corner next to the service staircase. Grateful for the upgraded but the room conditions were not up to par . Hair in shower room , the shower holder fell when I was taking it out and it dropped on my toe . Hence the blue black toe shown ( hehe ) . I could not sleep the whole night as the air con was very very noisy even when I lower the adjustment. The day curtain was torn . I sound it out to reception the next morning to see whether they can change my room as I was staying for another 2 nights . They did and I reckoned it was another up grade as now the room has a standing shower room . In the other previous room , you have to stand in the bath tub to shower and for a man of 65 , it is a bit tricky . The hotel really needs an up grade too . It is in a good location and CAT bus is nearby . The CAT shuttle is a complimentary bus that moves around the town area . The saving grace for my trip was that the staff was up to par and reacted quickly . Well done on this . Now , I wait for my toe to heal .

The hotel staff were all very polite, the bed was comfortable, and the shower had great water pressure. They even noted my request and gave me a quiet room with no noise. The breakfast was decent, and the coffee was strong and really woke me up. There's a mall right to the left when you exit, and a supermarket downstairs. Across the street, there's a 7-Eleven, and GAMA also has a supermarket downstairs. It's a moderate distance to tourist attractions, about a 20-minute walk, and about a 30-minute drive to the airport if there's no traffic. Little India is nearby, so there are quite a few Indian people around. I'm not used to it since I don't know much about the culture, but we mostly kept to ourselves. However, after each room cleaning, we'd find a few long hairs that weren't ours, which I hope they can improve upon.

I booked a king-size bed for me and my daughter. The room was very big (huge huge size) and had two large air conditioners. There was also a big sofa, a table, and chairs in the room, which made it very comfortable. The bathroom was very clean, and I really liked the shower because it had different water settings you could change. Every day they give two welcome drinks, and you can choose alcohol, tea, coffee, or juice. The hotel also has a kids’ play area, a gym, and a yoga room. They provide filtered water, so you can refill your bottle anytime. We ordered the smoked duck pasta and nasi lemak. The nasi lemak was really delicious. This hotel is so closed to the airport. I really loved this hotel and will definitely stay there again.

Stayed here during the Chinese New Year period and it was very crowded. The room's carpet, linens, and appliances show a bit of age, but thankfully, the overall visible areas were clean. The location is very convenient, directly opposite Jen Hotel and very close to Komtar. There's a stunning high-rise infinity pool perfect for photos, and water dispensers are available on every floor. The breakfast was quite substantial, especially the freshly made roti canai and toast. The service attitude was also proper and courteous.

We were treated to warm, delicious cookies upon arrival and were allowed to check in at 11am, which was a pleasant surprise to us. Everything is within walking distance and located right next to the night market, you'd be in for a treat for local delights, such as the famoua char kway teow and lor bak stalls. The room is clean with a good view of the city. The gym is small, but is well-maintained and equipped with a variety of equipment. Quite a lovely hotel.

• The Hotel: The hotel is easy access from main road. The building is conjoined with michelin restaurant (same entrance in lobby). • The room: I arrived an hour early and the staff offer earlier checkin since my room was ready, how amazing! The room was enough for 1 person and there's a designated space for luggage so it didn't block the way / on the floor. Clean and well maintained. Basic amenities were met. Hot/Cold water works (just need time to warm up). Window can be open for air movement. I didn't have breakfast service because there're SO many restaurants nearby and walking distance. • The nearby attractions: The reason I chose this hotel cause it's all walking distance from places I want to go. The famous Penang Laksa is just 5 minutes walk from the hotel! And 2 minutes walk from the hotel is Kimberley Street (famous for night market street foods). There are 1 convenience store 24/7 within 4 mins of the hotel walk. The iconic P66 Store is walking distance (7 minutes), Makan Pagi is just 10 minutes walk, and even: the famous Armenian Street is just 1km / 10 minutes slow walk away from the hotel. The location is just strategic for my itineraries. Overall, I enjoy my stay and if I visit Penang again, definitely will stay here. It's safe for female solo travelers. Notes: 1) Like others pointed out, there's no concierge and trolley service so you gotta drag your suitcases. Entrance access is wheelchair friendly too! 2) There're 100 MYR deposit, to be returned when you checkout (don't lose the paper receipt!)

This hotel is considered an older, established 4-star property in the old town, and some of the facilities are a bit dated; I hope they can be updated. The hotel breakfast is excellent, with a good variety and local specialties, though I wish they'd improve the drink quality. My room was old, the AC was leaking, and the ceiling was visibly peeling. Lin at the front desk, who speaks Chinese, provided exceptional service, while others were just average. We arrived on New Year's Eve without a reservation for the buffet dinner, but Lin communicated with the restaurant and managed to get us an extra table so we could enjoy our New Year's Eve meal. However, the 188 MYR price didn't match the quality; if this were in China, it probably wouldn't last a month. The salmon was cut into small strips, and the plate was empty quickly—looks like it's the same everywhere, haha. Ninety percent of the diners were local Chinese. The hotel is located in the old town, about a 15-minute walk to the mural street, and not far from Little India and the Peranakan Museum. There's a hawker center downstairs, but it was closed for the New Year. Overall, the hotel is good, and the location is quiet yet central.

The location is excellent! Buses like the 101, 201, and 202 can take you to the ferry terminal, while the 204 goes to Penang Hill and Kek Lok Si Temple. There's also a free shuttle bus stop right across the street (be aware it's a one-way service). Most attractions are quite close, with the exception of Chew Jetty, the Beach Street Fire Station, the mural street, and the Gurney Drive Clock Tower, which are a bit further (over 20 minutes walk). Several Michelin-starred eateries are within a 10-minute walk. However, Penang gets very hot, so it's best to stick to indoor activities between 11 AM and 4 PM. The hotel service is great. They can provide change for smaller denominations, and housekeeping is very prompt. The purified water dispenser in the hallway perfectly refills the water bottle in the room twice. The complimentary iced drinks are a thoughtful touch. Breakfast is abundant, and I highly recommend the roti canai. Considering the prime location, it offers excellent value for money. Highly recommended.

Good stay at Jazz Hotel Penang 👍 Really satisfied with my trip here. The room was clean, spacious and comfortable, with a bathtub and even a complimentary bath bomb which made the stay extra relaxing. Love the rooftop pool and the overall modern vibe. Location is convenient — walking distance to Straits Quay and easy access to Gurney area for food. Staff were friendly and helpful throughout the stay. Overall a pleasant experience, will definitely come back again!