5-Star Hotels in Sabah, Malaysia

Extremely satisfied! The lovely lady at the front desk upgraded our room, and her service was fantastic – she even spoke Chinese and answered all our questions. Every time we took a taxi in, they'd check our booking information, which made us feel very safe. The breakfast buffet was also very rich and diverse, and the kids had a great time. The lifeguard at the pool was also very responsible, which gave us peace of mind. The sunset was also beautiful, with few people around, so it wasn't crowded. Highly recommend!

The water in the hotel's area is heavily polluted; it's so dirty that snorkeling is completely out of the question! The front desk staff were very perfunctory with guest requests and didn't follow through on promises. In the morning, we requested a private boat tour for island hopping and snorkeling. We discussed the time and itinerary with the dive center staff and finalized the price with the front desk. We even altered our subsequent travel plans for this. However, by 4 PM, we still hadn't received confirmation. When we called the front desk, they told us they couldn't arrange it. We asked several people, and got different explanations: first they said there were no boats, then that other guests had already been arranged for island hopping, and then that there would be a storm the next day (which turned out to be perfectly calm). I suggest the hotel improve its island hopping service. For those looking to dive, definitely don't consider this hotel! Also, the beach is incredibly tiny, barely palm-sized!

Back again after a year and honestly, it felt like coming home to a little slice of paradise. I didn’t realize I missed this much. From the moment we arrived, everything just clicked. Huge shoutout to Hurin, Ying, Alam, and Jenny for remembering me (still impressed!) and for the kind of welcome that makes you feel like more than just a guest. Every greeting came with warm smiles and genuine conversations, it’s those little moments that stay with you. Rachel also deserves a special mention for her attentiveness and thoughtful assistance throughout our stay. And that photo frame? Such a heartfelt touch, we’re definitely keeping that forever. What I love most about this place is the peacefulness. It’s the kind of quiet that lets you actually breathe, slow down, and just be. And the farewell at the dock still touches my heart, somehow making goodbye the hardest part every single time. If there’s one small note for management, it would be to consider upgrading the shower amenities and toiletries to something more premium to better match the overall experience and pricing. That said, it doesn’t take away from how special this place is to me. Already looking forward to my next visit. See you again soon.

The hotel is located an hour from the airport, costing less than 3000 yen by taxi. Tuaran, where the hotel is situated, is rich in nature, and I woke up to the sound of birds chirping. The sunset was exceptional. I requested a twin room with a sea view. Basic amenities were provided. The hotel is very environmentally conscious and mindful of SDGs. You can also enjoy the sunset from the window. If you have children, a pool view is recommended. I booked through Trip.com, so I couldn't earn points, which was a bit disappointing. However, there was no deposit required, and payments were made as we went. Regarding dining, the same menu was available everywhere in the poolside area. For an à la carte dinner or lunch, the prices were the same. A hamburger cost 2700 yen (it was so much food, we could have easily shared it). Pasta was around 2300 yen, and pizza started from 3000 yen, loaded with cheese. After ordering drinks, we were absolutely stuffed. We tried the seafood buffet on a Saturday. It was surprisingly delicious! For breakfast, everyone enjoyed the buffet, choosing whatever they liked. There were freshly baked and sliced breads, sweets, pancakes, and the doughnuts were particularly recommended. Malaysian doughnuts are excellent, and the ones at this hotel were truly delicious. For activities, there were horse rides along the beach, jungle walks, river cruises by boat, and banana boating was also pictured. There were different events each day; we saw the fire dance on Tuesday and Sunday evenings. During the day, you can book a bus to go to the mall for lunch. We had Chinese food and Burger King there. If you decide to stay at Rasa Ria, I recommend staying put and fully enjoying Tuaran rather than constantly going out. The portion sizes are generous.

Will come back :) Babe sea turtle 🐳🐳🐳All the staff were nice ,and the front r perfect for snowkeling tons of fish and colorful coral .Wifi is fine YouTube and Netflix in room . Feed you 4 meals a day ,Very chill place to relax and clean Well maintained ，Vending machine has beers ,snacks,instant noodles all are cheap price.We did the scuba diving and will do fiahing next time. 有空會再來！10月10日後我們剛好避開很多團體，來的時候沒人非常棒，水下資源有夠美生態豐富多魚多珊瑚有傑克魚海狼海龜，員工們都非常友好，我們三個人被20個人服務覺得很棒！

This time, I stayed at the Hyatt Regency Kota Kinabalu for a business trip, and it perfectly balanced both work and leisure. The meeting rooms were well-equipped, and the internet was stable. After work, relaxing by the pool with the sunset and sea breeze was incredibly therapeutic. The room had good soundproofing, a practical desk, and a comfortable bed for a good night's sleep. The breakfast was high-quality, and the staff were professional and friendly. The location is convenient for Gaya Street, the jetty, and shopping malls. I'll definitely stay here again next time and recommend it to friends visiting Kota Kinabalu.

DARREN：We would like to express our sincere gratitude to the front‑desk staff for upgrading our room. The upgraded room was spacious and comfortable, which greatly improved our stay experience. The service was thoughtful and warm. We really appreciated this kind gesture and highly recommend this hotel. LEANDRA：Special thanks to the front‑desk team for granting us a late check‑out. This flexible arrangement allowed us to finish our packing and leave at a relaxed pace without rushing. The considerate service made our departure much smoother. We are very satisfied with our stay here.

A fantastic stay and a perfect resort and team. Only issues are 1) plastic from sea, nothing they can do about it but it affects enjoyment, 2) we had a minor issue with housekeeping not coming and then coming when it was dark and letting a lots of bugs in the room (we had been careful to avoid that). Honestly amazing value and a great time though!

Excellent! Highly recommended, I've saved it to my favorites. Excellent! Highly recommended, I've saved it to my favorites. Excellent! Highly recommended, I've saved it to my favorites. Excellent! Highly recommended, I've saved it to my favorites. Excellent! Highly recommended, I've saved it to my favorites. Excellent! Highly recommended, I've saved it to my favorites. Excellent! Highly recommended, I've saved it to my favorites.

Seriously, just book it with your eyes closed! The environment, facilities, and service are all top-notch. The scenery is beautiful, and you can use both their pool and the Magellan's pool, so you get double the fun. The room was huge, and they proactively offered an extra bed, which was wonderful. There's a small private bay with a beach where you can snorkel. The water quality isn't great, but there are fish, which was quite interesting. You don't need to go to Tanjung Aru to watch the sunset, where it's incredibly crowded; this hotel offers a stunning sunset view. I watched it for three consecutive nights and was absolutely amazed.