Hotel looked very posh and had a nice smell. We received a welcome drink and a necklace while doing check-in. Check-in was smooth and staff was friendly.
The room was very clean and spacious. Overall stay was great and value for money. The only downside is that hotel is far from the airport. However, we still had a good stay.
Nothing to complain about . All round excellence !! Convenient location and courteous staff really stand out. Ms Briget at the reception went out of her way to speed up check in formalities. Will stay there again.
Being part of the Taj Hotels chain, the breakfast was quite complete and good.
We had a problem with the reservation but the manager was very attentive and concerned about the situation and helped to solve it quickly. The room could be improved, somewhat outdated.
Thank you,
Breakfast is top-notch—you will not find a better one in the area. The hotel's restaurants are also some of the best around. The rooms are spacious and clean. I've traveled to various hotels around the world in my life, and I was very impressed with the ITS Grand Chola. This was my second time staying here, and I plan to come again.
The hotel environment is very good, there are peacocks to see. It's just that there is a problem with management. After I swiped my credit card, it was stolen.
A stay at Merlis Hotel Coimbatore places you in the heart of Coimbatore, within a 15-minute walk of Kovai Medical Center and Hospital and Lotus Eye Hospital and Institute. This hotel is 2.8 mi (4.5 km) from Aravind Eye Hospital and 2.8 mi (4.5 km) from Kasthuri Sreenivasan Art Gallery & Textile Museum.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Coimbatore? This hotel has 15000 square feet (1394 square meters) of space consisting of a conference center and 5 meeting rooms. A shuttle from the hotel to the airport is complimentary (available on request).
Make yourself at home in one of the 142 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and slippers. Conveniences include safes and desks, as well as phones with free local calls.
I had an exceptional stay at The Leela Palace. From the moment I arrived, the service was impeccable
staff were courteous, attentive, and always ready to help. The property itself is stunning, blending traditional architecture with modern luxury. My room was spacious, beautifully furnished, and offered a serene view.
The food was a highlight, especially the breakfast buffet which had a wide variety of international and local selections, all delicious. The spa and wellness facilities were also top-notch, making it a truly relaxing experience.
Whether you're traveling for business or leisure, The Leela Palace is a perfect choice if you're looking for elegance, comfort, and outstanding hospitality.
Ganes Arumugam
Singapore
I left my phone in the restaurant and realised after I reached the airport. The staff found my phone and had it sent to me to the airport. Thank you, you saved my life!
Very good service by the hotel staff . The food was very good too. They were very helpful in getting for us transportation and stuff like that
Very Good
86 reviews
8.9/10
Price from
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7.9/10
Good
WwannaHotel looks lovely and on the surface seems like a high quality hotel. But the service was seriously shambolic. They didn't provide hand towels in the room, we had to ask several times for them before they finally appeared. The breakfast was bizarre - noone manning the coffee station but you weren't allowed to serve yourself (it was just a push button machine). No decaffeinated tea or coffee. It took ages to receive the love station food even though the breakfast room wasn't even 1/4 full as we were very early. They agreed to book us a taxi but on reconfirmation they had no record of it, so they tried to persuade us to instead use the hotel charter vehicle for 4x the price! It's a shame, for the price we expected better service and less chaos.
MMir69Staff at the reception are nice and friendly, crews and bellboys helps with your stuff. However, got harassed by one staff at the bar. We were being forced to leave where we are seated to a sofa near the bar and embarrassed my friends while we are waiting for the coffee we ordered at the bar. Tirelessly, even to the point of heated argument he never stopped until I made myself clear that I am going to report him. I had been a guest for this hotel since 2019 and unfortunately treated like this. This staff must be removed for inappropriate action.
AAlexiss OngHotel looked very posh and had a nice smell. We received a welcome drink and a necklace while doing check-in. Check-in was smooth and staff was friendly.
The room was very clean and spacious. Overall stay was great and value for money. The only downside is that hotel is far from the airport. However, we still had a good stay.
CCHW0101Just stayed overnight in this hotel. The location is very close to the airport so perfect for travellers who need to take flights. Hotel room is a bit small but overall quite clean. Breakfast is not included in my room. Breakfast quality is decent.
JJason AndrasBreakfast is top-notch—you will not find a better one in the area. The hotel's restaurants are also some of the best around. The rooms are spacious and clean. I've traveled to various hotels around the world in my life, and I was very impressed with the ITS Grand Chola. This was my second time staying here, and I plan to come again.
MMuralitaran SubramaniamThe Hotel room was spacious, service was good, staff was good, location was excellent, breakfast was excellent and Internet was fast.
PPraveenKrishnaI highly recommend this place for families with children. The location is excellent and the ambience is extraordinary. The resort's theme is Rajasthani and is very well-maintained. The hospitality and food are good, although there are a lot of flies, which can be a bit bothersome. The resort has a swimming pool suitable for children of all ages, but please be cautious as the pool area can get slippery. The resort also offers daily programs which are posted near the reception area to keep everyone entertained. It's not just a place to stay for the night, but a great spot to spend quality time with your family and relax.
GGuest UserThe food is good for a 3 star hotel but it is not at all at the level of a 5 star hotel.
The staff was excellent - especially Sneha M. who helps guests at the lobby and offers quick and effective solutions and also another Sneha who works at the restaurant.
The music 🎶 in the restaurant is the worst I heard in any hotel in India.
It is two types of music (classical Indian and also western) which are played at the same time!
It is ridiculous and annoying and it is also too loud which is why some of the staff look miserable.
The chef was walking around the dining room exchanging pleasantries with guests but he should be on the kitchen controlling what goes on there.
The ”chai masala” had no taste of ginger and the milk was so burned that it kept steaming for a whole hour (it was undrinkable so I returned it).
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The rooms are what you expect to find in a hotel that was considered luxurious in the 1990's.
Unfortunately, the air conditioning system is still the original one and it can no longer be set (it can only be switched on or off).
SSteve SaravananVery good service by the hotel staff . The food was very good too. They were very helpful in getting for us transportation and stuff like that
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