We had a lovely stay. I highly recommend this hotel and the restaurants. Especially don’t miss the restaurant on the first floor, where you can get a great traditional Kerala meal in a banana leaf. The service is also great.
Отличный отель, шикарные завтраки, очень гостеприимный and helpful персонал. Немного староватый снаружи и номера не сильно шумоизолированы, было слышно ребенка из соседнего номера.
Front desk service was responsive — we requested a few items like bottled water and they were delivered promptly. Breakfast was decent; the live cooking station could be a bit slow, but overall it was fine. For the price we paid, the stay was definitely good value for money.
Requested for transport from airport to hotel however no one shown regardless of calling 3 times also wasn't so professional in giving a firm reply....
Hotel was good and reception staff also good,
Needs to improve in the future...
I tried to get a change from receptions to pay to taxi however unfortunately couldn't help due to bad policies and no change at that time in the hotel.
Could have kept some fruits and snacks in the room as this is so called 5 start.
Too much renovation ongoing including painting too
Very helpfull in extending few hours for late check-oiut
Rooms was very good,
The Coast View hotel felt a bit dated, but it was generally clean. The TV wasn't working, but it was fixed immediately. The breakfast buffet and restaurant were delicious, and the staff were very helpful.
Unfortunately, I didn't receive a detailed statement of my credit card payment at checkout.
Despite multiple email requests since returning home, I haven't received a detailed statement of the total amount, so I'm confused about what was charged to my room and how much.Could you please attach it to an email as soon as possible?
Housekeeping in the room was not up to the mark and we were quite disappointed. Shower Gel and Tissue were not replaced and the shower area got clogged … despite complaining it wasn’t fixed.
The Tea Pods were not replenished in the Mini Bar.
In general housekeeping in room was not up to Taj standards we have been used to !
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers taxi and car hire amenities for your ease in navigating around Athirapally. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind.Several chosen accommodations at Flora Misty Falls Athirappilly have a balcony or terrace incorporated into the room design.Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. Within specific rooms, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Flora Misty Falls Athirappilly.How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary preferences can savor a variety of culinary styles at Flora Misty Falls Athirappilly, featuring halal choices to accommodate their needs. Throughout the day, engage in the entertaining activities available at Flora Misty Falls Athirappilly. Unwind by the pool at hotel and cherish a leisurely moment.
Outstanding
40 reviews
9.8/10
Price from
VND 4,000,325
per night
Check Availability
See All 5-Star Hotels in Kerala
Latest Reviews for Kerala Hotels
See all
9.3/10
Great
Aavniki98Review of O by Tamara Hotel
Rating: 3.5/5 stars
O by Tamara offers a tale of two experiences: the facilities earn a solid 4 stars, while the service standards hover around 3 stars—creating an interesting contrast that management should address.
The Good: The hotel's facilities are genuinely excellent and well worth the visit. The infrastructure and amenities reflect thoughtful design and quality investment.
The Challenging: The service execution, unfortunately, doesn't match the facility standards. During our stay, we found ourselves repeating requests multiple times—whether at the restaurant or with general hotel staff. The breakfast service was particularly entertaining in an unintended way: the staff exhibited what I'd call ”Brownian motion hospitality”—lots of energetic movement, but not always in productive directions. Items were frequently forgotten, and follow-ups became necessary more often than expected.
The Concerning: We requested a late checkout until 1:00 PM. The front desk approved only a 30-minute extension, yet our bill reflected a 2-hour late checkout. This discrepancy requires immediate attention from management.
Recommendations: The property would benefit from comprehensive staff retraining to align service quality with the excellent facilities. Additionally, rooms and common areas could use renovation to maintain the overall standard.
Bottom Line: The facilities make this hotel worth considering, but the management team needs to invest in service training and operational consistency. With these improvements, O by Tamara could easily become a standout property.
I remain hopeful that management will address these concerns promptly.
Thats all!!
II.saatFront desk service was responsive — we requested a few items like bottled water and they were delivered promptly. Breakfast was decent; the live cooking station could be a bit slow, but overall it was fine. For the price we paid, the stay was definitely good value for money.
GGuest UserThe hotel is chic location, the room was taken in the main building. Beautiful and well-designed area, the staff are welcoming, always interested in our wishes. The pool is small but the rooms with a garden view and clubs have their pools, so people were few, quietly it was possible to lie on the lying.
I didn't like the obsessive taxi drivers at the entrance to the hotel. Called the Uber, so they didn't let the driver pick us up! It was necessary to climb a little higher (toward the Gokolam Hotel) and only there we were able to get in the car. Very unpleasant, and for a hotel of such class it is not clear why they allow the parking of a taxi, felt not safe! Be aware that if you use the cleaner, the driver will not be able to go to the territory of the hotel and even to the gate, you need to go higher on the road, only there you can sit in the car, passing this mafia of taxi drivers.
GGuest UserWe had an amazing stay at this coffee plantation/resort! The hospitality here is unmatched,,,, a huge compliment to the staff who go above and beyond to make you feel completely welcome. Shoutout to Manager Krishna. From the moment we arrived, it honestly felt like going to our own home. The warmth and attentiveness of the team really stand out, which other reviewers consistently rave about as well.
Another major highlight was the food; every meal was absolutely delicious and comforting, making us feel completely at ease, just like a home-cooked meal.
They have nice hiking trails around the property.
couple of practical things to keep in mind.
The Drive In: Please know that there is a 1-2 km rugged, unpaved road leading up to the property. It takes about 10-15 minutes to get to the resort from the main gate, so be prepared for a bit of a bumpy ride, and drive carefully!
The Spa/Massage: While the rest of our stay was incredible, pool was great. the massage was a complete waste of time and money. It was not pleasant at all, and I definitely don't recommend booking it.
Overall, if you skip the spa and focus on the beautiful property, incredible food, and the wonderful staff, you will have a fantastic time. We loved it!
GGuest UserEverything was excellent except the activity room. Nothing is in good condition. Would be good if they can maintain it since it would be very helpful when coming with kids. It's been 3 consecutive years i am coming here. The activity room needs to be improved.
ZZarinaAn unforgettable stay in a stunning location!
We had the most wonderful 3 night stay at this beautiful lake resort. From the moment we arrived, the staff went above and beyond to make us feel welcome, so friendly, helpful, and genuinely accommodating.
The setting is absolutely breathtaking, and the whole atmosphere of the resort is peaceful and relaxing. A perfect place to unwind and relax.
The rooms were lovely, spacious, spotless, and really comfortable, with everything we needed for a perfect break. The food was another highlight, every meal was delicious, beautifully presented, and full of flavour. A special mention to Jeeva in the restaurant, who made our dining experience even more memorable with such attentive and warm service but all of the restaurant staff were excellent and made every meal a pleasure. Also Anju who so lovely and again very attentive but I have to say every single staff member was so pleasant, which made our stay exceptional.
Can’t recommend this gem of a place enough, we are already planning our next visit!
GGuest UserWe had a lovely stay. I highly recommend this hotel and the restaurants. Especially don’t miss the restaurant on the first floor, where you can get a great traditional Kerala meal in a banana leaf. The service is also great.
DDR JANIRA KUMARIThey couldn’t find my booking, so i was stranded at the hotel lobby for few hours before i offered to pay again for my room only then they provided me with a room .. that too downgraded ..
even though i showed my confirmation email and with a corresponding email to confirm my room yet to the property, neither the hotel or the helpline from trip after that could detect my booking - after checking in - i spent another few hours with trip helpline to get the room i deserve - but trip reasoning was the booking was done through a chinese agent and they couldn’t get through .. so i wasted another few hours .. still i did not get my deserved room ..
i was thrown into a deep end corner room
with a terrible sound pollution.. i was here with an elderly who was terminal .. so it was a total nightmare .. nor the hotel staff or trip were helpful ..
GGuest UserExcellent location ,resort premises is very beautiful only eye sore was people hanging their cloths to dry on the balcony or any other space out in open, that was really bad not sure if that is because of high laundry charges or not having anything to hang cloths inside. We did use the back patio that was covered to dry our beach cloths rest we brought home to wash. Other things that bothers us was pool closes at 7 pm. Given the hot and humid weather if beach access and pool closes by 7 pm there is nothing to do inside, small village outside is not so inviting to explore or even go. Food was good lots of option for vegetarians , but it was quite expensive too. It was not so at par with Taj standards but price wise it felt close to Taj. We liked the jacuzzi but inconveniences of asking the staff to switch it on and off and had no hot water.
AAlex-500Отличный отель, шикарные завтраки, очень гостеприимный and helpful персонал. Немного староватый снаружи и номера не сильно шумоизолированы, было слышно ребенка из соседнего номера.