5-Star Hotels in Mie Prefecture, Japan

Marvellous experience started by warm welcome from hotel staff and then the cozy and clean hotel room. Dining experience exceeded my expectations. Food were fabulous.

This hotel offers a free shuttle service to/from Ugata Station. The rooms are comfortable and the service is warm and attentive! The breakfast spread is also extensive. I suggest the hotel post the specific station for the shuttle service on their website so guests know beforehand (we only found out which station to go to for the shuttle after emailing the hotel).

There is a shuttle bus at Kashikojima Station. Find the driver of the hotel bus. The suite will immediately notify the Toyota car to pick you up. It takes three to five minutes by car. After arriving at the hotel, you can enjoy the 5-star service. All rooms face the sea and the sun is shining. The facilities are high-end and complete with 100 square meters. The small refrigerator is all free, and there are Mikimoto skin care products. The lounge has a terrace with an excellent view, and the food and drinks prepared are also exquisite. The service here is perfect. I checked in on my birthday. When checking in, I was asked to choose whether the check-in was on my birthday anniversary. I didn't want to bother others to choose sightseeing. As a result, the staff of the French restaurant on the 5th floor sent greeting cards and beautiful desserts. The chef came to bless me kindly, gentle and decent. Please experience the hotel's cruise ship. 3,600 yen per person is very worthwhile. It takes 45 minutes to visit Ago Bay. The memorial hall of the G7 meeting is a few minutes away from the building next door, and the car can be sent there at any time. In addition to good facilities, this hotel can host high-level meetings. More importantly, there is a perfect service team here. Everything is great. Staying for one night is unsatisfactory. 11 is the commemoration of Yamazaki Toyoko's stay in ”White Tower” that I like. I recommend the French restaurant on the 5th floor, which has a better view and the dishes taste great. I had breakfast at the Japanese restaurant on the 4th floor, but the view was a little worse and the taste was a little salty.

This time we stayed here on a family trip. Because it was New Year's, the hotel was full and there was no place to park our car, so we parked in the parking lot where the staff also parked. The staff were very helpful. We stayed in a villa, which had a high ceiling, a great view, and was very spacious. One thing that was disappointing was that the breakfast was not very tasty or plentiful considering the price. Unlike a buffet, there was a limit to the number of people, so we had to wait in our room for about 30 minutes in the morning, so if you are in a hurry to leave in the morning, it would be better to give yourself plenty of time to go and eat breakfast. Although the breakfast was disappointing, the other services were very good.

This is a traditional, large-scale hot spring ryokan. I've been to many hot spring ryokans, and most of them felt deserted with few staff and many foreign guests. However, this ryokan had plenty of staff, and they were very attentive with both greetings and farewells. The baths were spacious, and the changing rooms were cleaned frequently. The unlimited use of bath towels was a fantastic service for us, as we love to soak multiple times. The view from our room, with the calm sea and beautiful sunset, was absolutely stunning. The meal service system was new to us and a bit confusing at first, but it turned out to be very convenient for our family, as we all eat different amounts. Finally, I must mention that we stayed here about 15 years ago when my late father was battling an illness. Being able to come back with my now-grown children and reminisce about those memories was truly special. The ryokan is just as wonderful now as it was then. Thank you for everything. The ryokan is very large and even has a bowling alley, which our children thoroughly enjoyed.

The hotel offers a free shuttle bus to and from Toba Station every hour and half hour, though the last one departs at 6:00 PM. The Harbor rooms offer beautiful sunrise views every morning, and the hot spring, with its unique pearl powder, is quite special.

Truly most stunning architecture. We chose a “Villa” that’s stone n wood. We love the attention to detail of everything in the room. I was so relaxed I fell asleep on the sofa n missed the heavenly bed w/the fluffiest duvet on Earth. We love the eel kaiseki dinner which was so delicious. The best part was going to their sister property Aqua Ignis which is a huge hotel w/many outdoor onsens. The H Confectionary cake sweets shop was out of the world! I got some chocolate balls w/cream inside, too yummy for words. Also had a great massage in the spa by the kindest n most passionate masseuse Doy. We’ll go back n stay there soon

The open-air bath was amazing! The changing room, shower room, and balcony open-air bath were all connected, which was great. The air purifier and the corners of the room were a little rough, but it wasn't too bad. The staff were very helpful and polite when I checked in! There were some shops open until around 10 PM, so I could go for a walk even after relaxing at the hotel! I couldn't go this time, so I'll save it for next time. (T_T) I was shocked that the room service I ordered was cold. The room didn't have a microwave, which was a problem! The food was delicious!! There was also a snack and drink set that looked delicious! Thank you so much!

The hotel is well maintained. The room is probably the largest I've stayed in Japan. You can see the beautiful view of Ago Bay when you enter the room. The staff are very friendly and speak good English. At the same time, the hotel has a car to pick up to the other main building at any time. The sky garden has a check-in point for the 2016 G7 Summit, and the scenery is no less beautiful than the view from the Yokoyama Observatory. The breakfast is rich, with Western buffet and Japanese set meals to choose from, and the taste is very good. There is a scheduled shuttle bus from Kashikojima Station to the hotel. If you are late, you can also call the hotel to pick you up at the station. The service is really considerate. It is difficult to find a restaurant open after 5 o'clock near Kashikojima Station. It is recommended to make a reservation for dinner at the hotel. I will stay here again if I have the chance~

I have two feelings about this stay. 1. The photo posted by this website was a lie - the room was very different to the reality. For a start there was no in room onsen and that had been a major factor in me making this booking. I was really disappointed on arrival. 2. However it has to be said the staff are fabulous, the food excellent and everything about the place shows a tremendous attention to detail. After a lovely long soak in the Onsen available to guests and a fabulous dinner my mood was quite recovered. I would have no hesitation in recommending this hotel for someone looking for a luxurious retreat and plan to return myself.