4-Star Hotels in Hunan, China

The hotel's location is super convenient, directly opposite the cable car station, just a few minutes' walk away. The hotel is very clean, which made for a great experience. The service was attentive, and breakfast was abundant with a wide variety of choices. Areas for improvement regarding facilities include: 1. Adding a few hooks in the bathroom. It's inconvenient to have to step out of the shower to dry off and get dressed. 2. The room doors are quite noisy when closing, and you can hear the doors closing from neighboring rooms. 3. The elevator wait times are a bit long, averaging 1-2 minutes. 4. The TV size could be larger. Otherwise, everything else was fine.

My first trip to Fenghuang Ancient Town, I stumbled upon Tianqingshe and stayed for two nights. The owner even provided a pick-up and drop-off service from the high-speed train station and helped with my luggage (I later found out it's hard to get a taxi or ride-sharing there). The next morning, I asked the proprietress about local bus routes and she patiently explained how to get around by bus. Although some items in the room were damaged, they promptly provided replacements. Overall, it was a great stay. (The picture shows the free breakfast provided by the guesthouse)

The hotel is located at the entrance of the upstream scenic area, offering a tranquil escape from the bustling surroundings. The cat is adorable and well-behaved. Facilities: The bathroom is tiny, and the shower is really cramped. Mosquito repellent is provided, but it's not very effective, so I recommend bringing your own. Service: The staff (guys) are very enthusiastic and attentive. The guesthouse doesn't have an elevator, but someone will help you with your luggage 🧳. Environment: Open the French windows, and the real view is shown in Picture 1. It's stunning! The ancient town is very lively at night. I recommend exploring the architecture and trying the local snacks during the day. The fried tofu and sticky rice yogurt drink are excellent! You absolutely must try the restaurant in Picture 3! The owner is incredibly welcoming!

I want to take a moment here to describe one of my best moments with the staff from this establishment. Not only this place is located neitherly next to the fall for the best view; but they were always there to provide mewith the best care I also never experienced before from giving me a private tour around from themselves willingness, give me free liquor or drinks even if I didn’t want to some time.🤗. I got dressed up from his brothers shop; for me was an honour to be like having their cultural outfit for the day, show me the best restaurants around to taste the rich flavours of the region. And off course the incredible view at night from my balcony is unbelievable. This pale can receive sigle, couple and families. The room are rusting and very warm. It’s for me a 5 stars of the personality of the place and base on luxury. You won’t regret it! 👍🏼💝🙏

The staff were exceptionally friendly and went above and beyond to assist us with planning activities and handling bookings. They were consistently responsive to all our enquiries, which made the experience smooth and stress-free. The location was exactly as described—peacefully situated near the forest, offering a relaxing and natural setting. One area for improvement would be the availability of more vegetarian-friendly food options. Overall, it was a wonderful stay, and I would definitely book here again when revisiting the area.

What a wonderful hotel! The room was clean, beautiful and had all the amenities you would need. The bed is very comfortable and the shower was very nice. We used the laundry service which was very useful and very quick! The staff were very helpful and kind. The service provided by the front desk staff (Xiao Yu) was excellent, the room was very nice, and the overall experience was extremely satisfying. The room is located close to the city center, and the experience was excellent. Thank you very much! We will definitely come back to this hotel next time

Beautiful little hotel room right on the rivers edge. The view was amazing. Room is large and the bed is very comfortable. Bathroom could do with a little freshen up or a deep clean but is no real issue. The manager was extremely helpful with everything we needed, came to meet us from the other side of the river to carry our bags and show us the way which we thought was super nice! We did book the “free” trip included in the booking which turned out not to be free, 40 yuan pp. It was also an exclusively Chinese speaking tour which is understandable being in China but we were never informed of this at any point and it does not make that clear in the description.

This was my first time in Changsha, and I discovered this hotel through [App Name]. However, I didn't book through the cheaper options I saw on [another App - screenshot provided], as I also found this hotel on Trip.com. Although there was a price difference between the two platforms, I didn't hesitate and paid a higher price than what was listed on [App Name]. But I encountered some significant issues: 1. I felt that the staff were not very accommodating to out-of-town guests when assigning rooms. The hotel's promotions mentioned beautiful panoramic views, but my room actually faced a residential building and was on the shaded side. 2. The promised welcome fruit, coffee, and bottled water were completely missing. 3. When I booked, it stated that first-time users would receive a complimentary room upgrade. Yet, when I checked in, this was never even mentioned. Don't tell me all the rooms were full; I checked around 10 PM that day and saw all room types were available for booking. 4. I specifically requested a quiet room in my booking notes. Instead, they placed me opposite what seemed to be a staff lounge or staff room, where I could clearly hear them talking in the mornings. I'm not sure if your service approach to out-of-towners is one of neglect or intentional disregard, but my overall experience was very negative. You might say, 'If there's a problem, go to the front desk.' But I already made specific notes. Should I really have to communicate everything a second time? Good service isn't just about a sweet, gentle voice; it's about satisfying every detail a customer brings up. I can only say I probably won't be returning next time. This level of service, for over 600 yuan for two nights, is just not worth it.

This was my first time staying at this hotel, and I'll definitely be a long-term guest from now on. The breakfast spread was incredibly generous, and the location is super convenient – right outside Exit 1 of Gaogao North Station on Metro Line 5. It's also close to many popular spots for photos. The staff members were all lovely and provided excellent service. Plus, they offer complimentary afternoon tea delivered straight to your room! I'm really satisfied.

Fantastic stay with unbeatable service! We had an amazing time at Valley Love Holiday Home. The location is absolutely perfect, making it super easy to get around and explore. Beyond the great spot, the hotel just has really good vibes- it felt incredibly welcoming and comfortable the moment we walked in. What really stood out, though, was the service. The staff went above and beyond to help us figure out our itinerary around Zhangjiajie. Their local tips and hands-on assistance made navigating the area so much smoother and took a lot of stress off our shoulders. Highly recommend staying here.