5-Star Hotels in Guangdong, China

As the best hotel in Shenzhen, it truly lives up to expectations. Although it opened several years ago, it's incredibly well-maintained. The bedding and bath products are very thoughtfully chosen, and the welcome tea and snacks were a nice touch. The afternoon tea selection might not be huge, but it's very refined and tastes excellent. I particularly want to mention breakfast – the eggs Benedict were perfectly made, and the braised beef noodles were incredibly authentic. The fresh coconuts also met the high standards you'd expect from a luxury hotel. However, there was a small hiccup during check-in. When we arrived at our room, we found the door wide open and a man sitting on the sofa! Luckily, a staff member was passing by in the hallway. After hearing what happened, they escorted us to the lobby to clarify the situation. Leo, the lobby manager, sincerely apologized for the hotel's error, and the solution he offered was acceptable. For someone who has stayed in many ultra-luxury hotels worldwide, it's quite unacceptable for a Mandarin Oriental to make such a basic mistake. This was truly a first for me, and I hope the hotel takes this seriously!

I booked a two-night stay at the 金茂JW Marriott from July 15th to 17th. I am very grateful to the Guest Relations Executive, Xana (Jasmine), for her assistance with a room upgrade. The TV in our originally assigned room had no signal, and even after the engineers tried to fix it, the connection remained unstable. The engineers did notify the front desk on our behalf, and thanks to the prompt help from Xana and the front desk staff, we were immediately moved to another room. Xana even went out of her way to help us move our luggage. We also troubled Xana and another Guest Relations Executive to help deliver our medication to our room. Thank you, Xana, for your thoughtful service and care! I would also like to thank the housekeeping lady for keeping the room impeccably clean and well-organized. As for breakfast, true to the JW Marriott style, there was an excellent variety of food choices. However, I was a bit disappointed that the congee and oatmeal were not hot this time. What deserves praise, though, is that all the staff at the breakfast cafe were incredibly friendly and provided wonderful service. They all had smiles on their faces, which put us in a great mood while enjoying our morning meal. The 金茂 JW Marriott Hotel in Shenzhen has a very convenient location and comfortable rooms. Highly recommend! We will definitely come back next time.

Out of all the hotels I've stayed in, this is the first time I've been captivated by a lobby's blue inverted-triangle chandelier – it immediately caught my eye the moment I walked in. It's so different from the crystal chandeliers you see in many high-end hotels, truly unique. The lobby's aroma was also very pleasant. The room had excellent soundproofing and a grand design. The high-thread-count bedding felt like sleeping on clouds, and the mattress was incredibly comfortable – a lifesaver for someone like me with back problems. The hotel also has a pool and a gym, but I was pressed for time this trip and couldn't experience them. What left the deepest impression on me was the freshly cooked noodle station at breakfast; the chef enthusiastically recommended the day's specials. This kind of thoughtful service, treating guests like family, is true luxury. The hotel's parking spaces are also ample, so even new drivers won't have any issues. I'll definitely choose the Eastin Hotel again for my next business trip to Guangzhou.

This hotel has become my go-to place; it's always my top choice whenever I'm on a business trip or vacation! Jennifer is always warm and friendly, and she consistently remembers my preferences, which is a truly thoughtful touch. The rooms are clean and tidy, the bedding is soft and ensures a good night's sleep, and the public areas are spotless. The facilities are comprehensive, and the location is convenient, offering excellent value for money. Every stay feels like coming home, and I'll keep coming back. Highly recommended for frequent travelers!

Walking into the hotel lobby was immediately a pleasant experience. Our two-bedroom suite was immaculately clean and located on a high floor, offering a lovely view of the Zhuhai Fisher Girl statue. The living room also had an extra half-bathroom, which was incredibly comfortable and spacious enough for four people. It was only about a ten-minute stroll to City Balcony, and we were absolutely delighted with everything. The breakfast buffet was also very extensive, with a wide variety of both Chinese and Western options. Moreover, the staff all seemed to have a wonderful attitude, which made our stay even more satisfying.

So happy to be back at Zhuhai Chimelong again! Even after all these years, the room is still clean and bright. The complimentary mini-bar and water station are a nice touch. The dolphins in the dolphin pool are so lively and adorable, actively interacting with guests. Watching the flamingos on Flamingo Island is also incredibly beautiful. Beyond the classic ocean-themed lobby, check-in and check-out were seamless with no waiting. The pool and water world offer a wide variety of options and are open all day. The gym equipment is new, and there's even a self-service laundry room. With diverse dining choices like evening tea, afternoon tea, and buffets, plus shuttle buses and boat tours, everything from dining to accommodation and transportation is incredibly convenient. Besides the amusement rides, we absolutely loved the marine animals at the Ocean Kingdom. The newly added Spaceship Park is also fantastic. In addition to the rides, it educates and entertains through various means like pictures and models, conveying knowledge about environmental protection, the ocean, and marine animals. The indoor venues are perfect for rainy days or extreme heat. We had a wonderful three-day, two-night stay!

First off, a big thank you to Flora for arranging everything! We stayed at Wanghailou and MGM before this, and while those were satisfactory, Angsana's service truly surprised us. They upgraded our original sea view room to a 'Premium Sea View,' which was fantastic. The elevator goes directly down to the pool, and the way the pool blends with the trees here creates a wonderful, Bali-like atmosphere. Plus, the sunshine in Zhuhai isn't as intense as in Sanya, making it feel very relaxing – a much more laid-back vibe than the scenic pool at Wanghailou. The only minor point was on the other side of the pool, it seemed like it needed a good clean, as there was a bit of plastic trash. Since it wasn't a holiday, they also kindly arranged an early check-in and an extra hour for check-out, which I genuinely appreciated. At MGM, despite many empty rooms, they insisted on a 3 PM check-in, so comparisons are inevitable. The room facilities aren't brand new, but for the price point, they're perfectly fine, especially considering the neighboring hotels are over 3K. The Thai restaurant, 'Miyan,' was delicious; every dish was excellent, even better than most Thai restaurants. Irene also helped us secure the only private room, making for a relaxed and enjoyable meal. My only suggestion: the price of the Coke was unnecessarily high. The food prices were reasonable, but the Coke felt really out of place. Also, I'd suggest considering packages that include the minibar. For a resort hotel, a small investment there could greatly enhance the guest experience. Overall, this was the best part of our trip, and we'll definitely be back!

Arrived late (930pm) at the hotel and was welcomed by the receptionist. My ******* delivery also arrived concurrently and the receptionist kindly kept it for me. Was asking him about those parcels hahaha very kind of them to keep them for incoming guests! Appreciated the shuttle bus service to the airport. Very timely. Thank you again.

The overall stay was incredibly pleasant, from the initial booking assistance to the post-check-in service. Communication was efficient and smooth; any questions regarding our itinerary were answered promptly, and our requests were handled appropriately. The hotel environment was quiet, the rooms were meticulously clean and tidy, and all facilities were well-maintained and fully functional, ensuring a comfortable stay. The staff were patient and responsible. Whether it was confirming arrangements before arrival or addressing issues that arose during our stay, their response time was quick, and their solutions were practical and thoughtful. The cleanliness, amenities, and service quality were consistently excellent. The comprehensive booking assistance and attentive post-stay service saved us a lot of trouble, making our trip and accommodation worry-free. We will definitely prioritize staying here again for any future accommodation needs.

This is a classic hotel in the heart of Guangzhou, and its location is really good. The exterior also looks quite grand. The rooms are spacious, and the views from them are very nice. You can also go up to the 63rd floor for an even better view. Breakfast was decent, but it was a shame that during my three-day stay, the noodle station only had a chef on the last morning. I found the front desk service quite subpar. I waited in line for ages, and several male receptionists kept ignoring me or shunting me to a different queue. They were busy chatting casually with the guests in front of them and didn't bother calling the next person. They spent half an hour on pointless conversation, and it felt like it would never end. I was so annoyed waiting that they finally called out a female receptionist from the back to help me with my room card. Also, in the lobby, we were dragging our luggage around, and no staff member came over to offer assistance. Overall, I felt there was hardly any service. There's no self-service laundry room, which I think is a significant drawback. Since there are no room service robots, I had to go up and down to collect my food orders every time, which was a real hassle. The room hygiene was good, but I find it incredibly stingy for a five-star hotel to charge for a tiny bit of coke and other items in the minibar. Many hotels now offer complimentary minibars. To sum it up: excellent location, outdated facilities, and a poor service experience.