5-Star Hotels in Gansu, China

Our room was upgraded to an executive room, and the view was fantastic! Huge thanks to the staff for their thoughtful service. Breakfast was decent; as vegetarians, we mostly stuck to the bread, and the European pastries and croissants were perfectly baked. The coffee was good too, and the restaurant was clean, making for an acceptable dining experience. The gym was well-equipped, with a great selection of weight training machines. The housekeeping staff was very diligent; our room was always spotless when we returned from breakfast. While the room facilities were a bit dated and the shower door was quite noisy when opening and closing, the overall stay was still comfortable. The only downsides were that we couldn't extend our stay for more nights and there was no self-service laundry room. The laundry service provided by Hyatt had inconvenient hours. This might be fine for a short stay, but it would be quite inconvenient for stays longer than two weeks. Overall, the Hyatt experience was excellent and well worth a stay when visiting Lanzhou, especially for the stunning night views of the Yellow River.

A very satisfying stay experience, highly recommended [strong][strong][strong] This stay experience far exceeded expectations! From the moment I stepped into the hotel, I felt the intimate service. The front desk staff checked in quickly and had a friendly attitude. The room was very clean and tidy, the bedding was comfortable, and the night was good [moon]. The facilities are also very new and complete, the hotel is strategically located, and it is very convenient to eat and shop around. Next time I come to this city, I will definitely choose here again ☺️ Thanks again to the younger brothers and sisters at the front desk, they explained what is a real quality service with sincerity and professionalism, making people feel at home. Must give this hotel five stars for the service!

This hotel looked incredible! From top to bottom, it was clear that the designers took style seriously. The rooms gave off a sense of luxury that few other hotels in this process range have. The carpets, floors, doors, cabinets, beds etc. emitted a sense of tranquility, which made me feel very comfortable. Also, after travelling around China for nearly a month, I can say that this was by far the best breakfast I've had at roughly a dozen hotels. The staff were professional, everything was very clean, and the location could not have been better. My only issues: there was no air conditioning, and my room was very hot at night. Additionally, when the rooms next to you are watching television, you can hear everything in your room.

Location is good, staff friendly and able to speak English, very helpful and nice. The room was decently decorated however there were a few inconveniences you would not expect from Hilton. Curtains were missing, noticed too late, in the morning the light was so bright through the sheer, my sleep was disturbed. The room was extremely hot (27 degrees celsius) while the ac was working it still felt too hot. The mattresses felt somewhat different from other Hilton hotels. I struggled falling asleep and kept waking up throughout the night. The internet speed is locked behind a Hilton membership (2025, having wifi locked behind membership is insane) The bathtub didn’t have any toiletries nearby, if you want to take a bath and wash yourself you will have to get out of the bathtub and reach for the shower gel or whatever else you need or bring your toiletries with you and put them next to the bathtub before getting in. The view was nice however the sofa in front of the big windows with the city view had stains and dark spots on it making it a bit uncomfortable to sit on it for too long.

The hotel has a nice style, very Dunhuang characteristics, a good location, convenient transportation, good room facilities, very clean and tidy rooms, a lot of breakfast items, good taste, good front desk service, the lobby manager Zhang Le is very attentive and considerate, looking forward to staying next time!

True to its nickname, the Little Ritz-Carlton of Northwest China, this Sheraton hotel left a very impressive impression. The location is excellent, close to both the subway and Lanzhou West Railway Station. The decor is just what I love. Finally, the front desk staff was warm and friendly, and Nancy deserves special mention. Due to time constraints, I only stayed one night, but I'll definitely return next time I'm in Lanzhou.

The room is spacious, comfortable and stylish, the breakfast has local characteristics, and parking is convenient. It is the best hotel in Jiuquan and the stay is very comfortable!

We stayed at the hotel in late 2025.3 Everything exceeded our expectations. When I book, it seems the location outside the city is a drawback of this hotel, which is compensated by a free pickup. But for a sightseeing trip in ZhangYe and with services the hotel has to offer, the location doesn't matter at all. Not to mention that the hotel's car+driver offer is quite competitive compared to what we have pre-booked. ###Room###: The room was spacious with comfortable beds and lots of amenities. WiFi speed is decent. There is also a public washing & drying machine, where the maid offered to wash our clothes. ###Restaurant###: The breakfast was plenty. The dinner offer a wide variety of local and standard dishes at an accpetable price. We got a free decent late night snack/dessert (with milk for children) delivered to the room at night. ###Staff###: The staff was very attentive. It started with the driver waiting at the train staion exit. Then we were greeted at the hotel by a staff with a good command of English. The staff has good knowledge of sightseeing spots in ZY. At dinner, the staffs made their best to help us understand the menu, patiently expained the food choices, as well as help estimate how much food we should order. (We are traveling with 2 children.) When we arrive back at the hotel in the evening, they enthusiasticly offered to help carry our stuffs. Tips are not expected nor accepted. If I have to comment, a moisturizing lotion and extra blankets in the room would help when the weather is cold. This hotel will definitely be my first choice if we ever come to Zhangye again.

The staffs are very helpful and delightful to serve. They upgraded our room and early checking in for us, plus gave us extra complementary breakfast due to early arrival. The air-conditioning was a bit warm but ok after late night/ over night. Currently no self laundry equipments on site, not a big deal since we were not in rush. Location is very convenient for all necessities,

The hotel covers a large area and has a beautiful waterscape and garden environment. The magnolia flowers bloom especially beautifully during the Qingming Festival! The hotel lobby and guest rooms are not in the same building. The guest rooms are composed of multiple 3-story independent buildings. There are many parking spaces and convenient parking. The restaurant is in the lobby, with a good environment and convenient dining. There is a separate water bath, and guests staying there have discounts on tickets. The overall environment, sanitation, safety and service of the hotel are very good, and it is very worth staying.