HHello there!We had a wonderful stay at Chateau Frontenac. We arrived early and were pleasantly surprised to be offered an early check-in with a discounted upgrade to a king bed room with a view, which was a great start to our visit.
The room itself was lovely. It is on the smaller side, but that is completely expected in a historical hotel and only adds to its charm. Everything was well maintained and comfortable.
The service throughout our stay was impeccable. The staff were attentive, professional, and genuinely welcoming. The location is unbeatable and you truly cannot find a better spot to explore Old Québec and the surrounding area.
It is on the expensive side, but if you are visiting for a short stay and want to make the most of your experience, it is absolutely worth it. I would highly recommend it for a memorable stay in Québec City.
MMatt88My sister and I just finished visiting my son in Toronto and we decided to visit Montreal. We booked 2 rooms.
We had a terrible experience at Royal York Fairmont . We got kicked out from the lobby lounge by Karen over there for voicing our concern for the service being slow.
For we had absolutely low expectations for QE. When we checked in there were 3 staff at the counter. 2 of them were engaged in their friendly conversation and one of them stepped up to help us. I thought that was totally unprofessional for the staff chatting among themselves in front of guests.
Rooms are basic and clean. The location is central. The staff has showed no warmth and attention. In Asia a hotel of this level will greet u warmly and the better one will remember your name.
Services at restaurants in Montreal are top notch. We visited some with long history and the staff took pride to explain to us the history. It is a shame Fairmont has some of best historic buildings in Canada and the staff showed no interest to highlight the history of the buildings.
I travelled a lot for me to earn a diamond member here. I will avoid staying at Fairmont and any of their member hotels from now on.
AAnonymous UserThe staff were very courtesy. Les installations très bien( spa, piscine). Le restaurant est très classique. La prossima avec le ****** offre une expérience d'exception.
LLittleMoonMoonEverything was amazing. The room was big, the bed was super comfy and there was a bathtub. One disappointment was the spa was closed - that’s one of the reasons I chose this hotel. The staff said it would be closed until the weekend.
GGURKARANSofitel was an amazing place! We really enjoyed the welcome service, the location was decently convenient, the hotel was clean, and it was close enough to amenities and restaurants. I do wish it looked more pretty on the outside, inside, and there was a more grand lobby. The lobby area was okay, and it doesn’t feel too premium.
JjeffreycschowThis is a wonderful resort that pleases us in all respects. We believe it is the brightest gem in the Montreal region
The accommodation is:
- immaculately well maintained;
- located in a vantage point shrouded in tranquility;
- nice and comfortable house that puts it on the pedestal in the same league;
- squeaky clean;
- very comfortable mattresses. You are mollycoddled, from the very first moment you hit the sack;
Simply one of the best accommodations we have ever stayed!
MMontag19Our stay was perfect! Checkin was seamless. The staff was extremely kind and helpful! The room was clean and exactly as pictured. The electronic features of the room were an added bonus (motion sensor lighting and electronic blinds/curtains, sensor and heated toilet). The location was amazing and so close to everything. The concierge helped us find a fun speakeasy within walking distance and checked in with us afterwards. Best weekend trip in a long time!
GGuest UserVogue Hotel Montreal Downtown was one of the best stays I had this year. The hotel was extremely clean, there were so many services available and the fitness centre was excellent. The location was incredible, just a few steps away from the best stores and restaurants. The valet parking system was also well organized and the employees provided superior customer service. I would definitely stay at this hotel again when I need to stay in Downtown Montreal.
GGuest UserThe hotel front desk service is enthusiastic, especially when we go out, they chased us to the door and gave us a local tourist map. Bottled water and coffee are unlimited in the room. There is a subway bus downstairs of the hotel, which can reach any attraction you want to go to in Montreal. The location is very convenient.
GGuest UserWe loved our stay at this hotel. The room was nice and quiet. The air conditioning was also very quiet. The bed was extremely comfortable. We loved the huge bath.
Breakfast was amazing and every member of the staff working there were super approachable and helpful.