La Zebra Tulum, a Small Luxury Hotel ★★★★

"Overall, it's very good."

Elements Tulum Boutique Hotel ★★★★

"Honestly, the hotel was great, well-maintained, and the staff were very friendly. The rooms were clean, and the bed and mattress were unbeatable. Totally recommended if you're staying in Tulum town."

Mi Amor Boutique Hotel-Adults Only ★★★★

"You can hear the sound of waves all the way to your room, so you can feel the great outdoors. The only disappointing thing was that there was a charge for water in the room. Tap water was free, but I was grateful that bottled water was also free. Overall, I'm very satisfied because I can see the sea from my room. There were a lot of mosquitoes and I got bitten a lot, so I recommend bringing insect repellent spray."

Moxy Tulum ★★★

"Everyone at this hotel was friendly. The location was perfect. The vibes were great! Nice trip."

Delek Tulum ★★★★

"This place is gorgeous and the service is impeccable! Perfect location for people who like daytime on the beach and nightlife. The AC was great to have in the room as it gets very hot and humid in Tulum. Truly all around great place!"

Hotel Milam, Michelin Key Winner ★★★★

Coco Unlimited ★★★

"Hotel has a super location, however, come somewhat into the years. Unfortunately, the staff is not really service-oriented. There are little shadows on the beach."

Alaya Tulum ★★★

"The room is quite big, the price is very high, the service is very good"

Hotel Shibari - Restaurant & Cenote Club ★★★★★

"First of all the service was beyond bad, it’s as if the staff never communicated with eachother. Upon arrival, we got asked if we were celebrating anything, to which we said yes as it’s our fifth anniversary, and they said they would arrange a surprise for us the next day. We finished our stay without any surprise or acknowledgment as to what had happened, it was just forgotten. They would ask us every day if it was our first time at breakfast, ask about allergies and so on, which on your fifth day at the hotel makes it feel very impersonal. The hotel is also very restrictive in when you can use their amenities, which is laughable when they have no direct beach access. Their pool only opens 11am-6pm, their bikes (which are in horrible shape) can only be hired 9am-6pm…it felt like being at a school camp instead of an alleged 5-star hotel. You are stranded on a street with nothing to do, no signal outside of the hotel, no free beach access and a whopping $40 to get to the town center (which is a 15min drive away). To put the cherry on top, we got called to our room on our last night asking when we would like our bags collected for check-out, they said it was arranged…and it never was. We also never got asked if we had a nice stay upon leaving, nothing. They truly don’t seem to care. Honestly, save yourself the trouble."