3-Star Hotels in Tulum

One of the best places we've ever stayed. We came as a couple to celebrate our first anniversary, and the hotel made those days genuinely special. A special thank you to the lovely woman at reception — incredibly kind and helpful. She sorted out our local SIM card, set us up with bikes, and gave us great tips on where to go, what to see and where to eat. Every single recommendation was spot on. At check-in we were upgraded to a beautiful two-storey casa with a jungle view, exactly as we had hoped. The breakfast was outstanding, the ocean view is stunning, and the pool sits in the shade — a huge plus in the August heat. We love this hotel and will definitely be back. We both enjoyed every moment.

Jose is amazing, let me leave it at that. He takes care of literally everything about you in detail. Whatever you want, he just magically brings them for you. Delicious breakfast that makes me want to not oversleep everyday. And the scent in the room really adds to the deluxe experience.

Casa Ganesh was an amazing place to stay.  First of all the room was super clean and cozy.  The hotel has a very convenient location: all shops, bars, restaurants, quick shops, pharmacy is 2-15 min walking distance.  Karla was a very professional, polite, and friendly host.  She makes everything easy and fast 👌 It’s like “you don’t have to wait for a fresh towl for 30 min” 😁 There is a fresh coffee every morning 😍 It’s nice to have a cup and go to the beach and drink it.  I love it! I would definitely stay again!

Excellent glamping in the middle of nature, clean, ordered and to enjoy absolute tranquility. Unfortunately, the works of the train that make it difficult to contact the environment. The hotel has its own open foods 24hs and there is a lot of fauna ... A family of monkeys, accompanied us for hours in the hotel's room. The restaurant is very good, we have dinner and breakfast there, all perfect.

Very nice small hotel at the start of the beach street. Can grab a taxi from centro to get there for about 300mxn. If you dont mind walking then its easy to just walk along the tulum beach street to reach any restaurant or beach club. The room was very nice with an outdoor shower and bath although the wooden floor there was rusty with nails pointing out which was as dangerous so that has to be fixed. Reception was very helpful and even gave us recommendations for restaurants and events for the night. They have their own beach access and loungers so its very convenient as its right on the beach. Breakfast was advertised and its a light yoghurt with little bit of granola and fruits with filter coffee and juice and two pieces of toast for two people. Breakfast has room for improvement in my opinion. Overall good experience for the price. No coffee machine in the room although it is shown in the listing images, usually hotels include those for free. There was some camping right next to the hotel which seemed weird, not sure what that was as it also had access to the hotel through stairs connected to the hotel.

The hotel charged us about 20 Euros more than the quoted final price of our booking with ridiculous excuses about different conversion rates. Our room, 2 Queen Beds Room, was next to the kitchen, which was operating all day to serve the beach, pool and restaurant area. Loud service staff and food smell accompanied us all day long. Towels were worn by use and full of brown spots. Breakfast was included but you only could have one thing, either an omelette or a pancake.

방은 사진과 똑같고, 화장실 수전이나 샤워수전은 청결도에 약간 떨어질 수도 있습니다. 예민한 분들이라면 별로라 생각할 수도 있습니다. 방은 매우 넓고, 침대도 넓습니다. 깨끗한 에어컨과 최신식 스마트 티비가 있습니다. 2박동안 샴푸 2개, 비누 2개가 제공되며, 타올과 옥상의 수영장을 위한 비치타올이 함께 제공되었습니다. 루이스는 매우 친절한 호스트였고, 호텔에 엘레베이터가 없어서 짐 옮기는 것을 도와줬습니다. 호텔 위치는 큰길가에 위치했으며, 1분도 안되는 거리에 oxxo와 길거리 타코가게들이 있습니다. 그리고 맛있는 식당들과 카페가 주변에 즐비해있고, super Aki도 걸어서 다녀올 수 있습니다. 옥상에서는 주변에 높은 건물이 없어서 멋진 일출과 일몰을 볼 수 있고, 1층 문은 철제문으로 잠겨져있어 외부인의 출입이 통제되어 안전함을 느꼈습니다. 그리고 귀여운 멍멍이들이 항상 반겨줍니다. 다음에 툴룸에 또 온다면 또 묵고 싶은 가성비 숙소입니다.

The room was fine and the staff extremely friendly and helpful. The hotel is very quiet and right next to a lagoon where we were able to see crocodiles. The ruins of Coba are just a few minutes' walk away.

Beautifully designed boutique hotel. Had a lovely large and clean room. Swimming pool is gorgeous but could use a few scoops to remove the fallen leaves. Staff shined bright by their absence, breakfast at 8.00 didn't happen but much later... Beach club offer is not really free, and needs a self paid taxi service. I ended up going to the beach on own regards. The seaweed was huge, so all this together made me relocate to other places. Non refundable hotel so be aware!