5-Star Hotels in Shenyang

I came to Shenyang for the Three Workshops Music Festival, and the hotel I chose this time was absolutely fantastic. Alisa, the Guest Relations Manager, helped us arrange a south-facing, sunny, and very quiet room in advance. She was also available to contact at any time if we needed anything during our stay. The room was smoke-free, and the cleaning staff did an excellent job. A big thank you to the concierge team for helping receive our packages and carefully verifying each one. I also appreciate the helpful staff at the hotel entrance who assisted with our luggage. The entire service process was thoughtful, thorough, and seamless – truly excellent. There are also many great restaurants around the hotel, but because of the hot weather, we had to order takeout and eat it back at the hotel. A special shout-out again to the cleaning staff for helping us dispose of the trash. Next

Let's start with the positives: I always stay here when I come for concerts. It's very close to the stadium, which is super convenient. Wanda Plaza is right downstairs, and there's a snack street at night. Parking is relatively easy, and the service is great; they even upgraded my floor! Now for the less satisfactory points: I rarely leave negative reviews, but I really have to speak up about Wanda. Compared to other hotels of the same price and caliber, I can overlook it being a bit old, given it's a 2013 hotel. But you can't have things broken! That Grohe showerhead is completely damaged and hasn't been fixed. Don't they do regular checks? Is it acceptable if only one of the two heads works?? There were no welcome fruits, and the Coke in the mini-fridge was charged... Even budget hotels costing over 300 RMB offer free Coke in the fridge... To the manager who decided to charge for it, aren't you embarrassed? Also, Ctrip, you should really check out what perks people get when booking this hotel through other platforms like 'Xianyu' (free breakfast for two, 4 PM late checkout, executive lounge access, welcome fruits) for the same price. If you don't negotiate some upgraded member benefits, everyone will just book elsewhere... It's really bad!

The hotel is next to Beiling Park and is located in a garden with good greenery. The rooms are not big and the layout is compact. I would like to talk about the service in detail: First of all, the service at the hotel front desk is very good. The front desk manager also sent us to the room. Thank you very much! The room service is not satisfactory! We stayed for two consecutive days, and the cleaning lady threw away the food I bought the day before as garbage! The cleaning lady threw away the guests' food and was embarrassed to ask the aunt to compensate. It was quite disgusting! Secondly, the slippers for the second night were not put for us. I called the room service to ask for slippers. The lady in the room service didn't believe it and asked me to look for it in the room. The cleaning lady didn't put the slippers. I called after looking for it! I asked the room service to bring two bottles of water when she sent the slippers. The lady also told me that there were only two bottles of water in one room, and then she said as a charity that she would make an exception and give me two more bottles... Isn't this a five-star hotel? Hotels above four stars can add water for free! Even if you stay in a three-star hotel like Home Inn, you can ask for more water if it's not enough. Do you think that guests in high-end hotels have to drive out to the supermarket to buy water if they don't have enough water? There was a young girl serving the room very well, but the older one had a sullen face and an unpleasant attitude!

Stayed here for one night as a stopover on a longer trip. It seemed like there were a lot of business travelers. My friend recommended this place because of heavy rain; it's right off the highway and less prone to flooding compared to other areas. The staff were all very professional and courteous, quick to address any requests. The doorman in the lobby was very friendly and greeted me proactively. My 12-year-old child received a complimentary breakfast upon check-in. The breakfast was quite plentiful, and the wontons and 'jianbing guozi' (savory crepes) were delicious. The service staff were also very prompt in clearing tables. Some parts of the parking lot were under renovation, but there was still plenty of space. I didn't get my license plate scanned upon entry, but the security guard proactively lifted the barrier when I checked out. The hotel's facilities are a bit dated, and the room was still quite damp, so it probably needs a few more days to air out. The slippers provided were a bit uncomfortable. There are many dining options around the hotel, with a wide variety to choose from, all within walking distance. Overall, it's a good hotel.

I chose the Shenyang Haiyun Jinjiang International Hotel for my business trip, and I was very satisfied with the overall experience. The hotel is right next to Shenyang Station West Plaza, so it's within walking distance to the train station, which means no rushing to catch your train – incredibly convenient for frequent high-speed rail business travelers. Located in the heart of the Tiexi central business district, it's efficient for client visits and business meetings, and getting to various points around the city by taxi is very easy. The hotel breakfast is available until 1 PM, which is a thoughtful touch for business travelers; even if you wake up late after an early start for work, you don't have to worry about missing breakfast. There are plenty of restaurants and commercial amenities nearby, making business dinners and casual meals very convenient. You can also relax with a swim in your free time. The front desk was efficient with check-in and check-out, and they offer business services like printing and luggage storage, making it perfect for business travelers. I highly recommend this hotel to anyone on a business trip to Shenyang.

The location is excellent, very close to Shenyang North Station, making high-speed rail travel incredibly convenient. The hotel itself is quite new, with a simple yet elegant design, and the lobby is spacious and clean. The room I stayed in was expansive, with soft and comfortable bedding. The soundproofing was good, allowing me to rest well after a day of travel. Bathroom facilities were well-maintained, and the hot water came out quickly. The breakfast offered a rich variety, including local Northeastern specialties, hot dishes, pastries, and beverages, all served in a clean dining environment. The staff were enthusiastic and efficient during check-in, responding promptly to requests. Whether for a business trip or a short vacation, staying here offers great value for money. I'll definitely choose this hotel again next time I'm in Shenyang.

I chose to stay at the Longemont Hotel Shenyang, and it was a really comfortable experience. The hotel is upscale and grand, with clean and cozy rooms. The front desk staff was very efficient and professional, which reduced my waiting time at check-in. Plus, there are many cultural and tourism attractions nearby, and the hotel's amenities are excellent, really anticipating guests' needs. The duty manager was incredibly patient and helpful in resolving an issue I had. I'm very satisfied with both the facilities and the service. Highly recommend it to everyone!

Recommended by a friend, I stayed at The Westin Shenyang, and it truly lived up to its reputation! The hotel's decor is a tasteful blend of modern light luxury and Chinese design. It's incredibly photogenic, perfect for stunning pictures. The Westin bed is super comfortable, with excellent mattress support and pillows that are just right – neither too soft nor too firm. The bathroom features a dry and wet separation, and the White Tea Aloe bath amenities have a sophisticated scent. They even have robot room service, which is a cool high-tech touch. Five stars all around, I've already recommended it to all my friends visiting Shenyang. Breakfast was also excellent, with a wide variety and great taste.

The hotel's online advertising built up too much anticipation, leading to a significant gap between expectation and reality. I arrived at 10:30 PM, and the lobby was completely dark. The room was spacious and the bed was comfortable, but the shower drainage was poor; water flowed from the shower enclosure directly into the toilet area. Since it was late and I was only staying one night, I didn't bother calling for service. The vanity area was also uncomfortably close to the bed with no privacy screen. As for the hot spring area, the water activities were fun and my child enjoyed them. However, the scrubbing area and lounge were very mediocre. If you're looking for a good scrubbing experience, I'd advise against it. There wasn't even any water available to drink in the scrubbing area. I finally found some hot water in the main hall, but the air conditioning wasn't sufficient, so I was constantly sweating. Free drinking water wasn't readily available everywhere. The dinner voucher from Ctrip was useless since I arrived so late. When I asked if I could use it the next day, I was told no, it was only valid for the same day – what's the point of giving it then? Overall, the indoor areas felt dim and disorganized, while the outdoor areas were clean, tidy, and interesting.

It was around 2am when we arrived at the hotel. There were a lot of people waiting to check in at the front desk. The hotel notified us that it was because the Ctrip backend was not turned off and was constantly accepting orders. There were also problems coordinating between the front desk staff who were checking in, and they opened the rooms that had already been checked in many times. The average check-in time for a customer was about 16 minutes. A customer argued with the front desk, and the front desk staff responded by saying, ”I'll refund your money, and you can stop staying.” I know it's not easy to work overtime in the early morning, but it's hard to accept this. The room is very large, and the facilities are basically high-end. Just as I was about to go to bed, a big cockroach came out of the big glass in the bathroom. I was afraid that my wife and children would be scared, so I cleaned it up quietly. In general, the hotel's service does not match the environment, the environment does not match the price, and the price does not match the name 😂