5-Star Hotels in Sydney

The hotel environment is comfortable, and there's a good variety of restaurants. The service is very attentive, and they offer a lot of complimentary items. Breakfast is also delicious, with both à la carte and buffet options. The hotel's decor is very new, and the facilities like the pool and gym are all excellent.

Exceptional Stay – Truly Flawless! I had a wonderful stay at this hotel and was thoroughly impressed. The location is unbeatable—just a short walk to the train station and a nearby supermarket, which made getting around and grabbing essentials super convenient. The front desk staff provided excellent, welcoming service right from the moment I arrived. They were even kind enough to allow an early check-in since my room was ready, which I greatly appreciated after traveling. The room itself was fantastic: spacious, spotlessly clean, and fully equipped with everything I needed. It offers amazing value for money, and I genuinely have nothing to complain about. I highly recommend this place to anyone!

The hotel's location is fantastic, right above Wynyard Station on the airport line, making it a quick 20-minute journey. It's also within walking distance to famous attractions and great restaurants. The decor is modern and stylish, and the place is very clean. The service was exceptional; Crystal at the front desk checked us in and thoughtfully informed us about the complimentary water, coffee, tea, and co-working space available upstairs. Our room was tidied promptly and kept clean daily. My only minor gripe is that getting in and out of the bed was a bit inconvenient for the person sleeping on the inside. Overall, highly recommended!

After checking out of another hotel in our trip earlier than we intended to, we just wanted to transfer and get some rest after a long trip. From the moment we arrived, everything exceeded our expectations and turned what was already a special holiday into an unforgettable experience. The hotel itself was magnificent—beautiful facilities, comfortable accommodations, and outstanding service from the entire team. Every interaction reflected a commitment to hospitality and guest satisfaction. We would not hesitate to recommend this hotel to anyone looking for exceptional service and a truly memorable experience.

The hotel's amenities are really subpar; it's nothing like a 4-star hotel. Sofitel properties in China are much better configured. I stayed at their hotels in Sydney and Gold Coast this trip, and I definitely won't be staying with this brand again. The bathroom sink was like something out of a hostel – small, single basin, and so low and shallow that when you wash your face or hands, water splashes all over your waist and stomach. We arrived quite late on the first day, and the air conditioning wasn't central, it was very noisy, and the fridge also made a lot of noise. Plus, we were at the end of a hallway. I contacted Ctrip customer service; we couldn't switch rooms on the second day, but they moved us on the third. However, in the new room, the toilet seat didn't have a soft-close mechanism, so it would either slam shut or just fall down. The towels were placed on a tiny shelf – I don't know if that's a deliberate design choice by the hotel? Anyway, it's hard to put into words… all the rooms are at the end of hallways. I absolutely will not stay at any Sofitel brand hotels again… This is my second time in Australia this year, and it's winter, the off-season. Hotel prices were higher than what I booked in February, and my experiences in Gold Coast and Sydney were disappointing… Cairns was even worse, essentially a hostel-level hotel by Chinese standards, with twin beds less than 1 meter wide each… When booking a hotel, it really has to be an international brand, but Sofitel is a chain, and the one in Sydney was truly bad…

On the first night, we were assigned a room at the very back. However, because it was close to the hallway air conditioning unit, it made a very loud noise once things quieted down in the middle of the night. The next day, I immediately brought it to the hotel's attention, and they provided a solution within 10 minutes. They instantly arranged another room for us and even waited for us to finish our morning activities before moving into the new room. It was a very reasonable arrangement and saved us a lot of hassle as we were traveling with our family.

Excellent location! This hotel is so convenient for getting everywhere, I saved a lot on transportation because I could just walk to most places. The room service was great, and the front desk staff were very welcoming; they even let me check in early when I arrived at 12 PM. The hot chocolate available in the lobby every afternoon was a thoughtful touch. All in all, it's a perfect hotel, and I'm very satisfied.

This stay far exceeded my expectations. The hotel's location is super convenient for getting around by taxi or public transport, and there are plenty of restaurants and shops nearby. The room was bright and sunny, spotlessly clean, and the bathroom was dry and odor-free. The bedding was fluffy and soft, ensuring a wonderfully peaceful night's sleep. The front desk staff were gentle and polite, and check-in/check-out was very efficient. When I needed extra slippers or drinking water, they were quickly brought to my room. All the facilities were well-maintained, with stable hot water and smooth internet. It's perfect whether you're traveling solo or with company, offering great value for money. I'll definitely stay here again next time I'm in town.

The hotel ticks a lot of boxes, clean modern rooms, pool and steam room, and in the best location, very central over looking the beach. The hotel has just had a refurbishment, very tidy with a good bar and restaurant on the ground floor. Only slight negative, front dest - check in could be better and a bit more friendly. If you want to stay in Manly, this hotel is your best choice, the other main hotel is way down at the end of the beach.

We had a brilliant experience at the Langham for our wedding anniversary! I forgot how much I like the Langham brand. From the pink ribbon around the toilet paper to the sleep ammenities (we asked for the sleep pillow mist and the room diffuser) to the suggested third eye massage technique and the chamomile tea before bedtime, we felt totally pampered and taken care of. Reservation was made for our celebratory dinner with fine steak dinner over the fantastic view of the Opera House. In room breakfast was delivered on time and the quantity copious. The Spanish bell boy was helpful and friendly. We were also upgraded to a harbour view room to our delight. Location was convenient to walk either to Barangaroo or the Rocks, for ferry ride or metro. Very pleased to have chosen The Langham, it was absolutely the right decision for us!