4-Star Hotels in Sydney

I will definitely stay here again when I come back to Sydney. I arrived early and left my luggage to explore the city, the hotel called me as soon as the room was already available and my luggage was also brought to the room (shout out to the Filipino receptionist for helping, sorry I forgot his name 🥹) Pros: - free 24/7 coffee and tea - complimentary breakfast (pastry, fruits, biscuits) not buffet BUT definitely a great help to fuel your day especially if you are on the go. - 7 mins walk from Central Station (exit via Elizabeth St.) Very convenient for train and tram transport. Also walking distance to Paddy’s Market and Chinatown. - staff are all super nice and accommodating. - basic toiletries provided: body gel, shampoo, conditioner, soap, lotion and shower cap. (NO toothbrush and toothpaste so bring your own. NO cotton buds too) - ironing board and iron in the room. Cons: - 4 star for the cleanliness cause I can see dusts in the side table. I feel like the room i stayed in wasn't thoroughly cleaned. - while the room i booked was supposedly good for 2, the space is actually small even for just one person. Its hard to open a big luggage.

I was very satisfied with my stay this time! The hotel environment was comfortable and tidy, the room was very clean, the bed was comfortable, and the amenities were all well-equipped. The staff were friendly and polite, check-in and check-out were smooth, and they were quick to provide assistance when needed. The hotel's location was convenient, with good transportation and dining options nearby. Overall, it's great value for money and I had a very comfortable stay. I would consider staying here again next time I'm in the area, and I highly recommend it to other travelers!

The location is excellent—it's very close to the Metro. Walking to Macquarie Centre only takes around 11 minutes as well. The surrounding area is a low-density commercial district, which makes the environment very comfortable. Service is generally good: the front desk staff are friendly and were able to resolve my issues promptly. Because I selected the wrong room type, the staff kindly arranged for my final three nights in another room. Even though there was a difference in price, it was only about AUD 10 per day. What surprised me most was that the room came equipped with a fridge, a washer-dryer, an induction cooktop, an oven, dishwasher and a coffee machine. For tourists, I think it’s a 10/10 experience—next time, I would definitely choose to stay here again. The only drawback is that no one cleans on Sundays. There are always small oversights with housekeeping. One night, there was a dirty cloth left in my room. After I reported it, the front desk staff handled it promptly. These are small issues, and I hope the hotel can improve housekeeping so everything stays consistent.

I initially booked a one-bedroom apartment here for just two nights as a stopover before moving to the Shangri-La. However, my kids loved the apartment layout and the fact that we could cook. The space was surprisingly large and very clean. Unit 07 might be bigger than average, and it even has a huge balcony. While the decor is a bit older, the bathroom has a Japanese style, and all the corners were quite clean. We ended up extending our stay for three more nights, upgrading to a more expensive, newly renovated deluxe one-bedroom apartment. But it was clear that the older units were more spacious, and the new one just had newer facilities. The older apartment definitely offers better value for money. The location is also very convenient, with easy access to public transport, the metro, dining, and supermarkets, making it ideal for families traveling with children.

Overall, the location and environment were fine. However, when checking out, a staff member at the front desk told us to attach the luggage tags ourselves when we asked to store our bags. I found this completely unacceptable. Even for a four-star hotel, this is unreasonable. Plus, the luggage tags themselves were of very poor quality and broke immediately when we tried to attach them, which was extremely annoying for guests. This service really brought down the whole experience.

The location is very convenient, and the view is excellent. Overall, the stay was fantastic. The room was clean and tidy, and the facilities were well-maintained. The front desk service was enthusiastic and efficient, making check-in and check-out quick. The geographical location is superior, making travel convenient, and the bedding was very comfortable to sleep in. I would choose to stay here again next time, highly recommended! It was a very good stay. The rooms were quiet and clean, and the staff were polite and friendly. The facilities were comprehensive, and the value for money was great. Everything exceeded expectations, highly recommended.

I highly recommend the Novotel Sydney Darling Harbour! The overall experience was superb, and the service was exceptionally attentive. The front desk offers Chinese-speaking staff, and a lovely girl from Suzhou was particularly warm and thoughtful, proactively helping with various issues and kindly sharing local travel tips. This makes the hotel very friendly to Chinese tourists. The hotel's location is excellent, backing onto Chinatown and right next to Darling Harbour Pier, making it incredibly convenient for getting around and finding food. Plus, it's a pick-up point for local day tour groups, which makes joining tours very hassle-free. Both the convenience of travel and the service experience are impeccable. For Chinese friends visiting Sydney, I highly recommend choosing this hotel.

It's in a great location and the unit is quite spacious but unfortunately that's about as good as it gets. Parking is an extra fee which I didn't see mentioned anywhere and despite booking through trip.com reception takes a $200 security deposit. There's no direct access to the units from the parking garage and no lifts to higher levels. We had a lot of luggage as a family of 6 but it was manageable for us as we were on ground floor it might be an issue for people on higher floors. The receptionist said ”Oh, you've got a nice room!” So we had high hopes. The unit presented well at first but there were no mesh screens on the doors or windows so we couldn't open them to get any fresh air, the shower door in the ensuite didn't close properly and the floor gets soaked, even with the exhaust on in the main bathroom it filled up with so much condensation after a morning shower that the walls and floor were wet all day resulting in both me and my youngest child slipping over. Luckily neither of us were hurt. We were only given 4 towels even though I put 6 people on our booking details and we were in a room that sleeps 6. There was a cigarette lighter left on the bed head, smashed coffee mug under the vanity in one of the bathrooms, food packets/rubbish under the couches, hole in the wall, window missing a piece of trim. There was something on the couch so I used a baby wipe to wipe it off and the entire wipe was black so I don't think the couches ever get wiped over. We were there for 4 nights 5 days and housekeeping came to our unit once. As all 6 of us were all inside at the time I said ”there's just some rubbish and one bed that needs clean sheets please” The ladies did those things then asked if we'd like them to vacuum, I said yes please and they left, I assumed to get the vacuum, but they didn't come back. On our 1st morning we were walking down to the parking and noticed 3 used syringes in the garden outside our unit, we told reception and the man said ”someone probably dropped them” We made it clear to him that they were used and had exposed tips. When we arrived back that afternoon, they were still in the garden and in fact still there days later when we checked out.

This hotel is in an excellent location, walking distance to Town Hall, Woolworths and the main street filled with food. However it is below a hill so elderly must take care. The studio I stayed in was nice and clean but the facilities are dedicated quite old. The kitchenette had a bad smell. Fortunately I can close the sliding door to the bedroom so it is not affected. The price was very satisfactory. If you can overlook the age, this is an excellent property.

Very nice view from our room widows. There are full of different types restaurants on the ground floor. But If you close the window, the sound proof is excellent which I typically want to recommend. Stuffs are friendly and helpful, willing to give you recommendations if you are first-time visitors. They even wrote a welcome card. They have a ballroom here just opposite the reception, holding different personal events every night. I like the vibe which means it's popular place and safe. The hotel is friendly to those who travel with dogs. They have special bed and food for dogs. But we didn't need it and the dog net door barked very early in the morning. We were OK with it. At the other aspect, the hotel goes too much. The breakfast is allllll for vegetarians. Yes, all. As a guest, you are left with no choice. This is the only point that I particularly hate. Be whatever you like, just don't push others to do the something, especially when you are running a business.