4-Star Hotels in Sydney

We were pleasantly surprised by the size of the rooms and the facilities of the rooms. Secure parking was great. Unfortunately there were a couple of things that were disappointing. The linens had hair in them and the restaurant that was supposed to be open until 9pm was not open on our second night at all. After being out all day in very warm conditions we were excited to come back to the accommodation and have something to eat we were not able to do so and there was no explanation provided other than it’s been closed all night.

I will definitely stay here again when I come back to Sydney. I arrived early and left my luggage to explore the city, the hotel called me as soon as the room was already available and my luggage was also brought to the room (shout out to the Filipino receptionist for helping, sorry I forgot his name 🥹) Pros: - free 24/7 coffee and tea - complimentary breakfast (pastry, fruits, biscuits) not buffet BUT definitely a great help to fuel your day especially if you are on the go. - 7 mins walk from Central Station (exit via Elizabeth St.) Very convenient for train and tram transport. Also walking distance to Paddy’s Market and Chinatown. - staff are all super nice and accommodating. - basic toiletries provided: body gel, shampoo, conditioner, soap, lotion and shower cap. (NO toothbrush and toothpaste so bring your own. NO cotton buds too) - ironing board and iron in the room. Cons: - 4 star for the cleanliness cause I can see dusts in the side table. I feel like the room i stayed in wasn't thoroughly cleaned. - while the room i booked was supposedly good for 2, the space is actually small even for just one person. Its hard to open a big luggage.

I was very satisfied with my stay this time! The hotel environment was comfortable and tidy, the room was very clean, the bed was comfortable, and the amenities were all well-equipped. The staff were friendly and polite, check-in and check-out were smooth, and they were quick to provide assistance when needed. The hotel's location was convenient, with good transportation and dining options nearby. Overall, it's great value for money and I had a very comfortable stay. I would consider staying here again next time I'm in the area, and I highly recommend it to other travelers!

Excellent! Initially, I was a bit worried after reading reviews about it being unfriendly and noisy, but I found that wasn't the case. The hotel is cleaned daily and is very tidy. The room was spacious and had a balcony. It's true there's a bar downstairs, and if you leave the windows open at night, it can be a bit loud. However, the balcony has double-glazed windows, and once closed, it's quiet. One thing to note is that the hotel rooms with kitchens have an induction hob where the pot automatically heats up if it's not removed, and you can't just turn it off directly, which is different from what I'm used to. One day, the alarm went off because a neighbor burnt something, which gave us quite a fright. Thankfully, it was a false alarm. Overall, the room was large and comfortable, and it's very close to Darling Harbour, so you can enjoy the night view. The value for money is really high.

I thought this hotel was great! Friendly staff at check in, the bar and cleaning staff. Rooms were comfy with appropriate amenities for this class of hotel and price point. Breakfast was repetitive, but the taste was good. Our bed was 2 singles pushed together which I think the hotel should think about changing as it was clear when you fell into the crevice between them. Didn’t use the pool or gym because of the weather, but would. Easy access to metro, Oxford Street and other downtown areas.

The location is very convenient, and the view is excellent. Overall, the stay was fantastic. The room was clean and tidy, and the facilities were well-maintained. The front desk service was enthusiastic and efficient, making check-in and check-out quick. The geographical location is superior, making travel convenient, and the bedding was very comfortable to sleep in. I would choose to stay here again next time, highly recommended! It was a very good stay. The rooms were quiet and clean, and the staff were polite and friendly. The facilities were comprehensive, and the value for money was great. Everything exceeded expectations, highly recommended.

I highly recommend the Novotel Sydney Darling Harbour! The overall experience was superb, and the service was exceptionally attentive. The front desk offers Chinese-speaking staff, and a lovely girl from Suzhou was particularly warm and thoughtful, proactively helping with various issues and kindly sharing local travel tips. This makes the hotel very friendly to Chinese tourists. The hotel's location is excellent, backing onto Chinatown and right next to Darling Harbour Pier, making it incredibly convenient for getting around and finding food. Plus, it's a pick-up point for local day tour groups, which makes joining tours very hassle-free. Both the convenience of travel and the service experience are impeccable. For Chinese friends visiting Sydney, I highly recommend choosing this hotel.

It's in a great location and the unit is quite spacious but unfortunately that's about as good as it gets. Parking is an extra fee which I didn't see mentioned anywhere and despite booking through trip.com reception takes a $200 security deposit. There's no direct access to the units from the parking garage and no lifts to higher levels. We had a lot of luggage as a family of 6 but it was manageable for us as we were on ground floor it might be an issue for people on higher floors. The receptionist said ”Oh, you've got a nice room!” So we had high hopes. The unit presented well at first but there were no mesh screens on the doors or windows so we couldn't open them to get any fresh air, the shower door in the ensuite didn't close properly and the floor gets soaked, even with the exhaust on in the main bathroom it filled up with so much condensation after a morning shower that the walls and floor were wet all day resulting in both me and my youngest child slipping over. Luckily neither of us were hurt. We were only given 4 towels even though I put 6 people on our booking details and we were in a room that sleeps 6. There was a cigarette lighter left on the bed head, smashed coffee mug under the vanity in one of the bathrooms, food packets/rubbish under the couches, hole in the wall, window missing a piece of trim. There was something on the couch so I used a baby wipe to wipe it off and the entire wipe was black so I don't think the couches ever get wiped over. We were there for 4 nights 5 days and housekeeping came to our unit once. As all 6 of us were all inside at the time I said ”there's just some rubbish and one bed that needs clean sheets please” The ladies did those things then asked if we'd like them to vacuum, I said yes please and they left, I assumed to get the vacuum, but they didn't come back. On our 1st morning we were walking down to the parking and noticed 3 used syringes in the garden outside our unit, we told reception and the man said ”someone probably dropped them” We made it clear to him that they were used and had exposed tips. When we arrived back that afternoon, they were still in the garden and in fact still there days later when we checked out.

If you have any standards, I honestly wouldn't recommend staying here. It's clearly an old building converted into a hotel, and the renovation is basic. The window glass isn't very soundproof; you can still hear traffic outside even when the windows are closed. Cleanliness is lacking; there were several hairs on the bathroom floor. However, the staff were polite and immediately arranged a room change once they understood the situation. The hotel's location is genuinely excellent. It's incredibly convenient to walk to both Darling Harbour and QVB.

Very nice view from our room widows. There are full of different types restaurants on the ground floor. But If you close the window, the sound proof is excellent which I typically want to recommend. Stuffs are friendly and helpful, willing to give you recommendations if you are first-time visitors. They even wrote a welcome card. They have a ballroom here just opposite the reception, holding different personal events every night. I like the vibe which means it's popular place and safe. The hotel is friendly to those who travel with dogs. They have special bed and food for dogs. But we didn't need it and the dog net door barked very early in the morning. We were OK with it. At the other aspect, the hotel goes too much. The breakfast is allllll for vegetarians. Yes, all. As a guest, you are left with no choice. This is the only point that I particularly hate. Be whatever you like, just don't push others to do the something, especially when you are running a business.