5-Star Hotels in Dubai

The services at Jumeirah are attentive and considerate, the dishes are delicious and suit Chinese tastes. The three-day stay is full of wonderful memories. If I come to Dubai next time, I will choose Jumeirah.

We booked a stay at the Sheraton Grand Dubai to celebrate our daughter’s birthday and what a fun and memorable experience it was! We visit Dubai several times a year but had never stayed here before. Our daughter, who lives in Dubai, suggested after she enjoyed a pool day, and it turned out to be a brilliant idea. The food was really great, the staff were outstanding, and the service throughout was exceptional. The pool area was beautiful and relaxing, everything about the stay was perfect. We couldn’t find a single thing to fault. Highly recommend the Sheraton Grand Dubai — we’ll definitely be back!

Nice new freshly designed hotel, super convenient for meetings in Media City and commute around as there is a metro and it is at the start of Palm Jumeirah. Room was very large with kitchen and nice views over the water including a fireworks on Saturday… cool.

A truly perfect stay! It's cut from the same cloth as Atlantis but with a more artistic vibe. The fire and water fountain show is definitely worth seeing! Breakfast was abundant and varied. Due to a flight change, we had to check out a day early, and the hotel surprised us by delivering our ordered breakfast items right before we left. It was beautifully presented and far from a perfunctory gesture, which was a delightful surprise!

Lot of improvement in the food segment, really not expected nothing felt fresh except the fruits. May be for food I may go down to 1 star.

Palmiye adasında west beach ve denize sıfır konumunda. Oda ve otelin sunduğu hizmet kalitesi çok üst düzeydi.  Tüm otel personeli çok iyi eğitim almış ve aşırı güler yüzlüler. Sabah kahvaltılarında çok fazla çeşit var. Kahvaltılık ürünlerinin lezzeti çok iyiydi. Özellikle chef  Tolgahan Bey ve garson Muhammed Nasir e ayrıca teşekkür ediyoruz. Chef Tolgahan Bey her müşterisi çok ilgili ve çok mütevazi bir yönetici. Doğum günümüzde odamıza  pasta ikramı getirdiler. Başka bir gün meyve tabağı gönderdiler. Tüm otel çalışanlarına ve yöneticilerine misafirperverlikleri için  çok teşekkür ederiz.

Everything is brilliant, the service to the cleanliness to the comfy beds! Highly recommend. Clean hotel, very good breakfast. Wahab from breakfast Larder restaurant provided excellent service, very organised. Thank you.

Location - close to DXB airport, it's a 8 min walk from Al Rigga metro station (don't follow google maps, use exit 2, walk against traffic towards Al Safadi restaurant, turn left into 37 st to the end to reach Al Muraqqabat Rd, turn right and head to the road crossing, walk to the right past the carpark and you'll see the hotel building, back entrance is ahead). Good hotel for exploring this older side of Dubai. Takes about 2 hours to walk to the Dubai Old Souk area which is a pleasant exploration in cool weather. Oh there's another Asiana Hotel nearby close to Salah Al Din metro so don't get mixed up. Neighbourhood - a mix of Filipino, Pakistani, Indians and locals, a vibrant area with shops, supermarkets, restaurants everywhere. A few night markets and large discount shops are nearby too. The largest mall is Deira City Centre Mall is half hour walk away or 1 station from Al Rigga station. Room - Large room with king bed, sofa and coffee table, working table, huge tv, small kitchen with microwave and fridge, bathroom with bathtub and shower, closet room. It was basically an apartment! Too big almost. The kitchenette came in useful to reheat leftovers I took home from a large dinner. Very modern look with grey and wood finishing, marble tile at foyer and carpet in the living and sleeping area. Elegant subtle lighting for a refined soft feel. Bed - comfy, 4 pillows provided Cleanliness - very clean everywhere Bathroom - very clean, very big, awesome shower pressure Facilities - I used the swimming pool on the rooftop. Sufficiently long about 20m for lap swimming. Pool was heated given the winter season. Gym is on top level too and looked well-equipped. The hallways on the room floors are wide and not cramped. Breakfast - Good. Egg station, a good selection of breads and baked items, mains and carbs tended towards Arab and Indian cuisine styles. Loved the Masala Tea. Good service. Check in and check out - took a while because I stayed during a busy week. Lifts and access - two lifts only so can get busy at breakfast and check out time. (Taking the stairs might be quicker) The main entrance faces away from the main Al Muraqqabat Rd (so it's quieter) though there is a more convenient back entrance with a slope for those on foot heading to Al Riqqa station. Nearby places to check out - Dabha Tea Shop; Al Samadi Sweets; Little Star Peshawar Pakistani food; Deira City Center Mall; Al Safadi Lebanese Restaurant; Deira Clock Tower Negatives - a luggage rack in the room would've been nice; not many English speaking tv channels to watch; some sound of aircraft overhead might bother some; don't need keycard to access room floors which can be a security risk. Overall - a very high quality hotel in a vibrant area.

Was a brilliant stay at grand mercure dubai, it very close to the downtown. Good service, good amenities, cleanliness, with affordable prices. The breakfast was good too. I enjoyed my stay.

3 star at a max for Dubai. I guess having a club enhances the star rating but this is not to say it is poor, but rooms need upgrading.  It serves a specific client group, this definitely defeats the Accor Standards and not good enough of management to say “well they are 90% of our guest”.  I choice to say as the price ratio was good for the night but if the stay was longer I would have ran away! Would I come back, not likely unless Accor Head office does some serious head banging!