4-Star Hotels in Cebu

We had a wonderful stay at Mercure Mactan and were very happy with our experience. The hotel was clean, comfortable, and conveniently located in Mactan Newtown, where there are plenty of food options, restaurants, and cafes, all just a short walk from the hotel. The staff were friendly and accommodating. We were also celebrating a birthday during our stay, and the hotel kindly prepared a simple cake for us, which we really appreciated. It was a lovely little touch that made the celebration more special. Another great thing is that guests can enjoy access to the pool and beach in Mactan Newtown, which made our stay even more enjoyable. The only area that could be improved is the breakfast selection, but it wasn’t a major issue and didn’t take away from our overall experience. Overall, we had a great stay and would definitely consider coming back!

had a pleasant stay! managed to get our room early with no added charges & loved that the lifts always came fast~ airconditioning in the room also worked well. location was great! only 10 mins stroll to the massive Ayala Center Mall which has so many things & always took less than 1 min to secure a Grab from the hotel to get around Cebu City the staff also always helped us get the door & our luggages, thank you Mandarin Plaza!

The island was beautiful and we really loved the place. However, I was disappointed with the drone policy. Even though I already had a permit, drone flying was only allowed in one specific area, which did not feel safe because it was surrounded by water. It would be better to provide safer and more flexible flying locations for visitors with approved permits.

It’s one of my favorite hotels in Cebu, and I’ve stayed here several times. This time I arrived about an hour before check-in, and the front desk staff kindly prepared a room right away. But, the first room faced another building, so I requested a different one. I was eventually moved to a city-view room. If that room was already available, I wish I had been assigned it from the beginning, as changing rooms with heavy luggage was inconvenient😥 Other than that, the stay was comfortable. One thing to note is that only bath towels are provided, with no face towels.

I love this place because it is a big property with many different parts and things to do. There really many pools, an aqua park, an inflatable island on a large pool, a game room, a bar, a restaurant, a souvenir shop (that also sells basic medicines and toiletry needs), bathrooms, a garden, the beach front. If you are a family with children of different ages and even if you have grandparents in tow, this would be perfect. They’re not stingy with lounge chairs either and in one pool, you can play volleyball. Their rooms are good sized and comes with a small ref, hair dryer, a carafe and free tea and coffee. Their breakfast buffet is awesome with sooo many food and drinks to choose from. There is a BDO cash machine and their staff are very helpful and polite. Grab food are not allowed to deliver at the lobby, they can only make it to the gate of the property and while it is not far to walk there, you can ask for free shuttle to bring you to the gate to claim your order and then back to the lobby. They also take credit cards and water stations on each floor where you can refill your water bottles. There are 2 large water bottles in each room. I think the one issue I have is - I perceived this resort to be family friendly because of the many kinds of activities for different ages but our rooms came with bathrooms that has glass wall where a person outside the bathroom can pull up the blinds. I mean, why? When I booked the rooms, it didn’t mention that the bathroom would be like that. I wish they would provide a distinction during booking so that people who don’t want bathrooms to be like that can avoid it.

My boyfriend and I, Koreans, stayed here for two nights! When we first arrived at the lobby and checked in, they helped us with our luggage, offered welcome drinks, and mentioned a 3,000 peso deposit. It's an old building, so it's a bit dated, but it's a beautiful hotel with an antique and tranquil atmosphere. The location might be difficult to reach on foot if you don't use a Grab taxi. However, because it's a bit secluded, it's great for a quiet, relaxing getaway. The private beach and pool were conveniently close, and there were several paid activities available at the sea. I booked a boating tour, and from morning to afternoon (you can buy a packed lunch from the hotel or choose a service that includes a meal), we went by boat to snorkeling spots to swim and play. The downsides were that the room lacked bathrobes, room slippers, and body wash. The air conditioner was old, so it was noisy, and there was an unavoidable musty smell. Also, Grab delivery wasn't available, so we had to eat food we bought from convenience stores! The advantages are the hotel's private and quiet location, plus the excellent staff service. There were only two designated smoking areas, which created a clean environment without indiscriminate smoking, which I appreciated. They provided beach towels when using the pool, which was very helpful. While the hotel breakfast wasn't as varied as I expected, it was enough to start the day feeling full. It wasn't luxurious, but it had all the basics: noodles, bread, fruit, meat, soup, etc. The kimchi was a bit shocking – it was cabbage mixed with gochujang, which was truly surprising. Facilities include a gym, an internal bar, and more. Even though the room condition wasn't perfectly ideal, it was a hotel where the facilities were worth using, taking that into account.

The rooms are excellent, spacious and comfortable, and the bathroom is huge. On the second day we could not get the staff to clean up the room, for some reason everyone else was a priority. But the rest of the services were great and the staff overall are as welcoming and friendly as Filipinos can be. The location was the major let down for us as there is no beach in reality, which is what we booked for. There is a tiny area of beach access completely covered with algae and littered with boats. You can only hope on an island tour if you want to spend time in an actual White Sand beach. Also you have to chance walking with no sidewalk dodging cars if you want to go eat anywhere else.

Location wise, this is pefect. You can just take any public transport and you are there when you get off. The staff are very well trained, very nice and very polite. Everything looked very clean and even if the hotel is not that big, they had a badminton/volleball courts. There is enough beach front to walk around. For a Lapu-lapu beach, their beach is clean enough as well. They had plenty of covered lounge couches to enjoy beach front even under the sun. The pool is small but it feels clean. We paid an extra ₱ 500 to get the ”upgrade” for the ocean view and it was our biggest mistake causing us to lose sleep. Apparently, the room assigned to us was part of an adjoining room and the sound insulation was terrible. We can hear everything happening in the other room and unfortunately the couple in the other room were going at it very loudly (the girl was shouting) until around 5 in the morning. We don't recommend the breakfast buffet as well especially if you are paying the extra ₱1,100 for another person. Very few choices, very salty meat dishes and we don't know exactly what caused it but we had a stomachache after breakfast.

I had a pleasant stay at Savoy Hotel Mactan Cebu. The room was clean, spacious, and comfortable, making it easy to relax after a long day. The staff were friendly, welcoming, and quick to assist with any requests. The hotel facilities, especially the swimming pool, were well-maintained, and the location was convenient, with easy access to the airport and nearby attractions. The breakfast offered a good variety of food, although adding more local dishes would make it even better. Overall, I had a great experience and would recommend this hotel to both business and leisure travellers.

We spent a lovely family holiday at Solea Seaview Resort during the Chinese New Year break and had a really enjoyable stay. The staff were consistently helpful and welcoming. Our room was a good size, in reasonable condition, with clean bed linen and towels. The balcony offered a beautiful sea view, which we truly appreciated every day. Breakfast was also very nice, with a wide variety of food options to choose from. The absolute highlight for us was the number of swimming pools and the fantastic aquapark — free of charge for guests — plus a trampoline area for a small additional fee. The children absolutely loved it! The hotel also encourages guests to leave reviews, and as a lovely compliment, my son received free access to the children’s playroom — such a thoughtful touch. The beach is not the most Instagrammable, but the sea was perfectly fine for swimming practice. One small downside was that the gym operates only from 8am to 8pm, so late-night training isn’t possible if that’s your preference. Overall, a solid 4 out of 5 — good value for money and a great option for a family holiday.