4-Star Hotels in Melaka

I booked a room with a balcony, which faced an inner courtyard. The bathroom had a separate wet and dry area, but it wasn't as spacious as it appeared in the pictures. Everything else was fine, but the main issue was the air conditioning noise at night – it was so loud I couldn't sleep. The hotel opened in 2024, so I assume it's a renovation, but the AC was louder than a washing machine. If I turned it off, the room got hot, and if I left it on, I couldn't sleep. Plus, the rooms seem to be divided by thin partitions. The people upstairs, whether they weren't wearing slippers or were just heavy-footed, made a terrible racket. I only booked for one night and barely slept at all. However, the location is excellent; it's very convenient for taking boats and visiting attractions.

The feel when enter the main lobby already have the feel of resort ambient. The lobby along the room feel so lemongrass 😂 as it’s full of lemongrass smell, it’s so refreshing and relaxing. When enter the room, it was greeted with some coconut crackers and herbal candy on the bed, so sweet! Overall it’s a no regrets to stay here

Asked & got adjoining rooms with daughter. Room was nicely furnished although a bit worn but adequately clean. Bed was comfortable, with a good selection of hard & soft pillows. Had a good night’s sleep. Housekeeping could do a better maintenance job: wall socket at kettle coffee/tea making area was not working, graffiti on door between rooms should be cleaned. Probably because our rooms were right at the end of a corridor, shower water pressure was inconsistent alternating between scalding hot & cold. I Other than those minor gripes a very good value

This hotel, open for just over a year, is clean, spacious, and has a great location. There's plenty of parking available, and it's only about a 10-minute walk to Jonker Street in Malacca. It offers excellent value for money and is definitely worth a stay.

This was our fifth stay at this hotel, and unfortunately, this time was very disappointing. 1. Check-in The check-in process was smooth, and the staff were polite and welcoming. I had requested a Queen Bed room instead of Twin Beds. However, I was informed that because my booking was made at the last minute (one day before check-in), only a Twin Bed room was available as all Queen Bed rooms were fully occupied. We accepted the explanation and proceeded with the room provided. 2. Room Condition Upon entering the room, the first issue we noticed was the air conditioning. Despite setting the fan speed to high, the room remained warm and the air conditioner was not cooling properly. 3. Bathroom There appeared to be a blockage beneath the sink, as water was pooling around the sink and toilet area. In addition, the shower holder was broken while we were using the shower. We chose not to complain and continued our stay. 4. Room Door & Bathroom Door The bathroom door could not be closed properly unless it was pulled and pushed firmly. The more serious issue occurred the next morning after breakfast when our room door became stuck and could not be opened. We contacted maintenance, and the team arrived to inspect the problem. From approximately 8:00 AM onwards, we were unable to access our room. Around 8:30 AM, the maintenance team requested approval from the Front Office to move us to another room because the repair would require additional time. However, they informed that changing rooms would incur an additional charge because we were checking out on the same day. I strongly disagree with this decision. From 8:30 AM until our checkout time at 12:00/12:30 PM, we were still paying guests of the hotel. The room issue was caused by a defect on the hotel’s side, and guests should not be charged extra to move rooms due to problems beyond their control. The Most Disappointing Part During check-in, we were informed that no Queen Bed Deluxe Rooms were available. However, while the maintenance team was accessing our room through the connecting room next door, we discovered that the adjacent room was vacant and equipped with a Queen Bed. If the actual reason was that the room was unavailable due to maintenance, it would have been more professional and honest to explain that from the beginning rather than simply saying all Queen Bed rooms were fully occupied. This experience has left us very disappointed. Every time we visit Melaka, this hotel has always been our preferred choice. However, after this stay, we have decided not to return. I appreciate the hospitality shown by the staff during check-in, but I sincerely hope the hotel will improve both its facilities and service standards. Thank you.

This is the most satisfying stay I've ever had! The location is great, the room is spacious, and the view is absolutely breathtaking! I'll definitely book here again next time. The service was excellent; I received a quick response. Getting the key myself with the codes was very easy and convenient. Absolutely worth it, a fantastic experience! Thumbs up! 👍🏻👍🏻

This hotel is located within walking distance to Jonker Street. Built Melaka, and Stadhuy's, as well as to many cafes and eateries. While one may point to many other hotels populated there. Ibis Melaka stands out above most others with clean and working facilities and amenities. I have stayed in a number of hotels there and I can safely say that the hotel will meet the expectation of many people. The reception staffs are efficient. The cleaning staffs are hardworking. I had a restful stay there.

Everything was okay, the apartment was comfortable. However, the room was connected to another, so I could hear people talking and other noises. There was no place to cook, which the owner didn't provide, even though the pictures showed one. The lift was incredibly frustrating; on the second day, it got stuck, and there was a sudden, loud jolt. Then, on check-out day, two out of the four lifts were broken, making us wait almost an hour to get down to the lobby and parking. Seriously, it was exhausting and hot 😣. Only two lifts were working. Aiyoooo, I hope the management can solve this issue. The apartment itself was clean and comfortable, and we got free Netflix, which was a plus.

Shower head water pressure too strong, cannot be adjusted. Housekeeping early morning 9am starting to knock the door twice for make up room until I put do not disturb sign. 24 hours receptionist never answer the call, need to take 1 hour to deliver water and towel for me. Overall, the stay experience was not very good. The room was spacious but felt empty. The price was reasonable and offered value for money, but I would not choose to stay here again. This was a last minute booking. The view from balcony is nice!

Last minute booking and harga sangat murah! Family seronok dapat bermalam kat sini