4-Star Hotels in Nikko

Great traditional-yet-luxurious ryokan near the UNESCO temples of Nikko.  The room was amazing: it had a private hot tub, tatami mats,  a massage chair, and even binoculars.  Dinner was a delight, a classical tasting menu full of surprises.  My only complaints are about the shuttle system.  Hotel is extremely inflexible in how and when you can get a ride to and from the sites and train station: other than a couple of fixed time slots, they make you either walk or take a taxi.  Expected a bit more in this regard.  They also very much rushed me out the door in the morning which went counter to the relaxing experience I’d had.  Other than this, easy to recommend.

The hotel environment is very good. The hygiene is clean. The room is tidy. The service is also warm and considerate. There will be a drum welcome ceremony. There is also a free water bar in the lobby. You can drink tea and enjoy the scenery. The dinner restaurant needs to pass through the suspension bridge. The dinner is also unique. The hot spring water quality is also good. There are soup flowers. It is very comfortable to soak in.

First of all, let me praise the hotel's service. It is simply a model. You can experience 100% care, 100% seriousness, and 100% diligence. In addition to meeting the various requirements of guests, a tip is that when you arrive at Kinugawa Onsen Station, you don’t need to take a ride. Let the hotel know in advance and the hotel will send a car to pick you up at the station. Of course, it will also be delivered to the station. In fact, the station is not far from the hotel, only a few hundred meters, and it is quite fast to walk there. The restaurant's food quality is good, whether for breakfast or dinner, it is worthy of praise. Sometimes the restaurant is full of customers and the three waitresses keep running around. It’s so hard. The hot spring water is so hot that I'll be sweating after a while. The room is large in size and the facilities are average. Because the price is not expensive, there are so many guests here that it is always full. Yes, a good hotel will naturally attract more people.

My first time visit to Japan and I was after an authentic Japanese accommodation. I booked a Japanese Style room with futon beds which were very comfortable. The room was beautiful and very clean. My booking also included breakfast and dinner which were always outstanding, beautifully prepared and unique food items. They utilized farm to table dining and the women explained each item served. They provided and encouraged one to wear Kimonos’s /tabi socks / slippers during one’s stay at, “ Nikko Iwaiyado Juyan “. Which further contributed to the authentic Japanese vibe. Indoor and outdoor hot tubs were amazing. I wouldn’t hesitate to stay there again. The hotel is nestled within mountains and the setting serene. Hotel is family owned and they take pride in caring for their guests.

This Japanese hotel offered spacious rooms, beautiful gardens, and an uncrowded onsen. However, there was no private shower in the room, meaning we had to use the communal bath for washing. The toilet area was very small, and the facilities felt quite dated. Breakfast was more about presentation than substance, and frankly, not very tasty. While they offer a shuttle service to the JR station, it only runs at limited times, making it quite inconvenient.

One of the worst locations at Kinugawa Onsen area. Hidden in the mountain, no significantly beautiful view. Despite we need to pay for ”Hoshino Resort price”, unlike other cheaper hotels, we need to PAY for TAXI ourselves and getting a taxi during new year time is a terribly painful. Hotel staff lack of initiatives getting us cab instead we need to open different apps and such ... and on the way back the following day we ended up walking for 20 mins by ourselves .... Food is ok, onsen is ok, cleanliness ok, but nothing super ordinary. You can pay attention to details in decorations and inhouse services, but you can't pay attention to one of the most obvious services you HAVE TO provide to your guests, Hoshino ---- shuttle service .......

thank youso much🥰🥰so very nice place,the staff are so very supportive,very near in tobu world square & tobu world square station,The hotspring is so good especially the strong mist sauna & the overall complete amenities.esp.horse oil shampoo & conditioner,& so nice yokatta.I like also the space in veranda,co'z i can smoke anytime & the freshness invironment.the comfortable bed.The very good breakfast.Overall,supportive staff 100 percent.Thank you so much always trip.com

I read the mixed reviews and was concerned about my choice, particularly those which highlighted some concerns on the service, etc. Generally, it's an acceptable hotel. We met friendly and very helpful foreign staff who were sincere. I think mainly because all the staff has to multi-task from the front desk to meals etc, they may not appear very attentive. But we had a good experience with the foreign staff so far, particularly Adihadara. I am not sure if I spelt his name correctly. I call him ”Adi” in short. He was eager to help my husband with our luggage and took note of our preference for a table at the window for our meals. The property does appear aged and some apparent wear and tear but their effort to maintain it at this level of general acceptable look and feel is commendable. At the end of our two nights stay, we did have an enjoyable time to chill and relax at the hotel.

Really enjoyed my stay, lots of locals come here. Outdoor onsen was good, buffet food was decent too (favourite was the beef!). Extra points for the massage chair which was really a good relieve after a long day. Only drawback is pillow was too small and too soft which gave me neck aches the next morning. Location a little far out from town, would need a car to get here for convenience. But overall a great stay and will come recommend!

Considering the price, I felt the quality of the food was not up to par. The breakfast was well thought out and the ingredients were tasty, but dinner was lackluster. The Yonaki noodles at night were tasty, but I thought they were served as cheap Chinese noodles. I visited after the renovation and was curious, but I feel there is still room for improvement.