4-Star Hotels in Venice

What a fabulous hotel perfectly located a block from the Grand Canal and close to both the Rialto Bridge and St Marks Square.  The receptionists are outstanding and answered all of our many questions with comprehensive answers, patience and respect. Can’t rave enough about them.  The rooms are even prettier than indicated on line, with plush bedding, a large bathroom and plenty of space. Breakfast was convenient and offered a large variety of choices. Service was also exceptional. Without question - you will enjoy this full service hotel. As a bonus, there is also an elevator so you don’t have to lug your suitcase up the stairs.

We all absolutely lived it! The first impression is the super friendly staff. You have to climb quite some steps to reach the room (ard one floor of stairs? Not recommend if you have a lot of luggages) however the staff ran out and helped us to move most of the luggage's to our room. The check in time is actually quite flexible since we arrived at 1230 and the staff still allowed us to check in. The room is very spacious with clean toilets and bathroom, there are Shampoo and body washing separated and some to spare (since we ordered an extra bed in a double room) We are also very surprised about the extra bed because it is not an ordinary expandable sofa bed, but a normal bed. Apart from the nicest service we have ever received, the breakfast is also a highlight. There are tons of choices (sweets like milk pudding, croissant, fruits, normal breakfast like ham and bread) and you can order some specials from the menu. We did try their scrambled eggs and smoked salmon salad, absolutely spot on! It has to be the best breakfast I've ever had from hotel! The location of the hotel is very close to the train station, but quite some walk to piazza San Marco (ard 20 min if you didn't get lost) The hotel provide us a map so that we can find places easier, and turns out we did use this map way more than google map (Google map gets really inaccurate on the island), one service we like a lot again. Overall it's a very pleasant experience and we like the hotel very much! Definitely recommend!

The location and staff was nice. However the posted photos show fake wooden floors. In reality our room (and it seems like most rooms) had extremely old carpets. I personally am grossed out and get allergies from poorly cleaned carpets. It's an old and charming hotel, but they shouldn't lie by advertising modified photos... the giant ugly TV in the middle of the room killed the charm for us anyways. For the price I was let down. It would have been better to stay in an Airbnb... the AC didn't work great and they provided just one small bottle of water even though we were 2 people. We tried a couple times to get water from the lobby but the bottles in the complimentary drink area were usually empty. I feel bad to leave this review, but I really don't get how the ratings are so high.

Extremely satisfied 👍, the hotel facilities are excellent and well-equipped, including Illy coffee and various tea bags. There's a fridge, which is really convenient for bringing back ice sometimes. The hygiene is impeccable. The front desk and other staff are all very warm and polite, always proactively going the extra mile for guests. My experience traveling in Italy was quite disappointing due to numerous pickpockets, and public transport being either late, early, or striking. Thankfully, this hotel provided me with the best, most comfortable experience and wonderful memories, otherwise, I really couldn't have continued my trip. I could stay at this hotel forever. The price is a little higher than other hotels, but its value definitely exceeds its price. Staying at this hotel makes your trip easy and pleasant.

This is a fantastic hotel! The front desk staff were incredibly warm and welcoming, making me feel right at home. I didn't experience any of the discrimination towards Asians that some previous reviews mentioned. The facilities are great; there's a large Jiajiayue supermarket just 200 meters after crossing under the bridge, where you can buy fruits, vegetables, yogurt, and even pre-baked pizzas and bread. The hotel provides amenities like an induction cooker, oven, and utensils, which is really convenient for guests to heat up their own food! Although the room was close to the railway, the soundproofing was quite good and didn't disturb my rest. Plus, there were hardly any trains passing after 11 PM. Transportation is also very convenient; you can walk about 10 minutes from Mestre train station or take one stop on bus route 2. To get to the main island of Venice, you can also take bus route 2, which only takes about fifteen minutes to reach Piazzale Roma. The only minor drawback is that adjusting the air conditioning fan speed is a bit tricky, and I felt a little cold in the middle of the night.

It takes at least half an hour to get to the hotel from the main island. If you go to places further away, the return trip will take even longer. There aren't many restaurants near the hotel, but there's a supermarket where it's convenient to buy water and other necessities. The room was bad; the window offered no view, making it very oppressive. The hotel's exterior walls completely blocked the window, and there was also clutter outside. I don't know if the air conditioning was broken or if there wasn't any air conditioning at all; they provided a fan. It wasn't hot at night, but during the day, while unpacking, I was drenched in sweat. The breakfast was very limited and not very good. It was nowhere near as good as the NH Collection I stayed at a few days ago.

Great! They upgraded us to a larger room. The breakfast was good too. This hotel has a fantastic location, right opposite Santa Lucia train station. It only takes about six minutes to walk across the bridge with your luggage. Plus, if you're planning to explore by boat, you can buy tickets right across the street at the ticket office. We bought a one-day pass and even managed a trip to Murano (the glass island).

Lovely hotel , very handy for airport. Nice touch to provide water and croissants to guests on welcome. Nice outdoor space with loungers by the pool, pool too icy to swim in though.. nice high ceilings in superior rooms and comfortable beds. We were impressed with the breakfast, lots of choice for continental, eggs too, a lot of effort gone to. As upper floor to room was quite hot either air con or a fan up there as standard would have made it perfect.

The room isn't big, but it's very clean. The front desk staff were warm and welcoming. The bus stop right outside is really convenient for getting to the main island, and there are lots of Chinese restaurants nearby. My only minor complaint is that it's still quite cold, and the heated towel rail was turned off.

Very good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.