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Posted on Jan 15, 2025
Guest User
What a fabulous hotel perfectly located a block from the Grand Canal and close to both the Rialto Bridge and St Marks Square.
The receptionists are outstanding and answered all of our many questions with comprehensive answers, patience and respect. Can’t rave enough about them.
The rooms are even prettier than indicated on line, with plush bedding, a large bathroom and plenty of space.
Breakfast was convenient and offered a large variety of choices. Service was also exceptional.
Without question - you will enjoy this full service hotel. As a bonus, there is also an elevator so you don’t have to lug your suitcase up the stairs.
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Price per night fromMXN$5,112
Posted on Apr 19, 2025
Guest User
We all absolutely lived it! The first impression is the super friendly staff. You have to climb quite some steps to reach the room (ard one floor of stairs? Not recommend if you have a lot of luggages) however the staff ran out and helped us to move most of the luggage's to our room. The check in time is actually quite flexible since we arrived at 1230 and the staff still allowed us to check in. The room is very spacious with clean toilets and bathroom, there are Shampoo and body washing separated and some to spare (since we ordered an extra bed in a double room) We are also very surprised about the extra bed because it is not an ordinary expandable sofa bed, but a normal bed. Apart from the nicest service we have ever received, the breakfast is also a highlight. There are tons of choices (sweets like milk pudding, croissant, fruits, normal breakfast like ham and bread) and you can order some specials from the menu. We did try their scrambled eggs and smoked salmon salad, absolutely spot on! It has to be the best breakfast I've ever had from hotel! The location of the hotel is very close to the train station, but quite some walk to piazza San Marco (ard 20 min if you didn't get lost) The hotel provide us a map so that we can find places easier, and turns out we did use this map way more than google map (Google map gets really inaccurate on the island), one service we like a lot again. Overall it's a very pleasant experience and we like the hotel very much! Definitely recommend!
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Price per night fromMXN$3,823
Posted on Aug 9, 2026|Classic Room
Guest UserExtremely satisfied 👍, the hotel facilities are excellent and well-equipped, including Illy coffee and various tea bags. There's a fridge, which is really convenient for bringing back ice sometimes. The hygiene is impeccable. The front desk and other staff are all very warm and polite, always proactively going the extra mile for guests. My experience traveling in Italy was quite disappointing due to numerous pickpockets, and public transport being either late, early, or striking. Thankfully, this hotel provided me with the best, most comfortable experience and wonderful memories, otherwise, I really couldn't have continued my trip. I could stay at this hotel forever. The price is a little higher than other hotels, but its value definitely exceeds its price. Staying at this hotel makes your trip easy and pleasant.
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Price per night fromMXN$3,574
Posted on Aug 4, 2026|Classic Room
Guest UserThis hotel is a must-recommend! My child and I both agree it's the best value-for-money hotel we've stayed at in Europe so far. The moment we got off the train, we could see the hotel's logo from the platform – the location is excellent, right across from the train station, less than a 2-minute walk. Plus, the room was bigger than we expected, the largest we've had these past few days, and it was very quiet. It came with slippers, a hairdryer, a kettle, and air conditioning. We booked a king-sized bed, which was very spacious, and the bathroom and bathtub were also large. If you turn right out of the hotel, then right again at the first intersection, you'll find many Chinese restaurants. Walking less than 5 minutes down the road, on your left, there's a large, affordable supermarket where a big bottle of water costs about 0.35 euros. The hotel breakfast was also very generous, with a wide variety of items, including boiled eggs.
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Price per night fromMXN$2,130
Posted on Apr 19, 2026|Superior Double Room
Victoria SmykovaThe hotel is very conveniently located. For Venice, the rooms are spacious, and the breakfast is delicious. We booked a room with one large bed, but unfortunately, we were given a room with two separate beds and couldn't change it as there were no other rooms available. The standard rooms face a narrow alley, and around 6 AM, trolleys start rolling by, and the noise wakes you up. Overall, the hotel fully lives up to its 4-star rating. Breakfast is served right on the waterfront on an open terrace – a truly beautiful spot!
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Price per night fromMXN$4,885
Posted on Jul 23, 2025
Jiqimaojiadejiqimao
It takes at least half an hour to get to the hotel from the main island. If you go to places further away, the return trip will take even longer.
There aren't many restaurants near the hotel, but there's a supermarket where it's convenient to buy water and other necessities.
The room was bad; the window offered no view, making it very oppressive. The hotel's exterior walls completely blocked the window, and there was also clutter outside.
I don't know if the air conditioning was broken or if there wasn't any air conditioning at all; they provided a fan. It wasn't hot at night, but during the day, while unpacking, I was drenched in sweat.
The breakfast was very limited and not very good. It was nowhere near as good as the NH Collection I stayed at a few days ago.
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Price per night fromMXN$4,113
Posted on Apr 13, 2026
Nana
Great! They upgraded us to a larger room. The breakfast was good too. This hotel has a fantastic location, right opposite Santa Lucia train station. It only takes about six minutes to walk across the bridge with your luggage. Plus, if you're planning to explore by boat, you can buy tickets right across the street at the ticket office. We bought a one-day pass and even managed a trip to Murano (the glass island).
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Price per night fromMXN$4,267
Posted on Apr 9, 2026
Guest User
Lovely hotel , very handy for airport. Nice touch to provide water and croissants to guests on welcome. Nice outdoor space with loungers by the pool, pool too icy to swim in though.. nice high ceilings in superior rooms and comfortable beds. We were impressed with the breakfast, lots of choice for continental, eggs too, a lot of effort gone to. As upper floor to room was quite hot either air con or a fan up there as standard would have made it perfect.
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Price per night fromMXN$2,195
Posted on Apr 1, 2026|QUEEN GUEST ROOM
Guest UserThe room isn't big, but it's very clean. The front desk staff were warm and welcoming. The bus stop right outside is really convenient for getting to the main island, and there are lots of Chinese restaurants nearby. My only minor complaint is that it's still quite cold, and the heated towel rail was turned off.
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Price per night fromMXN$3,040
Posted on Dec 24, 2022
Anonymous User
Very good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
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Price per night fromMXN$1,577