3-Star Hotels in Venice

My flight was in the morning from MXP, so I left the hotel at 4 am. I asked the front desk at least 5 times about where is the ferry station and time table, which Lorenzo gave me very accurate answer and printed out the time table, indicated the station on map for me. However, the station that he gave me was wrong( I arrived 10 mins in advance ) so I missed the ferry at 4:21….there was absolutely no one in anywhere near the station so I desperately rushed back with my luggages to the hotel, where there is an older guy in the front desk said it’s the next station after the one Lorenzo gave me, which means one more bridge. Yet, I did ask this older guy before I left the hotel at 4 and he was very sure. When the second time i doubted him he said “ you can wherever u like lady!” There was no empathy, as if it’s none of their business! Second time I rushed to the correct station n took the ferry at 4:55 and I missed the train to Milan! Buying another italo ticket wasn’t a problem but it’s about life and limb! I’m just hoping the front desk could be more professional n check really carefully when they give suggestion. I would definitely miss my flight if there was no Italo fast train, plus I took taxi right after I arrived Milano centrale to make it! Room was small couldnt open big luggage but it was clean, the cleaning lady deserved a big tip! I like they provide water and slippers. The view from my room is authentic. The hotel is convenient if u r around San Marco square or you always have to go to bathroom. If u r taking night ferry to Santa Lucia Train station Ferrovia, remember is on the right END station from San Marco, it’s another bridge u have to cross.

This hotel is located on Tronchetto, a new island. From Venezia Santa Lucia Station (the last stop), you need to take public boat line 2 towards San Roma. Get off at the third stop, Tronchetto, and the hotel is just a 3-minute walk away. Line 2 is super convenient for getting around. The room was spacious, and breakfast offered a great selection. On our third night, we moved to a hotel near St. Mark's Square, which was also easily accessible by boat. We bought a 72-hour transport pass right when we arrived at the train station on our first day, and it was absolutely worth it! We used it to visit Murano (Glass Island), Burano (Colorful Island), and everywhere else we went!

We had a great experience staying at this hotel! Although it's rated as a three-star property, keep in mind that it’s three stars in Venice—which is definitely not the same as a three-star elsewhere. The charm and quality here exceeded our expectations. You won’t find a lot of reviews about this hotel, but I did come across a YouTube vlog by a mother who shared her family stay here. She said it was a really good choice—and she turned out to be absolutely right! We booked a Prestige Room with Canal View and specifically requested Room 101, which we saw on TikTok or YouTube (can't recall exactly where). The photos already impressed us, but the reality was even better. The ceiling was much higher than expected, which gave the room a beautiful, airy feel. The hotel still shows older pictures online, with an outdated TV, but we were happy to find a newer TV already installed. The amenities were excellent—truly some of the best I’ve experienced in a hotel of this category. Breakfast was on the smaller side, but absolutely sufficient. The cakes and pastries were quite decent, and having them in such a beautiful, old-style interior made it feel like we were stepping back in time—in the best way possible. A huge shoutout to the staff, who were all genuinely kind and accommodating. We felt their hospitality in even the smallest gestures, and it was very much appreciated. Lastly, the location is unbeatable—just a short walk from the Rialto Bridge, close to everything. Being so near the heart of Venice made it easy to go out and explore, then return to rest and recharge. It's also conveniently close to shopping areas, which is a nice bonus. All in all, this hotel was a hidden gem. If you're looking for a stay that combines charm, comfort, location, and authentic Venetian vibes, this is a fantastic choice. That mother on YouTube was right—it really is a great choice!

Simple but clean hotel. Staff is also kind. It was close to the station and 20 minutes walk from the real bridge, so it was easy to sightsee. I was able to leave my luggage before check-in, but I was a little scared that it would be stolen because I just left it next to the receptionist, but it was okay. In the room, there was a shower room, TV, refrigerator, valuable box, kettle, coffee and tea. Check out was easy because I only left the key on the desk in the room.

The bus driver who picked us up in the evening was incredibly rude; I wouldn't even give him one star for service. We'd pre-booked the shuttle service and had already been charged online, with the order showing as confirmed. However, for some reason, we couldn't access the bus ticket page – it kept showing an error. Perhaps it was because we were using a German SIM card, or maybe there was an issue with the hotel's website (we tried again after leaving the hotel the next day, and it worked fine). But at the time, the bus driver was really difficult, you know? We tried repeatedly to explain and show him the order confirmation page, but he just said it wasn't his fault, that he didn't care about our reasons, and he only looked at the ticket page. His impatient tone and glare would have made anyone lose their cool. So, my husband got into an argument with him. I tried to de-escalate, telling him I understood it was his job and not his fault, but before I could finish, he pointed his finger at my nose, stared me down, and loudly declared, 'Yes, madam, it's all your fault!' Then he got back into the driver's seat and started muttering to himself in Italian, but in a way that sounded insulting. At that point, I lost it too. We flew all the way to Milan and took a train to Venice specifically not to deal with such attitudes. Can't there be special treatment for special circumstances? I believe such people are rare, but this one incident definitely ruined our vacation to some extent. The bus driver who dropped us off in the morning was excellent. Faced with the same issue, he let us on the bus and even said that these things sometimes happen, proving how different people can be. Now, about the hotel: it's about a 20-minute walk from the train station, so it would be more suitable if you're driving. The internal facilities are decent; the well-equipped kitchen was my favorite part. However, one toilet wouldn't flush, the shower temperature fluctuated between hot and cold, and the soundproofing was poor, likely due to it being a wooden building. The hotel has a pool, an internal shop, and a restaurant. The surroundings are quite isolated, with nothing to do nearby besides farmland and residential areas. The front desk staff provided excellent service.

This hotel has a fantastic location! The water bus station and gondola boarding point are right outside, and St. Mark's Square and St. Mark's Basilica are just steps away. The Doge's Palace is also nearby—all the attractions are very close. There are also many restaurants downstairs, where you can enjoy a meal while soaking up the sun and watching the gondolas pass by. The rooms were clean and tidy, and the service was very friendly. The breakfast was very plentiful and I was very satisfied. I will definitely choose this hotel again next time; it offers the best value for money.

🌟 Peaceful & Convenient Stay in Venice – Highly Recommended! 🌟 We had a very pleasant stay at Hotel Locanda Herion in Venice. The hotel is located in a nice, quiet, and peaceful area, yet still very central—making it the perfect balance between relaxation and accessibility. It’s just a short walk from the bus and train terminals, as well as the ferry stops, which made getting around Venice incredibly easy. Even St. Mark’s Square is within comfortable walking distance. The hotel is secure with access control codes, which gave us peace of mind. Although there is no physical reception desk, the staff were easily reachable by phone and were extremely helpful and responsive whenever we needed assistance. The room was comfortable, clean, and well-equipped, with cozy bedding and all the necessary amenities for a relaxing stay. Overall, a great choice for anyone looking for a quiet yet central place to stay in Venice. Would definitely recommend!

We found the location quite easily. It’s conveniently situated within a comfortable walking distance from the bus stop where the airport buses arrive, which was a big plus after traveling. The administrator was very welcoming — we would especially like to thank her for the warm reception. We arrived before check-in time and were able to leave our bags, which was very convenient. When we returned at the scheduled time, we were able to access our room without any issues. During our stay, renovation works started in a neighboring apartment (apparently upstairs). Because of this, there was a bit less natural light in our room, and we could hear construction noise in the mornings, which started quite early. It turned out that the host was not aware that the work would begin so early either. We would like to especially highlight how the situation was handled. The host personally spoke with us, apologized, and managed to arrange for the work to start later. It was clear that our comfort truly mattered. For us, the situation was completely resolved. The room itself met our expectations. It was spacious — not one of those layouts where you walk straight into the bed with the bathroom door right there. The room was warm thanks to central heating. The water pressure was excellent, and the bathroom was simple but cozy. There was no breakfast option during our stay, but that did not significantly affect our overall experience. We had a pleasant stay and are grateful for the hospitality. It is clear that guest comfort is a priority here — if you experience any issues or need assistance, don’t hesitate to ask.

We arrived at the most expensive hotel (AU$1600 for 3nts, 2 adults) we had ever stayed at, there was no lift to our room on the 1st floor. I struggled to carry 2 suitcases with no assistance from the gentleman in reception up to the 1st-floor room. This would be very difficult if we were older & unable to carry our cases. The wi-fi didn't work in the bedrooms only in the public areas - even though we were told it would. The bedroom had multiple squashed mosquitos on the walls next to the bed. The lace curtain had a couple of cigarette burns on it. The bedcover had a cigarette burn on it. The telephone handset cable was not connected to the .telephone - I tried to fix it but it wouldn't stay in the socket. The safe was not working. The instructions to use the safe were so old & worn out you couldn't read them. The shower wouldn't work properly, so I had to call the person in reception to assist us in getting it working. You had to get out of the shower cubicle to retrieve shower gel/shampoo/soap. There was nowhere in the shower to put these items. There was no room in the shower at all. I moved the stool in the bathroom to put my shower gel on it & two legs fell off the stool. The toilet roll holder wouldn't hold the toilet roll and it kept falling off. The bathroom bin was broken and filthy The breakfast ran until 10 am, the bread ran out & was not replaced & this was before 9 am. I am a travel agent & book many guests to stay in cities around the world including Venice I was upset that this hotel was an extremely poor standard and felt like it ruined the end of my beautiful holiday in Italy. We would be extremely grateful if you could offer us a credit for our next hotel booking with trip.com, we are in the process of booking our November Asia tour. Kindest regards

Amazing location, in more peaceful area of Venice, easy access, vaporetto station right in front of hotel. Clean room, good and cosy breakfast, nice staff. I will recommend this hotel to all of my friends. :)