4-Star Hotels in Zermatt

We just came here without many informations about this hotel, but their hospitality from staffs was Really Really great. I felt like I was staying 5+star hotel from their kindness. Picked up by hotel car, free sauna, free to use mini bar, great balcony view considering the cost of staying, and also took us to the station again when we left. I would strongly recommend this hotel, and there is also sister hotel named Hotel Daniela probably also great guessing from my experience from Hotel Chesa Valese. Hope everything well to the hotel family and staffs. We really have enjoyed to staying there.

Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.

The waiter's attitude is good, the breakfast is very good, the choice is many, the hotel is very convenient, very clean, there are many restaurants next to it, not far from the train station and the cable car station, very convenient

I came to Zermatt during an in-depth tour of Switzerland, which is the best hotel in this line! The location is very easy to find. As soon as you get out of the train station, you can see a public bus with a battery. After getting off the bus, you can walk tens of meters through the supermarket. I love the layout of the garden lawn at first sight! The grandmother at the front desk is very nice and tells you clearly about the hotel. The rooms are large and furnished very comfortably, with a wide view from the window. The room also has a kitchen, most of the cooking tools are complete. Rich breakfast and comfortable environment! Stayed here for two nights, and friends of all sizes are unanimously praised! In particular, the host family of the hotel is very nice and friendly! I will definitely stay here again next time I have the opportunity!

This hotel is our lucky hotel! We ended the bitter wind and rain in Switzerland here and finally saw the Matterhorn! This hotel itself is also great. The interior layout and design are very cleverly using the elements of the Matterhorn. Moreover, we only made a temporary reservation at 6 or 7 last night. The lady at the front desk upgraded our room type. The room is so big and has a large balcony. There are free coffee and tea in the room. Their breakfast is also great. Because I was in a hurry to go up the mountain in the morning, I didn’t take any photos, but the breakfast is very rich, with various fresh fruits such as strawberries and kiwis, freshly fried meats such as bacon and grilled sausages, as well as vegetables such as broccoli and mushrooms, as well as various breads, juices and milk, and even freshly squeezed orange juice. You can also go to the bar and order a cappuccino. In short, you can eat very satisfying! The best thing is that this hotel also has a pick-up service. We originally had to drag the big box to the train station for more than ten minutes, and the small car took us directly there. It took a few minutes and arrived super fast! I promise that I will definitely stay at this hotel next time I come to Zermatt!

The location is super convenient, 10 minutes walk to the downtown business district, it is also very convenient to go to the train station, too friendly to passengers traveling across countries ～ The room is clean and tidy, the bedding is soft and comfortable, the sound insulation effect is excellent, and it is too important to sleep well after a long flight. The staff is warm and professional, the English communication is smooth, and the local travel tips are also intimate. The breakfast is rich in variety, taking into account Chinese and Western tastes, and even the light meals that the baby can eat. The price is super high, I will choose next time, recommend it to friends who have travel or bring baby needs!

The hotel's location is excellent, right opposite the train station entrance and next to the cable car station up the mountain, which is super convenient. Even though our room didn't have a view of the Matterhorn, everything else was fantastic. The breakfast was plentiful, and the front desk staff were incredibly attentive and welcoming, even recommending routes for us with a map. It was wonderful!

The staff were consistently friendly and helpful throughout the stay, always willing to assist when needed. Upon arriving in Zermatt and taking the Gornergrat Bahn, it is highly recommended to call the hotel in advance so they can arrange luggage pickup at Riffelberg station. Pulling luggage by yourself can be quite challenging, as the path involves walking through snow and crossing ski areas. One of the highlights of this hotel is the breathtaking and unobstructed view of the Matterhorn. The mountain is clearly visible from the hotel area, and there is truly no need to go elsewhere just to enjoy this iconic view. The outdoor jacuzzi is a wonderful feature; however, on some days the water temperature was not warm enough, making it comfortable to use only on certain occasions. Dinner is served as a set course menu. Each evening, there are two main dish options: one meat dish (which changes daily, such as beef, pork, or fish) and one vegetarian option. The food quality is very good and tasty, but the service is relatively slow — completing the full course takes around two hours. The hotel is well equipped with an elevator that provides access to all floors, which is very convenient, especially when carrying belongings.

My wife and I were on a honeymoon trip and booked Hotel Albatros. The front desk was really nice and helpful and provided us with two glasses of champagne. They left some nice surprise in the room. The room was clean and quiet. It has a huge balcony that links the same floor. The shuttle bus is 10 franc per room per trip. It is located in between the bahnhof and the Paradise Cablecar. Both about 10-15 mins away. All in all loved it.

We love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre . We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive. Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in. The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints. Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.