3-Star Hotels in Zermatt

Staying at this hotel in Zermatt was an unforgettable experience! The location is perfect—just 500 meters from the train station, making it incredibly convenient. The highlight of my stay was the warm hospitality from the owners, Thor and Michele. They personally served the buffet breakfast every morning, which was both delicious and thoughtfully prepared. On my first day, I unfortunately missed breakfast, but as I was heading out around 10:45 am, they surprised me by reserving some food for me to enjoy before leaving. It was such a thoughtful and touching gesture that truly made me feel cared for. The room itself was immaculate and had everything I needed. The balcony offered a stunning mountain view, which was a perfect way to start and end each day. Thor and Michele went above and beyond to make me feel like a VIP throughout my stay. They remembered my name, attended to every need, and even took the time to explain the local attractions and recommend food options based on my preferences. I feel incredibly lucky to have secured two nights at this gem of a hotel, especially since it’s almost always fully booked. This was one of the most personal and heartwarming stays I’ve ever had. If you’re visiting Zermatt, staying here is an absolute must. Thank you, Thor and Michele, for making my trip so memorable!

I had a wonderful stay at this charming small hotel, beautifully decorated and conveniently located near Zermatt train station. During my stay, a snowstorm caused a power outage and all train services were suspended, making it impossible to leave the town. Despite these unexpected circumstances, the hotel took excellent care of us. They provided helpful information, allowed us to extend our stay without any additional charges, and showed incredible kindness throughout. The hotel owner was especially warm and accommodating, making a difficult situation much easier for us. I truly appreciated their hospitality and would highly recommend this hotel to anyone visiting Zermatt.

Nice hotel but the only setback is i booked 2 rooms but one room without lift which i need to hand carry up the stair case Also no kettle been provided, i guess this is basic requirement. Hope they cN improve on this. Breakfast simple and nice The staff super friendly, thumbs up on this!! Hotel is clean and tidy.

The room was very clean and tidy. There was a slope from the station to the hotel, but it didn't seem like a problem at all considering the beautiful view from the hotel. The lounge, with its Swiss atmosphere, was wonderful.

the location was good. u can see matterhorn clearly but unfortunately there is a big construction crane block some view. On the way to hotel from zermatt station if you follow the google map, it gonna lead u to hard way, very high upslope hill. it will be better if hotel provide u the easy path way to hotel.

Location was right in the middle of the city, super convenient! Nearby the Zermatt main station, as well as Gornergrat station! Supermarkets were walking distance away, and even food options were many like macdonalds, western food, etc. the receptionist was warm and friendly and even extended us for an early check in when rooms are available. The hotel was overall very cozy and clean, suitable for a short stay. The necessities are provided like soap, towels, hair dryer, tissue! Just note that there is no fridge in the room if that was your concern. Other than that, perfect stay!

Just a 10-second walk from Nihonjin-bashi, where you can enjoy a beautiful view of the Matterhorn. The location is absolutely fantastic! The room was clean and offered a nice view as well. While it wasn't a Matterhorn-view room, we still enjoyed a lovely view of the Zermatt townscape. If I get the chance to visit again, I would definitely want to stay here.

Good! Overall recommended! Location is good, need some walking from station but manageable with 1 luggage. Hotel is directly opposite cemetery but don’t think too much and u be fine! Room is small but cozy (my photo is wide angle so seem bigger) Hotel is very helpful to help pack a breakfast bento for me as I be leaving before breakfast hours (just inform the day before). I also managed to keep luggage after checkout at the common area (no lock and key) and retrieve it later.

This hotel in Zermatt is definitely a surprise on the trip. Our group of three made an appointment in early October, because the Swiss price was higher, and the underground triple room was originally booked. I didn't expect the front desk to upgrade the room for us and upgrade to the second floor! Not only is the view very good, the balcony is intuitive to Matterhorn (I didn't see it on the day due to the weather, I saw it after checking out the next day), but the sofa bed has also been laid out and the service is in place. Less than ten minutes walk from the town, there is a supermarket along the way to meet the supply. Breakfast is rich and everything is great! There are hot springs outdoors and indoors. I often see people soaking. Every room in the hotel provides hot spring supplies. It is recommended to stay. Try to choose a regular price room, because the view is really a plus, leaving a good memory for a lifetime.

This apartment is decorated in an antique style, a bit of a Navy building, the room is large, the kitchen tools are complete, the stay is very comfortable, the balcony view is great, very satisfied