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Posted on Mar 18, 2026|Comfort Double Room
HaPpY JeAnOn the first night, the room provided did not match my original reservation, and it was only on the second night that I was moved to the correct room. However, The staff were exceptionally attentive and eager to assist.
The room itself was spacious, with strong water pressure, and body lotion was provided. For breakfast, there were egg tarts available on some days, though they were slightly too sweet for my taste. Overall, the breakfast selection was quite comprehensive and offered almost everything one might wish to have. In particular, the male staff member in the breakfast room provided excellent service and took great care of the guests.
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Price per night fromTHB 3,329
Posted on Apr 12, 2026
Guest User
From start to finish Dom Carlos Park did not disappoint.
Helpful staff took our bag up stairs on arrival.
Storage was available until our room was ready, map was given when requested to help us find our bearings.
Room clean with fridge with selection of minibar which could be purchased, safe was also available.
Towels were large and fluffy. Bed comfortable, with lovely pillows, black out curtains to help sleep.
Room service used first night with excellent food .
Breakfast was excellent good range of food. It was occasional busy and we were asked to wait in the lounge area but again well looked after and as soon as space was available we were taken in to wait.
Hotel is in a good location, a gentle walk down the avenue liberdade everyday to where the action is, such as Rossio Station where we caught the train to Sintra.
Great hotel would stay again.
Cab from airport to hotel €24 , Uber to airport €7
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Price per night fromTHB 3,088
Posted on Dec 31, 2024|Twin Room With Rossio Square View
Guest UserI spent a 5 nights at My Story Rossio and here are some of my thoughts:
PROS:
- Excellent location. Hard to beat this prime location. It's at the heart of the city with lots of things to do in proximity. There's also a Metro station across from it so you can take the subway directly from the airport.
- Nice decors and overall pretty clean.
CONS:
- The biggest issue I had during my stay was the poor structure of the building leading to disturbing loud noises. During housekeeping hours, the door to the cleaning supplies kept being slammed. Every time it was slammed, my whole room shook and I jumped up. I called the front desk asking if they could be more gentle with the doors. I was told that that was the way housekeeping was and to call back only if it still happened after 5pm (after housekeeping hours). It was impossible to get any rest during the day. I understand that housekeepers need to do their job but I wonder if this issue could be fixed simply by changing the door hinge to a slow close hinge. Also, in the middle of the night, I would wake up by the creaking noises of people above me when they walked across the room.
- Second issue was the thermostat. It was not adjustable and could only be controlled by the front desk. For some reason, the hotel decided that all the rooms needed to be in heating mode during the night. It was so hot and stuffy that I was not able to sleep for many nights. I had to call the front desk in the middle of the night to turn it off but sometimes it would automatically switch back on. Then I requested to have the cooling instead of heating on but it would be too cold at night and there was no way to dial it myself. So throughout my stay, it would feel like being inside either a sauna or a freezer.
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Price per night fromTHB 3,639
Posted on Apr 19, 2026|Shared Dormitory, Mixed Dorm
Guest User
On a busy street, it’s not very quiet, but you can wear earplugs. Your experience depends on the other travelers, of course, if they are considerate.
The staff is very nice and accommodating.
The reason I like this place is because it has a lot of character. It’s a turn-of-the-last century, 1890s palace, with very fancy ceilings, parquet wooden floors, and a marble floor lobby. It’s a real palace, one of many in Portugal!
In 1914 it was rented to the Swiss Ambassador of Portugal. Although the place is quite dated now, it still has a lot of class.
If you have a little more money, you can rent a small suite, higher up and quieter, also with credit card points (free or almost ).
Unfortunately the internet only works in the lobby if you have a mobile phone. It seems to work fine for iPads and computers, strangely enough.
It has a kitchen and washer / dryer.
The fridge is old-style retro, as well as the deco in the whole hotel / hostel.
(small fridge, but it does have a small freezer, too.)
The place has a restaurant, which is popular. If you eat a large breakfast you can include it with your rent, it costs about 9€
(I don’t , so the kitchen was fine – modern electric stove top, microwave – no oven!)
The top bunk of a three-tiered system is fairly safe, as it has steps, instead of ladder rungs. It has wooden lockers (bring your own lock) and small boxes, hidden in the stairs at every bed level. Not for the faint of heart or those afraid of heights…
or those who can’t do stairs.
Two flights of stairs up! Shared rooms on first and second floors, kitchen is on the first.
No elevator to the shared rooms, unlike the suites.
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Price per night fromTHB 536
Posted on May 22, 2026
Guest UserPros: The public area on the first basement level is huge, and the kitchen is also very large, connecting to a garden, which is lovely.
Cons: There are only shared restrooms and showers. The showers are push-button style, so you have to keep pressing them. However, there are several restrooms and showers on each floor, which is quite sufficient, and I didn't have to queue.
Location: There are quite a few slopes nearby; you'll need to walk uphill from the subway station. If you have a lot of luggage, I recommend taking a taxi.
Cleanliness: Good, very clean.
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Price per night fromTHB 507
Posted on Sep 14, 2025|Superior Studio
Pimmy**
We have a great stay at the 7 hotel. We definitely return and recommend the place to everyone we know who will visit Lisbon. Everything was perfect for our 3 nights stay. My mom was sick, so we spend most of the time in the room and there was no problem. The room, even though not super big, however, has everything we needed. More than enough supplies of toilets and kitchen amenities. The bathroom is also functioning. I wish there could be a hanger for face cleaning and shampoo, I saw there maybe use to be one but it’s broken, hopefully the hotel repair them soon.
The location couldn’t be better, it’s near to Santa Justa elevator and Baixa metro was just step away. Shopping street and bus stop was right in front. We were right in the city center, yet the noise wasn’t so much. We sleep perfectly.
On the arrival day, we arrived at 14.00PM after the long 24 hours and 3 connecting flights. The staff are very kind to let us in early for an hour which was really appreciated. On the check out date, we also able to check out 15 mins late which was great too.
We book with breakfast included, I love the pancakes and my mom just love the hot scramble eggs, sourdough and watermelon. Even though, the choices wasn’t a lot like a lot, but everything was tasty.
Overall, recommended
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Price per night fromTHB 3,452
Posted on Nov 6, 2025|Double Room without Kitchenette
ytchengThe hotel is near a metro station and within walking distance of top attractions in the Alfama and Chiado areas, so it's rather convenient for tourists. The room is pretty clean, though the age of the amenities can be seen. There's a Lidl nearby for grabbing necessities and snacks. Staff are friendly and helpful.
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Price per night fromTHB 2,070
Posted on Jan 30, 2026
Guest User
Top-notch hotel, excellent services, cleanliness, courtesy, and helpfulness. I always have a wonderful stay when I manage to find availability at Hotel Roma.
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Price per night fromTHB 2,439
Posted on Oct 19, 2023
Sefy Levy
This hostel is located about 3km walk from the center city, but does have some close by attractions (such as the Jeronimo's Monetary)
The room is extremely small, if you seat on the edge of the bed and try to stretch your legs, you'll most likely hit the wall.
We had our room replaced, as the first room had zero privacy for the toilet and the second room gave the illusion of privacy (as you can see in photos)
We've not seen any of the management, as everything is done thru WhatsApp to contact them and they will respond.
Breakfast was OK, it had a bit of choices but there was more cakes and cookies then actual food.
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Price per night fromTHB 2,203