3-Star Hotels in Cusco

The hotel was in a very good location, within a less than 5 minutes walk to plaza de armas. There was plenty of food options, convenience stores, shops, pharmacies and markets all around. The breakfast was simple but filling featuring juices, cereal, coffee, teas and assortment of cheese, ham and jams. Elmer the owner was very accommodating and attentive to every aspect of our stay. When we asked if there was a toaster, he went out and bought one the next day so that we could have toast. On the days we had early morning tours, they provided us with a packed breakfast. The room was very spacious. At times there was a lack of hot water but after waiting a few minutes, the hot was comes back. It seems to be an issue in the city rather than just this hotel. The hotel was charming, the rooms were clean and the staff were friendly and very helpful. A canister of oxygen was provided when my partner was suffering from a bit of altitude sickness. Thank you Elmer and Soledad for your excellent hospitality and for making our stay thoroughly enjoyable.

Service was great and the manager tried very hard to help. However, amenities and maintenance need a complete overhaul. Drainage system was malfunctioning, lift was not not working sometimes. No hot water in the morning, if you wanna to a shower in the morning, forget it.

The rooms were clean and comfortable with a storage heater and hot shower. About 10 minutes walk to the main square. However, when we arrived it was a little strange for us when the receptionist said that we didn't have a booking there even though we had and I had the confirmation receipt to show him. He wasn't responsive until I called Trip.com online service, and then he continued looking and said that he actually found it, so maybe be aware of this happening when you arrive. It was also a little strange that after they checked us in, we had a lot of luggage and staff showed us to the rooms that were quite a walk away and up one set of stairs and two sets of elevators, that they didn't help with anything of the bags. We only noticed this as we had much better service in other hotels in Cusco.

I stayed at this hotel twice; in between I went to Macchu Pichu and left the baggage at the hotel. Location wise - it’s very central with a PeruRail office next door albeit the other ones are not too far. Reception is 24hr and there is a nice courtyard with a restaurant as well as a common area with a kitchen at the back. I stayed in the Teepee tent on both occasions; first time the rate was more affordable at around gbp40/night. In July, the night gets cold. But the tent does have additional blankets and a heater. This worked except on the last night as it seems it stopped in middle of the night. Without the heater, the room was quite cold. The common bathroom is at the back; the showers are ok and you get enough privacy. I noticed the hot water does take a while to come through. I left the baggage in the storage - no issues. Overall good but for same price bracket I would try somewhere else.

1⃣️There is hot water and tea in the lobby, you can make your own, and there is also an electronic fire-making device 2⃣️There is a kettle in the hotel room, 2 bottles of water, and free snacks, which is very warm 3⃣️The room has a hair dryer and a bathtub. Those who like it will like it very much, but I personally don’t like it because the bathtub and the direct shower are combined, and the hot water is not hot 4⃣️The breakfast is very rich 5⃣️The hotel is not far from the block, it is very quiet at night, and it is convenient to fall asleep 5⃣️The price is right, and the overall stay is very good

Let me start with the positives, stylish design, exactly like the pics advertised, from entering the hotel to the resting area to the balcony to the room, all very nice. But you need to be ready for the stairs if you not getting here by car, going out and coming back from the square, especially if you have luggage or backpack, everyone arriving here were out of breath. The bathroom has odor coming up from the pipe, which is normal for house this old, if you are okay with it. I was in room 201, sound proof does not exist, can hear car passing, dog barking, guests coming back from partying at night, tourists cheering & leaving hotel for trips at 3:30am, didn’t get much sleep. Most disappointing thing was hot water, I arrived in the afternoon climbing up the stairs, was hoping to have a quick shower before heading out for dinner, stood in the bathroom waited 5mins for hot water, was told be staff hot water was out they are trying to fix, came back after drinks, still no hot water, was very late so didn’t call staff, tried to have a shower before check out at 7am, hot water was still not available after another good 5mins standing in the shower… sigh

**Absolutely outstanding stay – 5 stars!** We recently spent a few nights in this hotel room and it exceeded every expectation. From the moment we walked in, the space felt fresh, immaculately clean, and thoughtfully designed. The bed was incredibly comfortable—plush mattress, high-quality linens, and pillows that made it hard to get up in the morning. The room itself was spacious, bright, and beautifully appointed, with modern furnishings and a stunning view that we couldn’t stop looking at. Everything worked perfectly: strong Wi-Fi, a quiet and efficient air-conditioning system, and a well-stocked minibar. The bathroom was spotless, with excellent water pressure, soft towels, and luxurious toiletries. Housekeeping was attentive yet unobtrusive, and the overall atmosphere felt peaceful and high-end. For the price, the value was exceptional. We left feeling completely relaxed and already planning our next visit. Highly recommend this room—and this hotel—to anyone looking for a truly comfortable and memorable stay.

I arrived in the hotel found that the bath tub doesn’t have stopper so asked them to provide stopper but was given a day later and there is no hand wash provided. No soap provided on my last day. Also the hotel staff asked me to pay additional $55.00 as they don’t seem to have record of my arrival to Peru and I have come illegally to Peru.. I have to argue about it and finally they found my arrival details. Breakfast is fantastic and cleanliness is good as well.. Apart from minor issues it is good..near to all amenities .

The hotel is located in downtown Cusco, a 10-minute walk from Plaza de Armas, with many restaurants and currency exchange offices nearby. The rooms are clean and tidy, but you can hear some traffic noise from the street-facing rooms.

Had two separate bookings with the hotel as I was going to Machu Picchu and staying overnight there. During my first day at this hotel in my first reservation, I was asked to pay for this second booking together. No receipt given but was assured that there will not be any misunderstanding. Was told to pack and leave my things at the reception and check out and re-check in. So not sure why I needed to pay for the second reservation upfront in my first booking (Maybe afraid that I would cancel it as I was really tempted to). As mentioned in my previous post, the amenities are severly lacking, cause of low water supply, the pipes and toilet filling up is very loud and the water flow from the tap is like the picture at night and it was trickling and dripping one of the early mornings when I had a tour. In short, i will not stay here again.