4-Star Hotels in Cusco

Very very recommended, the hotel has nine rooms, the room is clean and big. The service staff will take the initiative to help carry the luggage, and bring it to the room in person, and also take the initiative to provide medicine to relieve the high anti-reverse. Other needs are also on call.

The staff in this place are the most considerate, friendly, and helpful people I have ever came across in a hotel while travelling. The room had everything I needed and was clean and comfortable. I had a light meal when I first arrived and it was very good. The only issue (I was reluctant to bring it up to the staff because they were so nice) was the shower having warm water and not hot water.

The hotel is very well located, and the restaurant is unbeatable. I didn't give it a 5/5 because I went for my birthday and wasn't given any gifts, even though I specified them at check-in.

The photos don't do justice to the place! The hotel is fantastic--the location is close enough to the attractions but just outside of the main tourist area since it's up on the hillside, so it's the perfect combination of convenience and relaxation. The check-in process was so welcoming, we felt at home as soon as stepping into the hotel's courtyard. The views from the hotel were unbelievable; the breakfast was great; the rooms were very clean and has all the comforts you'd need. And don't miss the llamas in the backyard! The restaurant staff didn't seem very experienced but it was sufficient.

The room was huge and clean. We were quite happy with the service because we checked in at 11.30 pm. Breakfast was pretty good even if it was free!

Novotel Cusco is a hotel that blends historical charm with modern comfort, and is a popular international chain hotel in Cusco's Old Town. It's a highly recommended choice for travelers looking to experience the atmosphere of an ancient Inca city while also prioritizing quality accommodations and convenience. The hotel boasts a superb location in the heart of Cusco's historic city, within walking distance of major attractions such as Plaza de Armas, the Temple of the Sun (Qorikancha), and the San Blas district. Numerous restaurants, cafes, currency exchange shops, and travel agencies are nearby, making it convenient for trips to Rainbow Mountain, Sacred Valley, or Machu Picchu. The hotel's most distinctive feature is its historic architecture. Converted from a 16th-century colonial building, the hotel retains its traditional Spanish colonial style in the courtyard, with stone walls, arcades, and courtyards exuding historical charm. Stepping into the hotel feels like stepping back in time to Cusco centuries ago, perfectly blending into the surrounding ancient city atmosphere. The service was generally excellent. The front desk and concierge staff were friendly, spoke fluent English, and were helpful with high-altitude travel, transportation arrangements, and local tourist information. The check-in and check-out processes were efficient, reflecting the mature service standards of an international chain hotel. The breakfast was satisfactory. The restaurant offered a wide selection of Western and local specialties, including fresh fruit, bread, hot dishes, coffee, and Peruvian ingredients. Considering Cusco's high altitude, the breakfast was varied and provided a good energy boost, preparing guests for a day of travel. The guest rooms were modern and comfortable, with good quality bedding and overall cleanliness. While some rooms retained historical architectural structures, resulting in slight variations in room layout, they were generally well-maintained. It's worth noting that Cusco experiences significant temperature differences between day and night, and some rooms may not be very warm in winter. Additional heating can be requested from the hotel in case of low temperatures. Overall, Novotel Cusco's greatest strengths lie in its excellent location, rich historical atmosphere, and reliable international brand service. It allows guests to experience the cultural charm of Cusco's old town while providing modern comforts, making it a highly recommended choice for exploring Cusco and the surrounding area.

Cusco stayed at this hotel for three nights. Easy to travel, good service

Originally speaking, the pick-up service has become a paid service of 50 soles. If you refuse decisively, you will be able to call a taxi for 30 soles at the airport. Breakfast is also traditional western style.

The hotel does not have an elevator. Trip.com pay attention to communicating with the hotel. The windows of the back room type on the third floor of the old middle are very poorly lit by default. The window written in the selection room does not match the balcony bed stool and the area. After serious argue with the front desk, it was restored to the main room on the second floor.

Peru's domestic hotel chain, the hardware is older, very general, the location is very good, close to St. Martin's Square, management standards, room service staff did not collect tips, breakfast is generally but the yogurt is very good. The surrounding night was very noisy, and it was cheap and cheap for the hotel to book a car to the airport.