2-Star Hotels in Amsterdam

This is honestly the best hotel I’ve ever stayed in. Everything was perfect — the cleanliness, the decoration, and the overall atmosphere. What made this place truly special is the staff. Every single person I met was incredibly kind, welcoming and genuinely warm. You can really feel that they care, and it makes all the difference. The luggage storage service before check-in and after check-out is very convenient and included, which is a big plus. They even offer free coffee, snacks, drinks and more, which is amazing. And the breakfast is incredibly good and very varied — honestly one of the best I’ve had. I would definitely come back if I return to Amsterdam. I can’t thank them enough. And also the staff speak multiple languages, which makes communication very easy. If you’re still hesitating, just go for it! This place deserves 10 stars, not 5.

The location is about a 10–15 minute walk from Amsterdam Central Station. The check-in desk is located deep inside a bar, which makes it a bit difficult to find. There is no elevator, so guests with heavy luggage should be careful, as carrying bags up the stairs can be inconvenient and unsafe

I am writing to formally express my deep dissatisfaction with the service experienced during my recent stay at the Amsterdam Downtown Hotel from 28th May 2026 till 2nd June 2026 I travelled with my family for a 5-night stay, expecting a comfortable and pleasant experience, which unfortunately was not the case. During our stay, we were left without hot water for 2 full nights. This meant my family and I were completely unable to shower or maintain basic personal hygiene. Traveling with family makes this lack of basic services even more stressful and unacceptable for a hotel of your category. Despite raising this issue with your front desk, the problem persisted, significantly impacting our comfort and our overall vacation experience in Amsterdam. After writting 3 emails to them getting no response finally the recepcionist wrote me an email with the following excuse: “”We would like to clarify that this was not a complete absence of hot water during the first two nights, but rather a technical issue where the hot water was only temporarily and intermittently unavailable.”” And its NOT TRUE AT ALL. We stayed with NOT ACCESS to hot wáter during the first 2 days at all and NO techician came to sort it out at all and NO intermittently unavailable. I have requested with my 4th email a partial refund or appropriate compensation for the nights we were left without basic running hot wáter and the hotel managment doest wants to reply me at all about this. Very uypset !!

The hotel is perfectly located in the heart of Amsterdam, just a few meters from Central Station. You'll find plenty of restaurants, cafes, and bars nearby. I really enjoyed the canal view, and the room was clean. It's a great option, I'd definitely stay again!

A small hotel centrally located and very easy to get to. The staff are polite, friendly, and very helpful. The room was clean, a bit small but had everything I needed. It was perhaps a little cold. A really nice touch is that there's a hotel cat!

The staff was lovely, the location was ok about 30 mins walk to Amsterdam Central but the tram goes there and is cheap only 10 euros in 24 hrs. Tv was not working but I didn't watch TV So it didn't bother me, The room is clean but basic it had a shower and toilet which was clean. I didn't use room service. Generally we had a good experience the hairdryer was not very hot so took a long time todry.

There were some inconveniences, like the electricity not working at times and the shower door being incomplete, causing water to spill out. I was told there would be a hairdryer in the room, but there wasn't one. On the positive side, the staff were kind and helpful.

The location is spectacular, and the room itself was fine. The downsides: As I'd seen in other comments, the stairs are very steep. The room they gave me didn't have a double bed; it was two small beds pushed together, which was a bit uncomfortable for a couple. Also, the noise from outside is very loud. I was able to sleep, but if you're someone who struggles to fall asleep, I wouldn't recommend it because you can hear everything, and there are kids screaming outside at all hours of the night. The hotel reception was good.

The location is good, quite close to Amsterdam station and the city center. To enter the hotel, you have to go to the reception of the hotel next door and have them open the door for you, which is a bit of a hassle, but the location is good and the room is just up the stairs, so overall it is convenient. The toilet and shower are shared outside the room, but there is a sink in the room.

The hotel is a stone's throw from the Royal Palace. We had 3 check-in bags, and getting them up to the first floor of the hotel was not easy. The stairs are very steep (like many in the city). They clean the rooms whenever they feel like it. At least the sheets and towels were clean. They are supposed to change them every 2 days, but it's not guaranteed.