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Posted on Feb 13, 2025
Christinaxu
This boutique hotel looks cute for its design, but their business practices are dishonest! I felt uncomfortable with how they treated customers. First, the room I received was not what I had paid for based on the pictures in the app. During my one-night stay, they claimed the hotel was fully booked and offered me a “special arrangement” in a secret annex. I was taken aback and suspected it was staff accommodations since I accessed my room through a different door that had a sign.
When I inquired further, the hostess told me I received an “upgrade” to a canal view room because they were full. However, this room was tiny and the heating didn’t work at all. That night was freezing, and when I asked if the AC could help regulate the temperature, I learned it was only functional in summer. They didn’t have any portable heaters available either. I was shocked that the heating system was inadequate, especially in Amsterdam during the snow.
The hostess later offered to switch me to another “staff” room, which I switched later, but it was still cold, and I had to sleep in my down jacket. If your hotel is fully booked, don’t allow overbooking on platforms and provide customers with staff accommodations; that’s not acceptable business practice!!!
While the hostess was polite and they did give me a bag of snacks upon checkout, the fundamental purpose of staying in a hotel is to have a comfortable experience, which this stay did not provide. I would not recommend this place to anyone. Additionally, the hotel is overpriced, charging a premium for a small room that simply isn’t worth it. Think twice before booking here.
They should refund half of the money I paid for my night for such a dishonest practice!
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Price per night fromS$ 266
Posted on May 29, 2026
Guest UserWe found this after much research and felt like we’d stumbled on a beauty and boy were we not let down. This hotel was fantastic in every way. The building, design and decor was beyond quirky, the staff could not do enough for you and the room was perfect. The staff were so welcoming and the facilities were top notch and very clean. The bar and restaurant were reasonably priced and the baggage lockers were a great facility on our last day. Location-wise it was out of the hustle and bustle with a really nice short walk across from the free ferry behind the station, and felt very safe for a young family of 5. We stayed in a room with 5 bunk beds which were so comfortable. The room had a short and toilet and a small sink in the room. The air con was perfect in the 30+ degree May heat. There is a supermarket just around the corner for those essentials. We’d absolutely recommend and would certainly return again in the future.
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Price per night fromS$ 40
Posted on Apr 3, 2026
Ken5335
Hotel was very far from the ferry terminal. This was known when I booked the hotel so no fault of the hotel just that if you are booking here, it will take you 15-20 mins to get to the ferry terminal to take F2 ferry to Amsterdam Centraal. Otherwise take a bus to the metro stop in 10 mins would be faster for exploring the city. Breakfast was basic but included free so nothing to complain about. Room was generally clean. Only small issue that it can get really busy during peak season and lifts take 2-3 mins to arrive. Breakfast if you eat too late spills out of the main dining area. Very crowded. Best to eat breakfast before 8am. Many nice food places and supermarket near hotel.
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Price per night fromS$ 146
Posted on May 4, 2026
KKSMART
The location is fantastic, just a 5-minute walk from Amsterdam Centraal Station, making it super easy to find. The only downside is that check-in is on the second floor, and there's no elevator, which is really inconvenient if you're traveling with large luggage.
However, stepping out of the hotel puts you right in the middle of shopping and dining options, which is incredibly convenient for tourists.
Aside from the lack of an elevator, the hotel rooms are spacious and comfortable. If you don't have big bags, this is a great place to stay.
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Price per night fromS$ 133
Posted on Jun 6, 2026
姜Emily
The hotel was generally clean, and the staff were friendly and welcoming throughout my stay. However, the room looked more spacious in the photos than it actually was, so there was a slight mismatch between the online images and reality. The room felt a bit small, especially if you’re traveling with luggage. Overall, it was a decent stay thanks to the cleanliness and helpful service, but I think the photos could better reflect the actual room size.
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Price per night fromS$ 71
Posted on Jan 30, 2026
Guest UserThe front desk staff are incredibly friendly. I also recommend it because the location is great!
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Price per night fromS$ 140
Posted on Aug 16, 2026|Bed In 6-Bed Dormitory Room
Anonymous User
The location is near a suburban park, and I felt it was quite safe. You'll need to bring your own shampoo and other toiletries as they aren't provided. All the other people in my dorm room were male, and I was the only female. I was on the top bunk, and it required some effort to climb up with my luggage.
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Price per night fromS$ 30
Posted on Feb 5, 2025
Vj Sud
The Hotel Library has an unbeatable location and room size!
Spacious big bed, enough walking space in the room and nice bath/toilet size too.
Location wise it is on the very main road - walking distance of 8-9 minutes from Centraal Station and opposite to the floating Chinese restaurant.
The views of the road from our room were really amazing too. Its heater quickly heats up the room.
TV is okay size and has few English channels - who doesn’t like to watch a TV in the hotel room before going to bed!
Their room service is good - they make the bed and give fresh towels.
There are few things that kind of take away one or two stars:
- the elevator, though we are happy that they have one, but the one installed is very slow and you have to keep the buttons pressed and if you take the fingers off it stops midway
- we asked for top floor since the views are always nicer from a height and they gave us the 3rd floor (top most) however, the hotel must clarify that after 2nd floor there is no elevator to the 3rd floor and to top it up, the stairs to the 3rd floor are so steep they reminded me of exercise called spiderman mountain climbers!
- their room service team however do not clean the area around the kettle. We had sugar dropped and used cups kept and they wouldn’t clean on daily basis saying the cups are to be cleaned by the guests - this was shocking! I expect this to be part of cleaning duty irrespective whether i stay one night or four!
- TV channels - out of the few that they have most of them wouldn’t air any content and just names of the channel which is quite irritating when you are given only two-thee channels to flip through.
Overall i rate it a 3.5 / 5 for the staff at the reception were really polite - all of them!
Happy to recommend this!
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Price per night fromS$ 119
Posted on Jun 9, 2026|Budget Twin Studio With Private External Bathroom
กินเที่ยวคนเดียวเป็นส่วนใหญ่This hotel is a convenient option for those who want to stay near Amsterdam but don't want to pay city prices. Getting there is very easy; it's just one Sprinter train stop outside the city center, and then an easy walk from the station to the hotel.
The area around the hotel has plenty of amenities, with both a Spar and Jumbo supermarket nearby, making it very convenient to buy food, drinks, or essential items.
However, one issue slightly dampened the overall experience: a scarf went missing in the hotel lobby and was not recovered, even after inquiring with the hotel. Therefore, I recommend keeping a close eye on your personal belongings in common areas.
Overall, it's a hotel with convenient transport links, a good location, and plenty of shops nearby, but it's advisable to be more careful with your personal items and belongings.
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Price per night fromS$ 39
Posted on Apr 3, 2026
Guest User
Great location - short walk to the Muiderpoort station and a 5 mins train ride into Amsterdam Centraal! For the price, the accomodation was very reasonable and had everything you need for a comfortable stay. House keeping comes by everyday so you always have a clean room and towels. A fridge in the room is also very handy. Staff are there 24/7 and very helpful.
The walls are thin, so if you have noisy neighbours you can hear everything, so it could be annoying!
Overall, great stay in Amsterdam!
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Price per night fromS$ 72