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Posted on Jan 2, 2026
Callum T
An overall enjoyable stay at the Ritz-Carlton Amman, but there’s certainly room for improvement.
Pros:
- Rooms are enormous, and incredibly comfortable, with a good modern TV that allows streaming from your phone and a lovely rain shower. This really is the major highlight.
- Legend’s bar is very fun. Cocktails may be a bit lacklustre, but the massive screens, live music, and golf and racing simulators more than make it a great bar.
- The Lebanese restaurant was delicious, and definitely a great choice for dinner.
- Breakfast when available is very solid but not amazing (see the cons for more info).
- Hotel location is far from downtown, but next to all the other major hotels with good access to restaurants.
- Staff are courteous and helpful for the most part.
Cons:
- The breakfast restaurant is far too small for the size of the hotel. I had breakfast paid for, but missed it twice due to the restaurant being full. This really needs to be amended because the hotel itself was not even full. If you cannot attend the capacity of your hotel, this is a deep issue. Breakfast was solid, but still it was small compared to other 5 star establishments.
- New Year’s Eve was due to be the highlight of our stay, but we were left massively underwhelmed. We booked a table at Roberto’s, but despite being seated by 22:20, it took until 23:00 to get our appetisers, and we had not even had our main courses by the time the New Year came. This is unacceptable.
- A small but necessary point, in general the cleaning was fine, but one day we returned to the hotel at 16:40 to find we still had not had our room made up. We had to request this. I expect far more from a 5 star establishment, and the fact that I’m not sure we would have received a cleaning without our request is concerning.
Overall, I’m happy with my stay. I still think the Ritz-Carlton Amman is probably the best hotel choice in Amman, but it leaves a lot to be desired. My review and rating reflects how I feel based on competing hotels in the area.
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Price per night fromCAD 584
Posted on May 13, 2025
Guest UserOur stay at this hotel was beyond fantastic! The staff were warm and welcoming throughout, with special thanks to **Oulaia** for her exceptional service. She not only arranged an early check-in for us but also generously upgraded our room type and ensured our three rooms were on the same floor, making it incredibly convenient for our group.
The hotel boasts a prime location—within walking distance to numerous restaurants and supermarkets, perfect for dining and daily needs. The rooms are modern and well-equipped, featuring smart lighting and automated curtains for a touch of luxury. The breakfast spread was diverse and delicious, offering great value for money. This hotel is an ideal choice for both short business trips and leisure stays.
Highly recommended, and we’ll definitely be back!
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Price per night fromCAD 189
Posted on Apr 18, 2026|Standard Room
Guest UserA pleasant stay, felt just like home. I'd like to thank the receptionist, Adeeb, for his excellent attitude and service. (No offense to the other staff whose names I don't recall.) A great feature is that the hotel is located inside the Galleria Mall, which has most major brands, plus arcades and activities for kids under 4. I highly recommend it! 🌹
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Price per night fromCAD 151
Posted on Nov 4, 2025
Guest User
was very pleased with my experience. The hospitality was outstanding, and we thoroughly enjoyed the spa, restaurants, and various facilities offered by the hotel. I would rate it not just as a five-star experience, but closer to seven stars.
I would like to extend a special thanks to Ward and Dina, who were incredibly helpful throughout our stay. They assisted us with our inquiries and played a significant role in arranging our visits to key attractions in Jordan, including Petra, Wadi Rum, Madaba, and the city of Amman. Their efforts ensured that we had a smooth and enjoyable experience.
My daughter also had a wonderful time and made cherished memories during our stay.
Thank you once again for your hospitality. I look forward to the possibility of returning in the future.
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Price per night fromCAD 178
Posted on Apr 7, 2026
Khal8d
The service and location were truly exceptional.
The breakfast offered a wide variety of delicious options. Our room was clean and comfortable, with the minor exception of a broken desk chair.
The heating in the floor was not operational, so we were provided with an electrical heater, which was a little noisy.
Overall, our experience was positive, though I had anticipated a slightly more refined accommodation experience from a five-star hotel.
I understand that it is not peak season, and despite this, I would still recommend it.
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Price per night fromCAD 156
Posted on Feb 3, 2025|King Room
Guest User
Mr Mamdouh and Mr odai was very helpful and supportive. Literally when I go back to this hotel if because of those 2 persons.
Also all the stuff was nice.
Hotel was super calm and clean. Food is delicious.
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Price per night fromCAD 150
Posted on Aug 12, 2023
Julia rebagliato
The hotel was great, the rooms were very large and clean, the bed was most comfortable. The pool service could not be better, and the hotel food was great, the terrace bar was phenomenal, 100% recommended. I would go back with my eyes closed. On weekends they have pool parties during the day, both for children and adults, with a DJ included. And with a lot of security, so you feel at home.
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Price per night fromCAD 195
Posted on Sep 5, 2025|Premium King Room Non Smoking
Abed.haniyah
My stay at the Sheraton Amman was fantastic! The staff were incredibly welcoming and attentive, and the room was spacious, clean, and comfortable with stunning city views. The breakfast buffet was delicious, and the location was perfect for exploring Amman. Highly recommend for both business and leisure travelers—I can't wait to return!
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Price per night fromCAD 228
Posted on Jan 24, 2026
Guest User
The hotel itself is outdated and needs renovations. It's not that bad for a short stay. The only thing that really bothered me is the music sounds that kep pumping till morning from the next building club (disco). It was so bad that I had to call reception around 3:30AM. The reception manager was very apologetic and tried to help as much as he could, but it's not in his hand. He offered me a different room but it was already nearly 4AM and there was no point to move all my stuff to another room that will also be the same or slightly better.
Other than the noise it was not bad, but definitely not worth the price. In my long experience of rating hotels and apartments, I'd give this place a 5/10. I don't thing I'll book there again unless the noise issue is fixed.
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Price per night fromCAD 65
Posted on May 15, 2025|Classic King Room
MR101Great stay with excellent service I recently stayed at the Mövenpick Hotel Amman and was thoroughly impressed with the level of service and overall experience. From the moment I arrived, the staff were welcoming, attentive and always ready to help with a smile. The reception team were efficient at both check-in and check-out, making the whole process smooth and hassle-free.
The room was well-appointed, clean and comfortable, offering a great blend of modern amenities and a relaxing ambience. I particularly appreciated the quality of the bedding, which ensured a restful night's sleep. The housekeeping team did an exceptional job of maintaining the room throughout my stay.
Dining at the hotel was also a pleasant experience. The breakfast buffet offered a wide selection of international and local dishes, all freshly prepared and beautifully presented. The restaurant staff were courteous and attentive, making the dining experience even more enjoyable.
The hotel's location is another strong point - convenient for both business and leisure travellers. In addition, the facilities, including the fitness centre and swimming pool, were well maintained and added to the overall positive experience.
Overall, the Mövenpick Hotel Amman is an excellent choice for anyone visiting the city. With its exceptional service, comfortable accommodation and convenient location, it certainly lives up to the Mövenpick standard. I would be happy to stay here again and recommend it to others.
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Price per night fromCAD 171