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Posted on Jan 2, 2026|Deluxe King Room With City View
Callum TAn overall enjoyable stay at the Ritz-Carlton Amman, but there’s certainly room for improvement.
Pros:
- Rooms are enormous, and incredibly comfortable, with a good modern TV that allows streaming from your phone and a lovely rain shower. This really is the major highlight.
- Legend’s bar is very fun. Cocktails may be a bit lacklustre, but the massive screens, live music, and golf and racing simulators more than make it a great bar.
- The Lebanese restaurant was delicious, and definitely a great choice for dinner.
- Breakfast when available is very solid but not amazing (see the cons for more info).
- Hotel location is far from downtown, but next to all the other major hotels with good access to restaurants.
- Staff are courteous and helpful for the most part.
Cons:
- The breakfast restaurant is far too small for the size of the hotel. I had breakfast paid for, but missed it twice due to the restaurant being full. This really needs to be amended because the hotel itself was not even full. If you cannot attend the capacity of your hotel, this is a deep issue. Breakfast was solid, but still it was small compared to other 5 star establishments.
- New Year’s Eve was due to be the highlight of our stay, but we were left massively underwhelmed. We booked a table at Roberto’s, but despite being seated by 22:20, it took until 23:00 to get our appetisers, and we had not even had our main courses by the time the New Year came. This is unacceptable.
- A small but necessary point, in general the cleaning was fine, but one day we returned to the hotel at 16:40 to find we still had not had our room made up. We had to request this. I expect far more from a 5 star establishment, and the fact that I’m not sure we would have received a cleaning without our request is concerning.
Overall, I’m happy with my stay. I still think the Ritz-Carlton Amman is probably the best hotel choice in Amman, but it leaves a lot to be desired. My review and rating reflects how I feel based on competing hotels in the area.
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Price per night fromDKK 2,406
Posted on Aug 5, 2026|Deluxe Room, Guest Room, 1 King
Guest UserTrip.com helped me get an upgrade and contacted the hotel next door for me. I also tried talking to them, but it was no use.
The kids next door slammed their door an average of twice a minute starting in the morning. The sound was incredibly loud, making it impossible to work. Plus, the hotel only has a coffee table, not a proper desk in the lobby. My heart was pounding from the noise.
If you're staying here, be sure to request that no large families or children be placed nearby, especially directly opposite your room. The soundproofing of the doors is paper-thin.
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Price per night fromDKK 927
Posted on Sep 5, 2025|Classic King Room
World Solo TravelerThe hotel is amazing , very clean everywhere , I disliked that they don’t have reserved areas for smokers everybody smokes anywhere they feel is a good spot for it , not thinking in people that we don’t smoke including little kids , it will be nice if they enforce smokers to smoke on designated areas and not inside restaurants and bars , I ate at 5 de mayo restaurant ( as a good Mexican lol ) not well convenced that I was going to find good Mexican food , I was wrong I gave my congratulations to the stuff and chef the food was amazing and so the drinks , I drank a Paloma a typical Mexican drink base with tequila , squirt ,grapefruit juice , lime juice over salty ring glass , Tequila used on my drinks was Don Julio , All stuff from valet parking to receptionists and in general were super friendly I definably recommend this hotel if you are visiting Amman Jordan or
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Price per night fromDKK 891
Posted on Sep 9, 2026|Standard Room
SAHER GHWISHWe really enjoyed our stay! The staff were incredibly nice and went out of their way to ensure everything went smoothly. They were especially thoughtful and helpful when they saw I had a cast on my leg, assisting us with maximum effort. We had a wonderful time!
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Price per night fromDKK 721
Posted on Apr 7, 2026|Standard King Room Top Floor
Khal8dThe service and location were truly exceptional.
The breakfast offered a wide variety of delicious options. Our room was clean and comfortable, with the minor exception of a broken desk chair.
The heating in the floor was not operational, so we were provided with an electrical heater, which was a little noisy.
Overall, our experience was positive, though I had anticipated a slightly more refined accommodation experience from a five-star hotel.
I understand that it is not peak season, and despite this, I would still recommend it.
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Price per night fromDKK 740
Posted on Jul 1, 2026|King Room
Anonymous UserI expected the hotel to be better than what I experienced as a 5 stars hotel .
Unfortunately, there was no hot water in the shower. Although there was hot water in the bathtub, the shower hose was damaged and would not stay in place, as shown in the photo.
I explained the issue to the receptionist, but no solution was offered during my stay. The only response I received was, “We’re sorry for what happened, and we hope to see you again next time.”
Unfortunately, this was a disappointing experience, and I hope these issues are addressed to improve the stay for future guests.
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Price per night fromDKK 886
Posted on Aug 12, 2023
Julia rebagliato
The hotel was great, the rooms were very large and clean, the bed was most comfortable. The pool service could not be better, and the hotel food was great, the terrace bar was phenomenal, 100% recommended. I would go back with my eyes closed. On weekends they have pool parties during the day, both for children and adults, with a DJ included. And with a lot of security, so you feel at home.
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Price per night fromDKK 941
Posted on Sep 5, 2025|Premium King Room Non Smoking
Abed.haniyah
My stay at the Sheraton Amman was fantastic! The staff were incredibly welcoming and attentive, and the room was spacious, clean, and comfortable with stunning city views. The breakfast buffet was delicious, and the location was perfect for exploring Amman. Highly recommend for both business and leisure travelers—I can't wait to return!
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Price per night fromDKK 1,096
Posted on Nov 27, 2025|Classic Twin Room
Anonymous UserThe location is a bit out of the way, but the hygiene is excellent. Breakfast is a simple Middle Eastern style meal. Room service is standard, bottled water is available on demand. The front desk staff are welcoming and always help arrange taxis to the airport and Petra.
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Price per night fromDKK 780
Posted on Mar 11, 2026
Koniukhova8
Comfortable hotel, clean good room .European breakfast type , also there is something from the local kitchen,chef will make you omlet according to your preferences .good staff . Everything was nice . The location didn 't matter much as only two days were in the hotel , before flying home.
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Price per night fromDKK 443