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Posted on Nov 27, 2020
YUAN
The service is simply not too disgusting! I went to check in, and I had to charge a deposit of $100. I didnât pay much attention. When I swiped the card, I found that they had swiped nearly $500. I asked if my room had been prepaid. Will retreat tomorrow! It doesn't matter so much, I just said very harshly, isn't this your problem? She said, yes yes, I'll give you a drink coupon! It's really funny. I don't want to say, she probably fooled it. Then there is no drinking water in the room. When I checked in, I didn't tell us to take the pot to the elevator. We thought that there was no water, so we took the drink voucher and went to the bar below to get a drink, but when we heard that you wanted to use the drink voucher, we said we were closed. We said that there was no water in the room, so we told us to fetch water by ourselves! Whatâs even more irritating is the breakfast, we ordered breakfast included, because it is a single breakfast, so a person can only order one drink and one breakfast! I added a few hundred yuan more, just two stuttering! If you want something else, you have to add money! An internet celebrity hotel is an internet celebrity hotel, and it's useless except to take photos of them! Really believe in evil and live here! The breakfast buffet at W is delicious!
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Price per night fromJPY 49,739
Posted on Mar 16, 2026
Anonymous User
The hotel's location is excellent, right opposite the botanical gardens, and just three streets away from the city center. However, the room decor is quite old-fashioned. The hot and cold water taps are separate, making it very tricky to adjust the water temperature in the shower. The toilet flush is on the wall behind you, so you have to reach back after standing up to press it. Dining at the restaurant was a nightmare. After placing our order, they said they needed to change the gas and it would take 20 minutes. About 10 minutes later, a strong smell of gas filled the air... They offered to deliver the food to our room but couldn't guarantee when it would arrive today.
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Price per night fromJPY 22,161
Posted on Mar 13, 2026
Guest User
My Worst Experience at a W Hotel to Date
I have stayed at various W properties, but my recent one-night stay at W Brisbane was easily my most disappointing experience with the brand. For a hotel that prides itself on design and luxury, the functional execution of the room was severely lacking.
There were several significant issues that made for a very uncomfortable night:
Poor Room Design: The air conditioning is positioned in a way that it blew directly onto my face all night. It was impossible to deflect, and I had to sleep on the other end of the bed. Then I had another issue below.
Disruptive Noise: The in-room refrigerator was close the the bed and making distracting noises throughout the night that made it difficult to sleep.
Between the mechanical noise and the poorly placed AC, I barely got any rest.
Maintenance & Cleanliness: after I woke up in the morning, I was shocked to find a visible hole in the bed sheets. This is not the level of quality control one expects from a five-star establishment. And the bath tub has visible torn and wears. Also the motel level toothbrush.
Service: there was no staff at the door helped me and my 70 yo mom with our luggages. I hvae to acknowledge that we arrived quite late but I did expect quality service from a lux hotel. And also no free upgrade offered like my stays with other W.
Honestly, I am just glad my stay was only for one night. I expected much better from the W brand and won't be rushing back to this particular location.
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Price per night fromJPY 39,048
Posted on Jan 5, 2026
MsDee Dee
The room was great, clean, service excellent, they let is check in early (2 hours) and check out late (1 hour) at no extra cost. Love the layout of the room, very well thought out and balcony view was amazing.
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Price per night fromJPY 22,280
Posted on Jul 12, 2026
Guest UserBefore arriving at the apartment, the apartment has sent an email asking you whether it is Office hour or Non Office hour? You know how you can lock the key parking, and the second morning to make up the documents are also very fast. Thank you, the staff sister, for taking care of it, because I speak Chinese and I am kind! I will stay in this park again if I have the opportunity. Worry
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Price per night fromJPY 55,604
Posted on Aug 22, 2024
Guest User
Fantastic location in the city. The room was enormous and really comfortable. Very close to Central Station which was useful for us. We would definitely stay here again when we have a stopover in Brisbane.
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Price per night fromJPY 24,384
Posted on Jun 20, 2026
Kiwi_NomadThe evolution apartments are located close to the city and have modern kitchen and bathroom facilities. The bedrooms have floor to ceiling windows and apartments have a balcony. There is a pool on site at a gym and on-site parking for $40 rm 152
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Price per night fromJPY 20,316
Posted on Oct 10, 2024
Guest User
Fantastic location close to Southbank's entertainment district and things to do. Place was clean and tidy, although a little tired in appearance. Happily stay here again.
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Price per night fromJPY 17,715
Posted on Aug 9, 2026|One-Bedroom Apartment with Balcony and River View
KimTOOK
Because I stayed on a very high floor, I had a fantastic night view. The bathroom was very clean, and there were many TV channels to watch. If I have the chance, I'll definitely book again.
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Price per night fromJPY 19,583