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Posted on Jun 22, 2026
Guest UserThe hotel facilities are excellent, and the pool and gym are well-maintained. The breakfast selection is rich, and the ingredients are fresh. Both check-in and check-out processes were efficient and smooth. The overall environment is quiet and comfortable, making it perfect for both business trips and leisure travel.
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Price per night fromNZD 346
Posted on Jul 7, 2026|Story Bridge View King Room
VVVVvvvvvvmThe Story Bridge is visible from the window, and the view is absolutely beautiful. Although a part of the Story Bridge view is obstructed, it's still worth choosing. The breakfast selection is rich and the taste is excellent.
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Price per night fromNZD 335
Posted on Jun 11, 2026
Guest UserThis hotel was pretty good, considering the general standard of cleanliness I experienced in Australian hotels during my four-city business trip. It's centrally located and the price was decent. The front desk staff were very helpful and patient, which was a big plus! Everything else was great too!
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Price per night fromNZD 194
Posted on Mar 13, 2026
Guest User
My Worst Experience at a W Hotel to Date
I have stayed at various W properties, but my recent one-night stay at W Brisbane was easily my most disappointing experience with the brand. For a hotel that prides itself on design and luxury, the functional execution of the room was severely lacking.
There were several significant issues that made for a very uncomfortable night:
Poor Room Design: The air conditioning is positioned in a way that it blew directly onto my face all night. It was impossible to deflect, and I had to sleep on the other end of the bed. Then I had another issue below.
Disruptive Noise: The in-room refrigerator was close the the bed and making distracting noises throughout the night that made it difficult to sleep.
Between the mechanical noise and the poorly placed AC, I barely got any rest.
Maintenance & Cleanliness: after I woke up in the morning, I was shocked to find a visible hole in the bed sheets. This is not the level of quality control one expects from a five-star establishment. And the bath tub has visible torn and wears. Also the motel level toothbrush.
Service: there was no staff at the door helped me and my 70 yo mom with our luggages. I hvae to acknowledge that we arrived quite late but I did expect quality service from a lux hotel. And also no free upgrade offered like my stays with other W.
Honestly, I am just glad my stay was only for one night. I expected much better from the W brand and won't be rushing back to this particular location.
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Price per night fromNZD 436
Posted on Jun 14, 2026|8 Bed Mixed Community Dorm
mokepanThis hostel has a great location, but I had a truly disappointing experience. What happened was that groceries I had bought were thrown away. They usually store items in the fridge on the first floor before discarding them, but when I asked at the reception, the staff member acted annoyed, saying they didn't know anything, and didn't apologize at all for throwing away my food without permission. Additionally, there's no freezer, so if you're planning to stay here next time, it might be good to keep in mind that you can't store frozen food, your groceries might be thrown away without your permission, and you might not receive an apology.
Furthermore, the toilets at this hostel were clearly not cleaned and smelled terrible from the start. I also had an experience where the curtain on my own bed was opened without my permission, which was not a good experience. If you're paying the same amount to stay in the city, you might be more satisfied elsewhere. Of course, not everyone will have the same experience; there are friendly and polite reception staff members. However, my experience is also a fact.
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Price per night fromNZD 54
Posted on Jun 21, 2026|Accessible Superior Queen Room
Anonymous UserWhile the Mercure Brisbane King George Square serves as a perfectly fine and functional base, it didn't quite hit the 'excellent' mark I was expecting. The hotel's central CBD location is a massive highlight, making it incredibly easy to walk to public transport, shopping, and dining. However, the property and rooms are starting to feel quite dated and tired, lacking the modern, premium touches that truly elevate a hotel stay. Ultimately, it is a clean and convenient place to rest your head, but it is best suited for travelers prioritizing location over a luxury experience.
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Price per night fromNZD 231
Posted on Jan 31, 2026
Guest User
This accommodation was in a spectacularly convenient location for a GIG that I was attending this week.
The Team on-site were incredibly helpful. I had a small issue when I got there with the fridge not working and it had tripped the breaker; the maintenance guy came and sorted it out and then replaced the mini fridge thing for me as well. All within 30 minutes. Amazing. He also offered tips to assist with making the most out of the aircon and the double-glazing which was also super helpful so I could get a good nights sleep afterward. The place was nice & clean and tidy with an exceptionally large sized bed.
It was surprisingly quiet being right beside an active pub as well. Unless I was in the hallway, I couldn't hear a thing. I could hear my neighbours though...!
Beautiful artwork through the building, and the hallways didn't smell awful either. They had cool little work nooks in the stairwells you could use if you wish and I think I saw some business suites on the 1st floor you could use for meetings.
Not so amazing parts: There was clearly mould in some areas in bathroom areas.. they oddly have glass doors on the toilets?? that's strange. No ventilation in the bathroom to prevent the mould too.
The air-conditioning was genuinely effective but it was clearly not well maintained as there was dust & mould forming around the vent and the roof section where the duct was, had starting bowing.
Booking process via Trip.com - not great. The information provided by the website indicated they'd hold the amount of the booking but we had to pay the amount AT the hotel plus a deposit fee for incidentals...(on top of the amount they already took). That was actually not the case... I didn't have to give them anything at all except ID and verify my general details. When I got there, the nice man at reception told me I was all good to go and no extra fees or holds were required.
All in all, a good stay. The place could use some extra love and attention to detail but for the price I paid? I'm not bothered.
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Price per night fromNZD 210
Posted on Jan 16, 2025
Konnor
Lady at the reception was very curteous and very hospitable. I would Have much appreciated that if it was my first time staying at the hotel , room was excellent
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Price per night fromNZD 263
Posted on May 26, 2026
Guest UserI booked on the day we arrived as I needed accommodation close to Northshore Eat Street. Saw reviews about access issues so I called before booking and was advised access info is sent at 2pm. We had no problems with online booking and receiving access code.
Room was good value for money with balcony, plenty of free parking and wifi.
Would definitely book again if I need accommodation close to airport.
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Price per night fromNZD 123
Posted on Apr 26, 2026|Double Room With Shared Bathroom
Pascale ABERTVery charming and unique house, with a very spacious room. The welcome was very friendly, and the check-in/check-out process was super easy with really nice staff. The hostel was ideally located for what we needed to do in Brisbane. The ability to park on-site was a real bonus.
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Price per night fromNZD 78