Sofitel Brisbane Central

The staff at Sofitel were very supportive, friendly, and helpful throughout my stay. However, I was disappointed with the cleanliness of the room. There was dust on the table, the floor mat was not properly cleaned, and the bathroom also required better cleaning. I requested housekeeping service, but the issues were not addressed. While the customer service was good, the housekeeping standards need improvement.

Overall the Sofitel is a good business hotel. Conveniently located to Brisbane CBD and have all the basic things available. The hotel overall was nice and clean but the decor is bit dated including the bathroom. The bed was a bit average and seems bit old with the mattress not very flat so sleeping was not so pleasant.

Best 5-star hotel in Brisbane. The staff are amazing, very hospitable and accomodating. Food is delicious.

Friendly staff and service. Excellent location. The lobby is polished and well decorated. However, the room is very old-fashioned and not very clean.

Stayed here for our anniversary and it was surprisingly pleasant and awesome. Staff were genuinely attentive and meet our needs, and room service was excellent throughout the stay. The hotel sits right above Central Station with direct internal access, super convenient with escalators linking straight to the street level. Room size was nice, bed comfy, though I do wish more lighting to make room a bit brighter. Still, the overall vibe felt premium without being stiff. Great base for exploring the city, and we felt well taken care of from check-in to check-out.

This is just about the most convenient hotel of your travelling to Brisbane. Just catch the air train to Brisbane Central Station, up a couple of escalators and you're in the Sofitel lobby. I've never experienced a more convenient Sofitel. 5 stars

Location was great, easy to get to and from Brisbane airport. The staff were helpful and approachable.

The hotel facilities are a little old, but overall they are very good. The staff are very friendly and the hotel is located in an excellent location, right in the city center. It is definitely worth recommending for those who love shopping.