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Posted on Sep 16, 2024
Guest User
Convenient to the station, Hemaibashi, Suehirocho. The room was clean and spacious and I was very satisfied. It was my first time staying at Toyoko Inn, but compared to other major business hotel chains, it was the best fit for me.
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Price per night fromSEK 423
Posted on May 19, 2024|Single Room Non Smoking
JürganI am sad I didn’t get to have the free breakfast. The hotel is a little old but other than that there’s nothing to complain about. Great location to stop by.
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Price per night fromSEK 512
Posted on Jul 22, 2026|Komorebi Japanese Western Style Room With Shower Booth
Calvin ThiaI had an enjoyable stay at Akan Yuku no Sato Tsuruga. The hotel offers a relaxing atmosphere and is a wonderful place to experience the beauty of Lake Akan.
The service was excellent throughout my stay. The staff were warm, attentive, and professional, always greeting guests with a smile and making every interaction pleasant. Their hospitality really enhanced the overall experience.
The onsen facilities were one of the highlights of the hotel. They are spacious, beautifully designed, and have a luxurious feel, offering a great variety of indoor and outdoor baths. The only minor drawback was that the top-floor outdoor bath did not appear to be as clean as the other baths. Overall, the onsen experience was still great.
The room was a little on the compact side, but it was clean, comfortable, and well maintained.
Overall, I had a great stay and Akan Yuku no Sato Tsuruga is a great choice in Lake Akan.
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Price per night fromSEK 2,460
Posted on Aug 28, 2026|Standard Double Room with Lake View
SuetWeiKeeThe front counter staff were able to communicate well in English, so the check‑in process felt smooth and pressure‑free. Their explanations were clear and helpful.
The buffet dinner was delicious with a good variety of seafood and grilled items. Our room faced Lake Akan, giving us a beautiful lakeside view throughout the stay.
The cruise terminal was right in front of the hotel — just a short walk to board the boat to the Marimo exhibition.
At night, the Akan Garden walk was a meaningful experience, letting us learn more about the local Akan culture in a calm, nature-filled setting.
✨ Overall: A comfortable stay with great service, good food, and perfect access to Lake Akan activities.
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Price per night fromSEK 1,262
Posted on Mar 7, 2026|Japanese Style 8 Tatami Room
Anonymous UserWe had a lovely stay at Hotel Gozensui in Lake Akan. The location is fantastic — the frozen lake and all the winter activities are just a short walk from the hotel. The staff were very helpful and welcoming, and even though English wasn’t widely spoken, they really tried their best to assist with anything we needed. Our room faced the lake and the view was beautiful, especially at night when we could watch the fireworks right from the room. A very memorable stay in Lake Akan.
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Price per night fromSEK 660
Posted on May 3, 2025
Pandaoliming
The hotel's location is excellent; it's a two-minute walk straight ahead after turning left from the JR station. There's a bus stop and a sightseeing bus pick-up point right outside the entrance. It's also just over a ten-minute walk to Nusamai Bridge. The hotel breakfast is delicious, and there are complimentary alcoholic beverages and soft drinks on the first floor in the evenings. They also offer free hot springs. The only downside is the questionable cleanliness, which needs improvement.
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Price per night fromSEK 347
Posted on Mar 11, 2026|Standard Double Room
ZandoudouMy stay this time was far from smooth. I booked a 17 sqm room, but upon arrival, the hotel said it wasn't available and offered a 13-15 sqm room instead, with no refund for the downgrade – absolutely unheard of! I've only ever known hotels to offer free upgrades when the booked room isn't available, never a downgrade without a refund. I arrived at 12 PM and, after being told my booked room was unavailable, I contacted Trip.com. I was met by 'Xiao Hong,' the most unhelpful customer service agent I've ever encountered. Despite calling multiple times over 5 hours, there was no feedback, and she repeatedly delayed responding, costing me dozens of yuan in call fees. Frustrated, I requested a new agent, and the issue was resolved by a supervisor in less than 15 minutes, finally demonstrating the level of service I expect from Trip.com. As a 16-year Trip.com Diamond member, I choose to book through them over other OTA platforms like ** (removed specific OTA name), even paying a bit more, precisely because of their customer service's ability to handle emergencies. This experience was truly disappointing, though I'm glad the customer service supervisor maintained the usual standard.
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Price per night fromSEK 370
Posted on Oct 13, 2026|Crystal Western-Style Room (Non-Smoking, View Not Specified)
Eddie SngLovely hotel right by the lakeside. We had a lakeside view and the morning view was spectacular. Breakfast was included and the spread was fantastic. However, due to the hotel catering to tour groups, breakfast timing was limited to later hours as the groups had their breakfast earlier.
Many eateries around the hotel and we found a nice local restaurant 5 minutes walk away. Restaurant Ajishin is a 5 minutes walk away serving local Ainu inspired food.
The walk around the hotel in the morning was great - clean air and calm lake. Parking is free and there are a few convenient stores within 5-8 minutes walk away.
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Price per night fromSEK 869
Posted on Jul 30, 2026|Single Room Non-smoking
NarudomHotel's location is very near to Kushiro station, easy to travel by trains or buses. 650 m walking distance from a big supermarket (Big House Asahimachi). Offers free washing machine service although the dryer is coin operated but normal rate at 100 yen per 30 minutes. Breakfast buffet is delicious. Free ochazuke from 22:00-24:00.
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Price per night fromSEK 278
Posted on Feb 28, 2026
Guest User
The hotel side is adequate but simple. The restaurant part should be avoided, food basic cheap and the worse of our two weeks in Hokkaido. Staff was unfriendly to say the least. There is a beer box at the entrance of the restaurant, but that is ”outside” . We thought we should take the beer before entering the restaurant, and that got the staff just about scream at us, because beer is sold inside! Breakfast is from 7 to 9 and while we were finishing our breakfast started at 8.30 waitress showed up saying we should be out by 9 as they closed! Very close to Akan crane center but the worse accomodation of hokkaido, to be avoided if you can. All other places we stayed people were most friendly!
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Price per night fromSEK 400