Hotels with Parking in Birmingham

The hotel is located in a convenient location beside the canal. Checking in was straight forward and reception staff helpful when changing from a double room to twin room. Clean room no complaints Felt cooked breakfast the next day a bit underpar - bacon slightly too hard and hash browns were soggy so disappointing.

Excellent location for Symphony Hall. Friendly check-in experience, although when we left there was no enquiry as to whether all had been well with our stay. Room had all we needed but unfortunately the bathroom was very chilly. Enjoyed the breakfast, especially the cooked to order omelettes. We have stayed here before and will do so again when visiting Symphony Hall.

I enjoyed, the views of the city, and the ability to see my car in the car park below, the room was clean, the wifi was easy to connect to, and the bed although, firm, was comfortable. Breakfast was good with a varied choice, I did have to swap out my chair at the table however as the one I had felt much too low for eating..

Where do I begin. The hotel itself is in a nice part of town surrounded by the Aston Uni. Hotel/Conference center shares its space with the Uni Law building, but in itself it’s actually quiet. The issues begin with the room itself. It’s a spacious, but there is no air conditioning… which is not great if you’re baking in this freak heatwave. The windows don’t open too far, and can’t be opened more than 2 inches “due to health and safety”. The cleanliness of the room was practically nonexistent, down to housekeeping flipping the sheets to hide a stain, shower gel marks on the shower from the previous guest wasn’t cleaned, a chocolate stain on a towel in the bathroom and lastly a crusty tissue covered with something I’d rather not touch, that was next to the spare pillows on the storage unit and the fact that our used spoons/cups in the room weren’t replaced with clean ones when housekeeping reset our room while we were out for the day. Dust in the room was also a serious problem, but again this could be due to the lack of good ventilation. These are a few issues which I wouldn’t consider to be common practice, since this is usually taken care of during daily housekeeping when staying more than one night, so I was disappointed with the lack of care taken. The front desk staff were friendly enough though.

The location was great, but unfortunately, the hotel room was not. There was no air conditioning, and the room was quite hot, especially during the summer. The front desk explained that the hotel uses a natural air-cooling system, but unfortunately, it did not help much. The toilet was also separated from the actual shower room by a different door, which was somewhat inconvenient. Lastly, one of the staff members in charge of the breakfast area (Male wearing a suit that checks the breakfast list) was rude and very unwelcoming to guests. This experience made us think twice about whether we would want to come back again. Overall, while the location was great, there are several areas where the hotel could improve, particularly the room temperature and the customer service.

Good location for visiting NEC, but far to go Birmingham city centre. Good for parking, take your discount code from reception. You have to pay for your parking at the beginning of your stay. Pay machine is in entrance hall. Heating/air conditioning on the wall in room was noisy. Breakfast was very basic. Room has iron and ironing board. Staff pleasant and helpful. Property overall and room was clean.

Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously. Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it. Very very very unsatisfied.

Spacious Rooms: The rooms are very large, offering plenty of space to unpack and relax. Great Kitchen Amenities: The room is equipped with fantastic amenities, specifically the dishwasher, hob, and microwave, which made the stay very convenient. Amazing Location: Perfectly situated with numerous restaurants, attractions, and public transport links right on the doorstep, plus plenty of convenience stores nearby. Exceptional Staff: The entire team was amazing, from the welcoming reception to the room service staff. Air Conditioning: Having proper AC was a huge bonus and a lifesaver during the hot days. Needs improvement Tiny Washroom: The bathroom is incredibly cramped. It is so small that you have to awkwardly shuffle around just to manage closing the door. Uncomfortable Bed Setup: Instead of an actual double bed, the hotel pushed two single beds together. This created a hollow, sinking gap in the middle of the mattresses, which was quite uncomfortable. Infrequent Housekeeping: We only received room cleaning once during our entire 11-day stay. Even considering it is an aparthotel, the lack of daily or more frequent room service was disappointing for a trip of that length. No In-Room Washing Machine: Despite having a kitchen setup, there was no washing machine inside the room, which would have been very helpful for a longer stay.

I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.

Very clean, bed somewhat un comfortable and not a real double, dated decor and bathroom. Great location next to New Street Station.