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Posted on Jun 2, 2025|Deluxe Twin Room
B_orsomethingI stayed in a top floor deluxe suit and absolutely loved my stay at the AC Hotel in Birmingham. The room was beautifully designed—stylish, modern, and super comfortable. The staff were incredibly helpful and accommodating from start to finish. The drinks were surprisingly great value, and the location overlooking the water made for a stunning view. I’ll definitely be back! My photo doesn't do it near enough justice
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Price per night from€ 85
Posted on Dec 2, 2025
8285SueH
Welcoming check in. Staff friendly and helpful. Room spotless, with everything we needed. Very comfy pillows! Good breakfast, especially the omelettes. A short walk to Symphony Hall, the reason for our stay. We have stayed here before and will do so again.
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Price per night from€ 74
Posted on May 29, 2026
cameronwfarrellyWhere do I begin. The hotel itself is in a nice part of town surrounded by the Aston Uni. Hotel/Conference center shares its space with the Uni Law building, but in itself it’s actually quiet.
The issues begin with the room itself. It’s a spacious, but there is no air conditioning… which is not great if you’re baking in this freak heatwave. The windows don’t open too far, and can’t be opened more than 2 inches “due to health and safety”.
The cleanliness of the room was practically nonexistent, down to housekeeping flipping the sheets to hide a stain, shower gel marks on the shower from the previous guest wasn’t cleaned, a chocolate stain on a towel in the bathroom and lastly a crusty tissue covered with something I’d rather not touch, that was next to the spare pillows on the storage unit and the fact that our used spoons/cups in the room weren’t replaced with clean ones when housekeeping reset our room while we were out for the day. Dust in the room was also a serious problem, but again this could be due to the lack of good ventilation. These are a few issues which I wouldn’t consider to be common practice, since this is usually taken care of during daily housekeeping when staying more than one night, so I was disappointed with the lack of care taken.
The front desk staff were friendly enough though.
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Price per night from€ 48
Posted on May 1, 2026|Premium Twin Room
Guest UserStayed at the Hampton by Hilton hotel whilst attending a show at the Symphony Hall, the location was perfect.
The hotel and room was spacious and clean, staff so helpful and friendly and the breakfast was plentiful and delicious. I would definitely stay here again.
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Price per night from€ 57
Posted on Dec 25, 2025|Twin Room
MingweinideyichangyuThe hotel's location isn't great. You have to go through a park, and it's quite out of the way, so it's best to take an Uber. However, the environment is decent, and it's a chain hotel, so it's pretty well-managed. The bed is quite comfortable, and the cleanliness is good.
The overall space is a bit small. Luggage storage is very insecure; it's just a pile in a storage room with no labels and no one watching over it. The air conditioning in the room blows directly onto your head, which is a bit uncomfortable, and there's no outlet next to the bed for charging. Overall, besides being clean and tidy, everything else is just so-so. I booked it to save some money, but now I think I should have just booked a place near New Street Station.
Birmingham, though, is a nice city. It's not too expensive, and there are plenty of places to explore.
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Price per night from€ 57
Posted on Jul 30, 2026|Standard Room
Guest UserThe location was great, but unfortunately, the hotel room was not. There was no air conditioning, and the room was quite hot, especially during the summer. The front desk explained that the hotel uses a natural air-cooling system, but unfortunately, it did not help much.
The toilet was also separated from the actual shower room by a different door, which was somewhat inconvenient.
Lastly, one of the staff members in charge of the breakfast area (Male wearing a suit that checks the breakfast list) was rude and very unwelcoming to guests. This experience made us think twice about whether we would want to come back again.
Overall, while the location was great, there are several areas where the hotel could improve, particularly the room temperature and the customer service.
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Price per night from€ 68
Posted on Oct 27, 2024
Sfrixel
Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
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Price per night from€ 63
Posted on Aug 3, 2026|One Bedroom Apartment For Four
Anonymous UserStrategic location in Birmingham city, walking distance to those shops, the stoves provided is more than enough for us if want to cook at late night, recommended place for short stay if you bring elderly
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Price per night from€ 67
Posted on May 28, 2026|Standard Double Room
Guest UserI stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.
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Price per night from€ 87
Posted on Mar 6, 2025|Single Room
Guest UserThe hotel is conveniently located nearby the new street station which is excellent. But the rooms is small and old, the bed sheets look grey (tho clean). The mattress is also old. It is okay to stay just 1 night (if you don’t have other choice and budget) but not more than that.
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Price per night from€ 41