New Hotels in Batam

"This hotel is really beautiful. All the staff, from reception to the bellboy, are excellent and friendly. It's a new hotel, close to Grand Batam Mall. The interior is definitely more on the modern side. The only downside is that the toilets don't have a bidet spray. That's the only flaw; everything else is A+, including breakfast. For Malaysians, you should try it – it's really affordable for this kind of quality."

"I booked this hotel because it was newly opened, but only realized upon arrival that parts of the property were still undergoing construction. The gym was not yet operational, and several rooms remained closed for renovation. During my two-night stay, there was a serious insect issue in the room, including mosquitoes, fruit flies, flies, and other insects. My friend was bitten multiple times during our stay. On the morning of the second day, I requested a room change, but was informed that the hotel was fully booked and no alternative room was available. The staff assured me that they would arrange pest control treatment for the room, but no action appeared to have been taken. Overall, I was quite disappointed with the experience, especially given the lack of resolution despite raising the issue with the hotel."

"My 3D2N stay here was so good. The staff is very welcoming. I asked for Birthday Complimentary decorations but they did not have that and need to pay 250,000 idr if want but I choose to not do it. So kinda disappointed but since the staff is polite so I’m good. Thanks for everything. I had a pleasant stay here. Will definitely recommend this hotel to my friends."

"The hotel has a modern and comfortable atmosphere, and the room was clean, cozy, and well-maintained. The bed was comfortable, making it easy to get a good night’s sleep after a long day. The staff were friendly, helpful, and welcoming throughout our stay. Check-in and check-out were also smooth and efficient. I also liked the hotel’s location connecting with K Square Mall for shopping and convenient for getting around Batam and exploring the surrounding area. The facilities were well-maintained, and overall, the hotel offers good value for money. A great choice for both business and leisure travelers. I would definitely consider staying here again on my next trip to Batam!"

"Our family of three (two adults and one child) had a wonderful stay at Cassandra. The room was clean, comfortable, and well-equipped, and the environment was excellent, making it very suitable for families. The host was incredibly friendly, welcoming, and responsive, always willing to help, which made the entire check-in process smooth and pleasant. Overall, we were extremely satisfied with our experience and will definitely choose Cassandra again on our next visit! Highly recommended!"

"We really enjoyed our stay here! The overall vibe of the place was very nice, and the private pool was definitely the biggest highlight, especially at night when the pool lights were on. It created such a relaxing and beautiful atmosphere. There are a few areas that could be improved, though. We noticed quite a lot of mosquitoes and lizards. Mosquito nets or devices could help with the situation. A fan in the main seating area would make the space more comfortable. The rooms could also benefit from a mini fridge, more power sockets, and better-maintained doors, as some of the room doors were damaged. There was also no room service provided during our stay. The location can be a little difficult to find as there is limited signage, so clearer directions would be helpful. We also requested an extra blanket and towel but were informed that there would be an additional charge. Another thing to note is the 1M security deposit, which was not clearly stated beforehand, so this would be better communicated to guests in advance. Overall, we really loved the chill atmosphere and private pool, which made the stay enjoyable. With some improvements to the facilities, maintenance and communication, this could be an even better stay."

"The place is comfortable and clean, and the staff were incredibly friendly from check-in to check-out. Overall, it was a top-notch stay here."

"The place is will located within reach to food , masssge, and shopping. It’s near to batam centre ferry.  The  room was well maintained. Few items to add to make the stay more pleasant; basic  toiletries to to added. How dryer; ironing equipment. The room to add a coffee table next to the sofa Overall it’s a nice place for a short stay."

"We always stay here but this time round the room need to be improve. Cleaning need to be improve"