Romantic Hotels in Batam

"1st time in batam and also the 1st time staying in Harper Premier Batam. Overall is good but the room amenities should be improved, should have pen or pencil with paper included inside the room amenities, we came down to front office to ask for a hotel pen but they informed not provided instead we buy from 24hrs supermart. Daily refilling only free mineral water but not the coffee tea sachet and fresh towels When we checked into the room, we found the only coconut water with an empty packet inside the refrigerator. We came down to check with the front office about the items chargeable. only the informed certain items are chargeable, including the coconut packet inside the mini refrigerator. We informed them about the EMPTY packet inside the refrigerator, and they noted only. We do not want later when check out the hotel charges us for the empty packet which we didn't consume. In the 1st place why they don't explain when we checked in what inside the room, especially what items are chargeable and the next days until the check out the empty packet still attached inside the refrigerator. Why didn't the housekeeping didn't check all the amenities in order before releasing the room? The front office needs to improved on customer services, the bellman service is average but the food and Beverage Service is good."

"The hotel location is superb, surrounding by Food Court with lots of halal options, indomaret,alfamart, Massage Place, Nasi Padang Sederhana, and many more. The Receptionist is very kind and the lobby smells good all the time."