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Posted on Aug 10, 2026|Executive King Room
Guest UserA Truly Heartfelt Stay — Hospitality That Felt Like Home ❤️
Our stay here was genuinely one of the most memorable parts of our Vietnam trip. The hospitality was simply top-notch. From the very first interaction, everyone was incredibly warm, friendly, polite, and accommodating.
We mentioned that we were on our honeymoon, and they went above and beyond to make us feel special. They arranged complimentary honeymoon decorations for us and even offered us a complimentary discount on our honeymoon massage. These thoughtful gestures meant so much to us and made our stay even more memorable.
What stood out the most, however, was how genuinely helpful and caring they were. They were always available whenever we needed anything. We would simply send a message, and they would take care of it. There was never a hesitation or a feeling that we were bothering them. Everything was handled with such warmth and kindness.
One of our most special memories was actually when we were leaving. The owner/manager personally asked us to sit with him, and we spent some time talking together. We took a photo, he offered us some fresh fruit, and even made us tea. His wife was equally warm and accommodating. That moment felt so personal and homely — it honestly didn’t feel like we were staying at a hotel; it felt like we were being hosted by people who genuinely cared about us.
There are stays where you remember the room, the location, or the facilities. And then there are stays where you remember the people. This was definitely the latter.
Thank you for making our honeymoon stay in Sapa so warm, comfortable, and memorable. Your kindness and hospitality will genuinely stay with us for a long time. ❤️
Highly, highly recommended! If you’re visiting Sapa, don’t hesitate to stay here. The warmth of the people alone makes it worth it.
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Price per night fromIDR 347,877
Posted on Aug 19, 2026|Superior Chalet
Евгения МоисееваOn the plus side, I appreciated the quiet, cleanliness, and natural beauty of the place.
However, there were some downsides: I didn't have a bathrobe after showering. For the high price paid, management should really consider providing bathrobes. Another negative point is that while panoramic windows are nice, there's no privacy from the outside, meaning anyone passing by can see what's happening inside the room. If you close the curtains, the room becomes dark. This caused a certain level of discomfort and made it hard to fully relax.
I hope the management will take these suggestions into consideration. The cost of the stay is overpriced, especially considering these minor details were overlooked.
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Price per night fromIDR 1,335,314
Posted on Aug 1, 2026|Executive Double Or Twin Room With Balcony
WhalefOur group of four found our stay at Azalea Sapa Hotel truly exceptional, from the moment we booked two rooms. The service was impeccable from the outset; staff promptly assisted with our luggage, offered complimentary warm tea, and ensured a seamless check-in process.
The rooms themselves were a picture of cleanliness, spaciousness, and pristine comfort. One of our rooms even offered a breathtaking valley view, though inclement weather regrettably limited our enjoyment of it. A personal highlight was the thoughtful provision of toiletries, particularly the ample tissue paper and the diverse selection of towels—body, face, and hand. Both rooms boasted reliable hot and cold showers with consistently strong water pressure.
While the breakfast buffet may not have offered the vast variety found in some other establishments, the Pho was an absolute revelation. It became a daily eagerly anticipated delight, largely thanks to the wonderfully warm and kind lady who meticulously prepared it and, as a bonus, cooked excellent eggs. A minor observation, perhaps, is that for extended stays, the breakfast selection might eventually feel somewhat repetitive, yet its overall quality remained consistently high.
Unfortunately, the cold and rainy weather prevented us from experiencing many of the hotel's amenities, including the pool. However, I did manage to utilize the gym. Though somewhat minimalist, it offered a comprehensive full-body workout with fairly new and meticulously maintained equipment. A true bonus was the ability to exercise while soaking in the majestic mountain views and a captivating sea of clouds. A slight discrepancy was noted regarding outdated information; a pamphlet mentioned a 4 PM tea break, which, upon inquiry, was no longer offered. They also offer a massage, sauna, and jacuzzi but we were not able to try them.
The hotel's location is highly convenient, offering easy access to Sun Plaza and a host of iconic spots and cafes. It's worth noting that the hotel sits on an uphill slope, and the shortcut to Sun Plaza involves a few flights of stairs, which might pose a challenge for some guests. Nonetheless, a nearby mini-mart provides convenient access to essentials, beverages, and snacks.
In conclusion, despite enduring a storm and adverse weather throughout much of our Sapa visit, the Azalea Sapa Hotel and its dedicated staff transformed what could have been a dreary experience into one of comfort and genuine satisfaction. We wholeheartedly recommend this establishment.
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Price per night fromIDR 701,107
Posted on Jul 7, 2026
Anonymous UserWonderful hotel with very charming, secluded cabins nestled in the mountains. We arrived before check-in time, and our room was already ready, so they let us check in early without any extra charge. The hotel also has a fantastic cafe with a very friendly bartender. Make sure to try the white coffee!
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Price per night fromIDR 489,704
Posted on Jan 30, 2026
Guest UserI really liked this hotel. Its location is great. My room had a mountain view. The furniture in the room was good, with comfortable large beds and a big, warm duvet, which was perfect for January. We used the air conditioning for heating when it got cold. Breakfast was à la carte; you could choose two dishes and a drink. It was a very filling breakfast. My choice was fried rice with meat and fresh cucumber, and for the second dish, two fried eggs, two toasts, cheese, butter with jam, and coffee as a drink. It was delicious! I recommend choosing this hotel.
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Price per night fromIDR 425,481
Posted on Oct 7, 2025
Yeh Y
I would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise.
From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful.
The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations.
On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable.
We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.
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Price per night fromIDR 826,878
Posted on Jun 26, 2025|Executive One Bedroom Villa On The Rock
hakiefEverything was amazing from check-in to buggy to service to cleanliness to breakfast to view.
The only letdown was the water pressure in the toilet. It's the irritatingly WEAKEST shower head I've ever experienced. Same goes for the bath tub which I wanted to use but gave up when only half the tub was filled after 30min. Speechless for such a price and beautiful bathroom that failed in its main purpose.
Maybe I'm unlucky maybe it's only this particular villa I ain't sure.
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Price per night fromIDR 4,699,019
Posted on May 26, 2026
Guest UserWe had a wonderful stay at this hotel and truly enjoyed the experience. The staff were warm, welcoming, and very helpful from check-in to check-out.
Breakfast every morning was delicious with a good variety of options, and we really enjoyed starting our day there. The view from the hotel was also beautiful and made our stay even more relaxing.
We were especially grateful for the kind surprise of a complimentary one-night upgrade from our Superior Room to a Suite Room. It was a lovely gesture and made our stay feel even more special.
Thank you for the excellent hospitality and memorable experience. We would definitely love to stay here again and highly recommend this hotel to others.
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Price per night fromIDR 636,883
Posted on Jul 8, 2025
sehwa
## Location
We rented a scooter from downtown, so the location didn't feel inconveniently far. However, if you don't have a scooter, you'd constantly need to call Grab (ride-hailing), which could be quite a hassle.
## Amenities
The swimming pool looked beautiful, but it was too cold to use. I didn't get to use other facilities, and my phone's international roaming didn't pick up a signal. The Wi-Fi connection was also spotty, constantly connecting and disconnecting. This might be an issue for heavy internet users, but as I didn't plan on spending much time online, it wasn't a major inconvenience for me personally.
## Service
All the staff members were friendly. However, while they were polite, their friendliness wasn't particularly outstanding; it was more or less the standard level of service you'd expect at any hotel.
## Cleanliness
It was exceptionally clean; absolutely spotless, with nothing to complain about.
I would definitely consider staying here again if I return to Sapa. While everything else was fairly standard, the view you wake up to in the morning is absolutely breathtaking. It's so incredibly beautiful it's hard to put into words. The view is truly unforgettable, and it alone makes me want to come back again.
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Price per night fromIDR 1,913,325
Posted on Apr 30, 2026
Guest User
We had a truly fantastic stay at the Homestay. The room offered an incredibly beautiful panoramic view, and the family was super friendly. We were even invited to join them for dinner one evening and had a really fun night. The owner also offered us various tours we could book through him.
The breakfast was excellent, there was hot water in the bathroom, and the duvets were nice and warm, making it perfect even on cold nights.
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Price per night fromIDR 307,738