Mountain view Hotels in Melbourne

The hotel reception staff is very warm and thoughtful, the room facilities are comfortable, and the additional services are also very good.

The location of this serviced apartment was excellent, situated right on top of the new Glen shopping center. This was incredibly convenient for our stay. However, the overall experience was a mixed bag. While the apartment itself was newly designed and modern in style, the maintenance and upkeep left something to be desired. The kitchen cabinetry was not properly cleaned, the dining table showed signs of wear and tear, and the bedding and closet hangars had a light layer of dust. The shower pressure also randomly dropped to a trickle at times, which was quite frustrating. The check-in process was also unnecessarily complicated. Instead of a straightforward hotel-style check-in, we had to coordinate with the individual owner by phone to retrieve the key outside the apartment. This added an extra layer of hassle upon arrival. On the plus side, the apartment layout and amenities were generally quite nice when functioning properly. And the location, situated right above the shopping mall, was undoubtedly a major perk. Overall, this serviced apartment has potential, but the lack of consistent quality and maintenance, as well as the cumbersome check-in process, detracted from an otherwise positive stay. I would recommend exploring other options in the area that can provide a more seamless and reliable hospitality experience.