Bali Luxury Hotels

"This hotel is close to the black beach, the scenery is very beautiful, and there is a rice field view on the other side of the hotel, which is refreshing. The hotel's service staff is very warm, there is Chinese customer service, we have to participate in the hotel's paid activities, Chinese customer service also gave very effective and pertinent suggestions, recommend activities suitable for this season, it turns out that the waterfall hiking activities are very good, thank you very much. The hotel's restaurant has a service staff named Eri, the service is very thoughtful, let us feel the simplicity and enthusiasm of the locals in a foreign country. The hotel's pick-up and drop-off service is very good, and the drop-off service is full of details. But it is a pity that the cashier at the front desk of the hotel SPA is not very friendly to the Chinese. The whole poker face let me sign. The Chinese name I signed asked to sign the English name. This required me to cooperate. I didn’t expect her to speak Indonesian. Bad, just recorded by my translation software, This is intolerable! I read Xiaohongshu before and said that Indonesian hotels have discrimination. I didn't expect to be met by myself... a bit speechless. Reflecting the situation with the hotel and Trip.com , I still pay attention to the solution, but in fact, I am a little sad. I think of the warm and thoughtful service of other staff. I don’t want to deny a hotel because of one person, but I hope that this time is not pleasant. The hotel attracts attention. Don't let Chinese like me encounter such situations, affecting the mood of vacation. In addition, the hotel's beach is not a private beach, there is a stray dog, often looking for food on the beach, if you see this comment, you go to this hotel, remember to give it some food. This little yellow 🐶 is very friendly and a bit sticky. Its appearance also brings a lot of joy and good memories to my holiday. Thank you for your kindness. ～❤️ Trip.com platform, in the process of handling problems, very professional and patient, emotional value is full, like."

"Excellent! An established hotel really delivers. Great environment and warm service. The room view and cleanliness were top-notch. Housekeeping came twice a day, quickly and without disturbing guests. They were incredibly responsive to all requests. Even as I was leaving, they helped me double-check my luggage. I moved from the Four Seasons to the Amankora, and the Four Seasons even helped confirm my driver, making sure I had a ride. The drop-off in service at the Amankora is huge; it's really not as good as the Four Seasons. I wish I could go back!"