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Posted on Jun 8, 2026
ColinzailundunThe room maintenance was average, and the cleanliness was just okay. The sofa wasn't very clean, so the hotel definitely needs a deep clean. However, the hotel's location is excellent; it's only a 3-minute walk from the train station, and there are plenty of convenient restaurants and supermarkets nearby.
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Price per night fromVND 2,024,771
Posted on Feb 9, 2026
Guest User
This was mine & my daughter’s second visit to the hotel, the first time was excellent on all counts. This time sadly the breakfast wasn’t very good, the sausages, eggs & hash browns were luke warm & tasted like they had been sat there for quite a while, so we ended up leaving that food. Also, sadly, the two coffee machines were out of order so we just had to have instant coffee.
Our room was lovely & spacious though & the reception staff were nice & friendly. The hotel is in a good location for walking into the city centre.
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Price per night fromVND 1,954,818
Posted on Apr 23, 2026
Guest User
The hotel it's self was brilliant and the location was fab . Got late check out witch again was great but the cleaning was not great BUT I did talk to the lady in the morning and she asked for the photos and flagged it straight away. This lady was fantastic but didn't get her name .
The bed sheets where ALL inside out and the bottom sheet was not big enough so there was a 4” gap at the top of the bed witch was mattress protecter, this had a dirty mark on it that looked like blood .
The whole room was dusty and the spoons for the cups where dirty and it looked like it had not been hooved . I didn't want to course a fuss as me and my daughter had a brilliant night and I didn't want to spoil it .
It was flagged with management so I'm hoping they get in touch with me regarding this situation as obviously I did pay for a clean room .
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Price per night fromVND 1,130,918
Posted on Apr 26, 2026
Anonymous User
The room is a normal-sized one, equipped with 2 British twin bed (Width: 130~140cm), and it was prepared in an acceptable condition. Air-conditioner is available, but you may find that it need to be turned on for 2~3 times a day, as the system had been set in an economic mode by the hotel. The breakfast is a typically British one, whilst baked mushroom is not provided. Nevertheless, the breakfast tastes good, and you could serve yourself with chocolate croissants, cheese, hot tomato mush, vegetarian-friendly sausages, honey, tinned peaches and coconut yoghurt. Toothpastes and toothbrushes could be ordered with a fee (£2), thereby you'd better rake your own's. The location is reasonable, since the hotel adjoins the John Lewis shopping mall, and there's only 10-min walk way between the hotel and Leeds coach station. Meanwhile, you may walk to the Victoria and Trinity shopping centres in 15~20 minutes from the hotel, though it might be a bit inconvenient to travel to the nearby downtown by bus, given the lack of bus stops next to the gate of this hotel. Overall, it's a foolproof option for someone who anticipate a lodging experience surpassing the average level there.
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Price per night fromVND 1,278,598
Posted on Mar 17, 2026
Guest User
I had a wonderful stay at this hotel and would happily rate it 4.5 out of 5. From the moment I arrived, the staff were welcoming, professional, and always ready to help with any requests.
The room was clean, comfortable, and well-maintained, with all the essential amenities provided. The bed was especially comfortable, ensuring a great night’s sleep. I also appreciated the quiet atmosphere, which made it easy to relax.
The location was very convenient, with easy access to nearby attractions, shops, and transport links. Breakfast was enjoyable with a good variety of options, although there is still a bit of room for improvement in terms of selection.
The only minor downside was that some facilities felt slightly dated, but this didn’t significantly impact my overall experience.
Overall, I had a very pleasant stay and would definitely recommend this hotel to others. With a few small improvements, it could easily be a perfect 5-star experience.
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Price per night fromVND 1,554,527
Posted on Feb 17, 2026
Guest UserMy boyfriend and I stayed here for two nights for valentines. We very much enjoyed our stay overall, the staff were very friendly and helpful, the hotel and rooms were very clean and had all the amenities we needed. When leaving we were able to leave our luggage for just £1 a suitcase which was very convenient. For the price I thought the food was good quality, however if you are looking for more of a cooked breakfast this isn’t the place. The location was very accessible and we were able to walk to everywhere easily. However it did get very noisy from about 5 in the morning.
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Price per night fromVND 1,340,780
Posted on Mar 1, 2025
THOMAS DAVID
Good staff and food; however, the hotel is now looking quite shabby in places - worn carpet and stained bathroom fittings. Note, soft beds and no USB Ports.
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Price per night fromVND 2,378,426
Posted on May 10, 2026
Guest UserIt was a lovely hotel very clean rooms, comfy bed.
However remember to book your breakfast the night before otherwise it cost £17 per person instead of £14 ( was a bit of a kick in the teeth) buffet style breakfast so food wasn’t particularly hot and we were waiting around for lots of items to be replenished even though it wasn’t to busy.
Big queue for the coffee machine as one was broken so only one working.
Upon check out don’t forget to enter your car Reg if you had parked in the Docklands car park where you get a discount.
All in all a pleasant stay in a great location
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Price per night fromVND 1,838,228
Posted on Apr 6, 2026
Guest User
Place is very near to the Bus station which is the most important thing. Very polite and nice staff, accomodating and there is always someone in the desk when you need something. The place is clean, a bit old but still comfortable to sleep with. My kid is so happy, though it rained all throughout out visit. The only downside is no kettle for hot water when we want a hot drink. But our stay is still a pleasant experience for us.
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Price per night fromVND 1,290,257
Posted on Apr 2, 2026
Guest User
Poor customer service.
There is an info in the room that taxi can be booked at reception desk. We went to reception and the staff member only pointed at the phone numbers and told us we could book it ourselves. She didn’t even get up from her chair or come over to assist us .
Room only ok, lots of dust in the bathroom ventilation vent
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Price per night fromVND 1,457,369