Hot Springs Hotels in Yilan

The location was very peaceful and not too far from the Main Street of Jiaoxi. The staff were very friendly and helpful, and there was a very nice live music performance in the evening. The pool area was nice, and the hot spring private areas were sufficient. The breakfast and dinner buffet I would say is one of the best in Jiaoxi in terms of the Spa hotels and the rooms were well sound insulated. We would definitely come again and my infant certainly enjoyed it. One of the more expensive hot spring hotels in Jiaoxi but if you want a quiet and peaceful few days with activities, good food and with easy access to the mountains for a nice walk I would recommend this place. Minor criticism for the rooms I would say is the cleanliness. There were slight dust in places and because there is carpet, and if you’re prone to dust allergy be prepared. Saying that if they have a room without carpet that would be perfect, but nonetheless, we would definitely come again.

The housekeeping staff were sincere and promptly addressed guests' issues. The concierge team created unforgettable memories and happy times for guests. The hot spring bath in the room was large enough for the whole family to enjoy together, laughing and having a great time. Thank you, Phoenix Hotel, for your thoughtful arrangements and hospitality. The food has improved significantly, it's truly refreshing and a huge step up from six months ago – a testament to diligent management and operation. This time, I hosted foreign friends, and they were all amazed. Thank you all!

The bathtub in the room was large, and the water was clean and warm, making for a very comfortable soak. The room size was adequate. The hotel's breakfast was just average, mostly boiled vegetables and cold dishes. Meat-eaters might not find it satisfying. The room thoughtfully provided two bottles of water, the bed firmness was just right, and the soundproofing was excellent, leading to a great night's sleep.

This time, I opted for a sea-view room. Inside, you can soak in the hot spring while enjoying the ocean view, and there's a balcony to feel the breeze and take in both the sunrise and the night view. The staff were incredibly friendly and enthusiastic. During late-night snack hours, there's a great selection of alcoholic beverages, plus a large screen to watch sports games. It’s perfect for families or couples looking for a relaxing getaway.

This is an amazing family-friendly hotel. From check-in to check-out, the staff showed such kindness and empathy towards both children and parents. Room service was also incredibly fast. What touched me most was one morning when my kids were having a meltdown, and we couldn't take them to the downstairs dining area. Once the staff understood the situation, they proactively packed up both our adult and children's breakfasts and brought them to our room – it was truly thoughtful. Even with many guests, the service quality never faltered; you could feel their understanding and care for families with children everywhere. On top of that, the hotel's location is superb! I hadn't done much research beforehand, but while strolling around in the evening, we stumbled upon a lively hot spring street with lots of game stalls that kids loved and street performers. We had a great time just exploring the area around the hotel. I can truly say this isn't just a hotel with family facilities, but one that genuinely understands the needs of families with children. Highly recommend it to anyone traveling with kids – we will definitely be back!

The double bunk concept works perfectly for the kids. They love it! The location is convenient, walking distance to convenient store and restaurants. The hotel offers many options for breakfast buffet, also provides afternoon tea and evening snacks! The food quality is one of the best, with great taste and excellent timing, just need to take note that during weekend the breakfast ends early. The 2nd floor game room and 1st floor water (hot spring jacuzzi) activities are just nice for the family with kids. Overall it is definitely worth the value. Only something to consider is the space in premier family room is quite congested where it is bit difficult to fit the stroller…

This is my third stay at this hotel, and each visit brings a different feeling and pleasant surprise. This time, I got to experience yet another room design, and you can really feel the hotel's dedication to space and detail. Every room type has its own unique style and comfort, which keeps things from feeling monotonous and actually makes me look forward to each new stay. The room was, as always, clean and tidy. The overall atmosphere was relaxing and comfortable, perfect for unwinding during a trip. The staff were also as friendly as ever, making me feel at ease and well-cared for from check-in to check-out. This time, I also paid more attention to the hotel's surroundings. There are actually quite a few great cafes and shops nearby, making for enjoyable strolls in the morning or afternoon. The location is very convenient overall, whether it's for dining out or getting to other places. All in all, it's a hotel I'd definitely return to again and again. Not only are the basic amenities excellent, but there's also a wonderfully relaxing and reassuring vibe. I'll certainly choose to stay here again if I have the chance, and I highly recommend it to anyone who enjoys a more leisurely travel pace.

Traveling with family and friends, we chose this hotel in Jiaoxi for its hot springs, and it was definitely worth the price. Everyone was very happy with it, and we'd likely choose this one again if we visit in the future. Plus, the hotel is right across from the hot spring festival, and the lights at night are beautiful! 😁

I had a lovely stay at Cuncyue Hot Spring Resort. The hotel itself is beautiful, with well-designed spaces and great amenities that made the experience relaxing and enjoyable. One thing to note is that many of the staff members didn’t speak much English. The receptionist was kind and tried her best to explain everything, but it was a bit difficult to fully understand all the details since I don't speak *********. On a more positive note, breakfast was a highlight. The staff member there was very friendly and even gave us food to feed the fish, which was a charming and memorable touch. Overall, despite the language barrier, I still had a pleasant experience and would recommend the resort for its atmosphere and facilities.

The hotel staff are friendly and helpful. The location is convenient and there is free parking. The hotel also provides afternoon tea and late-night snacks. It is very good and worth recommending!