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I'm a Japanese guest who stayed on July 13th, 2026. The owner, or perhaps the man at the front desk, was very helpful and assisted me in English. The first floor is a cafe, so there isn't really a common area for guests to relax in, as it's used by regular customers. The shower is inside the room (separated by a door). The sink is also in the room, so there's a possibility of noise if your roommates come back late. I wore earplugs and fell asleep quickly, so it didn't bother me much. Shampoo and conditioner were provided, but the dispenser on the left was broken and unusable. I'm not sure if the middle one worked; I was too lazy to check and just washed my hair with water. However, it was very clean. There were no strange smells or insects. The air conditioning was on full blast, which was a bit of a downside as it got quite cold. I couldn't find the remote control. There was no duvet, just a single sheet. You'd need to wear extra clothes to stay warm. Despite that, the location is excellent. It's not tucked away in an alley but on a bright street, with plenty of cafes and restaurants within walking distance. Toothbrushes and bottled water were also provided! Overall, I'd say it's a good hostel for its 2000 yen price point. The Wi-Fi was incredibly fast. Whether your stay here is comfortable or not really depends on your roommates.

Perfect for short layover, if more than 2 days prefer book a hotel room, since im just layover 1 day in vietnam, i’m okay with it, basic amenities were provided such as towel, water bottle and shampoo + body wash the staff are good as well. Location is the best, super perfect for touris

I arrived at Hanoi Airport at 11pm for an 8:20am flight the next morning, so I stayed at this hotel inside the airport. The location was great. There was no shower, but washing my face in the toilet and wiping my body with a damp towel was enough. It was much more comfortable than sleeping on a bench at the airport. The air conditioning was a bit noisy, but it wasn't too hot so I turned it off and slept. It was nice that they provided a bottle of water and a small piece of bread for free.

This is my very 1st time in Hanoi and I choose to stay in this place. The hostel was perfect and quiet. Located in the West Lake (Tay Ho) which is a bit far from the old quarter but easy to use a grab or bus for travel around. Clean and very welcoming. Would recommend for all to visit especially solo travelers.😊🥰

This is a great hostel and it was a relaxing spot to wrap up a memorable trip in Northern Vietnam. It was an easy 10 minute walk from the Hanoi Train Station after returning from Ninh Binh. The mattress was soft and space was very clean. The 4th floor common space was a great spot to read/work/relax. The staff were very kind and helpful. I look forward to coming back here.

It was a great location, though a bit difficult to find since the place name is different from the one listed here. It’s perfect for backpackers, especially since the hostel doesn’t have an elevator. I am not sure about the AC, but it wasn't working that time. Perfect for budget traveler. The receptionist was very helpful. I availed of the airport transfer in the morning, and they picked me up on time.

I noticed almost imperceptible sweat stains on the pillow. The shampoo and shower gel bottles were almost empty. The air conditioning had a musty smell. However, the room was spacious, the bed comfortable, and the bathroom was also good. The taxi service was reasonably priced, even cheaper than Grab, but the SIM card was much more expensive than what you could buy in the city. The owner is very friendly.

Can trip.com help this hotel improve when it comes to cleanliness so that no one will be a victim of insects and at least what we paid for is worth it. I cant imagine myself on my stay in this hotel that I jumped out from my bed because the rat pass near my forehead while I was just resting and because of this I was awake until morning. They transfer me to another room but cant still sleep due the noise near my room. They transfer me again for the 3rd room,but I just really survived on my 3rd day because I get tired of telling them. On the third room,there is a fly, ants and other small insects. I dont know how they clean. So traumatic experience with the mouse,in my whole life,first time I experience rat crawling near my forehead and even the rat enjoy big bite on my bread that I place in my bag. Please trip.com,help this hotel improve if possible because I like to book hotels and flights thru trip.com.I was not able to take photos of the rat because of my nervousness that time.

The hotel is very clean and comfortable. Though going to the room is challenging yet comforting to be at the overlooking spot over the city and its nearby must-visit places. The room is spacious for a group of 6 people.

Everything was great. Quite often the owners won’t be at the “reception”, just wait a bit and ask some people, they will eventually com