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I've been a long time customer in this hostel, every time I visit Vietnam I always booked here. It's been a long time since I last stayed here and I love the new ambience, the room locker is a game changer it's more comfortable to stay knowing that your belongings are secured. Kudos to all the staff, very friendly and accommodating, I really appreciate how they asked you if you need anything once you enter the receiving area tired and beat from outside bustle 😂 Thank you guys.

Hanoi Airport Early Morning Flight Accommodation Recommendation | VATC SleepPod Terminal 1 (★★★★★) This time, I had an early morning domestic flight and didn't want to rush to the airport from the city at 2 or 3 AM, so I chose to stay at VATC SleepPod Terminal 1. I can truly say, it was a decision well worth it! ✅ Located on the 3rd floor of Terminal 1 (T1) at Hanoi Noi Bai Airport, it's just a few minutes' walk to the domestic check-in counters, which is incredibly convenient for those with early morning flights. Although the room is a capsule hotel style, it was much more comfortable than I expected. It was clean and tidy, with air conditioning, Wi-Fi, power outlets, and a reading light all available. The bed was also very comfortable, and the soundproofing was good enough for a few hours of proper rest. Its biggest advantage is getting extra sleep without having to fumble around in the dark from the city in the middle of the night, and no worries about traffic jams or not being able to find a taxi. After waking up, you can walk a few minutes to check-in, making the whole trip much more relaxed. The only minor drawback is that there's no private bathroom in the room; you need to use the airport terminal's public restrooms. However, if it's just for one night to catch an early morning flight, I think it's completely acceptable. My personal rating: ★★★★★ (5/5) If you're like me and have an early morning flight from Hanoi Airport, I highly recommend staying at VATC SleepPod Terminal 1. Spending a little on accommodation for ample sleep and a relaxed departure is truly worth it! ✈️ Recommendation Index: ★★★★★ 📍 Location: 3rd Floor, Terminal 1 (Domestic Terminal), Noi Bai International Airport, Hanoi 🛏️ Suitable for: Early morning flights, late-night arrivals, short overnight stays, transit passengers.

One of the worst customer services we have had in more than 6 months in Asia. Upon arrival, the receptionist assigned us two upper beds, despite us arriving at 6:00 AM and having booked weeks in advance. Politely, using both English and a translator, we asked to change to bottom beds, as we noticed upon entering the room that out of the 6 beds, only the two of us had checked in, and we asked if we could be near each other since we are a couple. Her response? ”Impossible! We are fully booked! The system does not allow changes.” Repeatedly. We innocently thought it was a system problem. Since we had a second consecutive reservation, we managed to get her to agree to change us for the second booking. When the day arrived, she moved us to another room, much worse, with bottom beds but separated. We complained to stay in the same room, negotiating for just one bottom bed since it seemed ”impossible” to have both, even though it was 9:00 AM and almost all the beds had been vacated by guests! At first, once again ”impossible,” but after insisting, she agreed to only one bottom bed. When asking to change the top bed because it was right next to the door—which rattled and practically didn't let me sleep for two nights—again: NO, IMPOSSIBLE. After having to ask her several times, she reluctantly agreed and did both changes in ONE minute. Was it THAT difficult? And also, clearly it was NOT a system issue in the end, which was very dissapointing. The beds are comfortable, but if you have a bed in room 3A next to the door, the door mechanism does not cushion the impact and the door makes the entire wall next to your head in the cubicle rattle VERY loudly. They should have a way to muffle the door noise. A LOT of street noise comes in through the balcony door. If you are a light sleeper, better look for another option. The cleaning staff makes a great effort to keep everything clean, as it is a hostel where they don't give you ”slippers”; therefore, all the dirt from the street comes in with your shoes, and when stepping on the wet bathroom floor from the shower, it gets spread everywhere. They give you clean towels every day, which is an interesting plus. In the end, it was a mixed experience, with a very dissapointing aftertaste because of the receptionist treatment. If you are looking for cheap facilities for a short stay, it is good. If you have problem with noise, be careful of room 3A. Location and neighborhood is nice.

The bathroom and bedroom are very clean. The bedroom is spacious and comfortable. There's a shelf next to the bed where you can put your belongings, which is great. The only downside is that the pillow is too thin. In the bathroom, there's body wash and shampoo. The best part is the strong water pressure. And there's a bidet in the toilet. Excellent! I love it. The hostel's location is a bit hidden. You have to go into an alley with food stalls. The breakfast is delicious, but for all 4 days of my stay, the food was the same. The staff are kind and friendly. This hostel is worth staying at. It's close to all attractions and the main road.

I had a pleasant stay at Urban Slumber. The price was very affordable, which made it a great option for budget travelers. I honestly didn’t expect much at first, but I was surprised by how clean the place was. The room and shared areas were well-maintained and comfortable. The staff were friendly and helpful, making the check-in process smooth. The facilities were simple but sufficient for a short stay. Overall, it offered great value for money. I would definitely recommend Urban Slumber to anyone looking for a cheap but clean and comfortable place to stay.

I'm currently staying in a dorm room. It's cramped, humid, and poorly ventilated, so it's really only good for sleeping. The Wi-Fi works well. The shower room... it's dirty. I only stayed one night because it was so cheap (around 6,000 KRW), but I won't be coming back. The Chinese guests in the same room are incredibly noisy. Even now, they're watching something without headphones. I don't understand why they're not using headphones when other people are trying to sleep.

As a dormitory-style accommodation, I'd rate this facility around 95 points. This is due to its user-friendly operational setup, the ease of communication in English, and the sufficient provision of basic services like luggage storage. However, there are a few points to note, which I'd like to share below. Firstly, the bunk beds are showing their age. While individual perceptions may vary, some caution is needed when using the upper bunk. The beds have a pipe frame structure, which meant stepping on the ladder put a significant strain on my feet, and sitting down caused noticeable swaying from side to side and front to back, indicating structural instability. That said, this can be somewhat mitigated by users' own ingenuity and isn't a fatal flaw. However, a more practical issue was the stability of the power outlets installed within the bed. Although both Type A and Type C plugs could be used, the connection was extremely unstable. Specifically, when only a Type A plug was used, it frequently disconnected on its own. Consequently, smooth charging during the night was not possible, which was undeniably a source of stress. In summary, while there are some complaints regarding the bed-area facilities, considering the overall accommodation fee and location, I believe this is a facility well worth considering, hence this rating. [Addendum] Large luggage must be placed in the designated luggage area. However, this area does not have any locking mechanisms. Therefore, I strongly recommend bringing your own simple locking devices, such as a padlock.

Can trip.com help this hotel improve when it comes to cleanliness so that no one will be a victim of insects and at least what we paid for is worth it. I cant imagine myself on my stay in this hotel that I jumped out from my bed because the rat pass near my forehead while I was just resting and because of this I was awake until morning. They transfer me to another room but cant still sleep due the noise near my room. They transfer me again for the 3rd room,but I just really survived on my 3rd day because I get tired of telling them. On the third room,there is a fly, ants and other small insects. I dont know how they clean. So traumatic experience with the mouse,in my whole life,first time I experience rat crawling near my forehead and even the rat enjoy big bite on my bread that I place in my bag. Please trip.com,help this hotel improve if possible because I like to book hotels and flights thru trip.com.I was not able to take photos of the rat because of my nervousness that time.

I noticed almost imperceptible sweat stains on the pillow. The shampoo and shower gel bottles were almost empty. The air conditioning had a musty smell. However, the room was spacious, the bed comfortable, and the bathroom was also good. The taxi service was reasonably priced, even cheaper than Grab, but the SIM card was much more expensive than what you could buy in the city. The owner is very friendly.

The owner of this place is incredibly kind and helpful; they even assisted me with my arrangements. Being a local Vietnamese, they've created a wonderful environment where I've met many interesting people from different countries. It's been great chatting with them and making new friends. A good friend even gave me a piece of bread!