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I'm a Japanese guest who stayed on July 13th, 2026. The owner, or perhaps the man at the front desk, was very helpful and assisted me in English. The first floor is a cafe, so there isn't really a common area for guests to relax in, as it's used by regular customers. The shower is inside the room (separated by a door). The sink is also in the room, so there's a possibility of noise if your roommates come back late. I wore earplugs and fell asleep quickly, so it didn't bother me much. Shampoo and conditioner were provided, but the dispenser on the left was broken and unusable. I'm not sure if the middle one worked; I was too lazy to check and just washed my hair with water. However, it was very clean. There were no strange smells or insects. The air conditioning was on full blast, which was a bit of a downside as it got quite cold. I couldn't find the remote control. There was no duvet, just a single sheet. You'd need to wear extra clothes to stay warm. Despite that, the location is excellent. It's not tucked away in an alley but on a bright street, with plenty of cafes and restaurants within walking distance. Toothbrushes and bottled water were also provided! Overall, I'd say it's a good hostel for its 2000 yen price point. The Wi-Fi was incredibly fast. Whether your stay here is comfortable or not really depends on your roommates.

One of the worst customer services we have had in more than 6 months in Asia. Upon arrival, the receptionist assigned us two upper beds, despite us arriving at 6:00 AM and having booked weeks in advance. Politely, using both English and a translator, we asked to change to bottom beds, as we noticed upon entering the room that out of the 6 beds, only the two of us had checked in, and we asked if we could be near each other since we are a couple. Her response? ”Impossible! We are fully booked! The system does not allow changes.” Repeatedly. We innocently thought it was a system problem. Since we had a second consecutive reservation, we managed to get her to agree to change us for the second booking. When the day arrived, she moved us to another room, much worse, with bottom beds but separated. We complained to stay in the same room, negotiating for just one bottom bed since it seemed ”impossible” to have both, even though it was 9:00 AM and almost all the beds had been vacated by guests! At first, once again ”impossible,” but after insisting, she agreed to only one bottom bed. When asking to change the top bed because it was right next to the door—which rattled and practically didn't let me sleep for two nights—again: NO, IMPOSSIBLE. After having to ask her several times, she reluctantly agreed and did both changes in ONE minute. Was it THAT difficult? And also, clearly it was NOT a system issue in the end, which was very dissapointing. The beds are comfortable, but if you have a bed in room 3A next to the door, the door mechanism does not cushion the impact and the door makes the entire wall next to your head in the cubicle rattle VERY loudly. They should have a way to muffle the door noise. A LOT of street noise comes in through the balcony door. If you are a light sleeper, better look for another option. The cleaning staff makes a great effort to keep everything clean, as it is a hostel where they don't give you ”slippers”; therefore, all the dirt from the street comes in with your shoes, and when stepping on the wet bathroom floor from the shower, it gets spread everywhere. They give you clean towels every day, which is an interesting plus. In the end, it was a mixed experience, with a very dissapointing aftertaste because of the receptionist treatment. If you are looking for cheap facilities for a short stay, it is good. If you have problem with noise, be careful of room 3A. Location and neighborhood is nice.

Hanoi Airport Early Morning Flight Accommodation Recommendation | VATC SleepPod Terminal 1 (★★★★★) This time, I had an early morning domestic flight and didn't want to rush to the airport from the city at 2 or 3 AM, so I chose to stay at VATC SleepPod Terminal 1. I can truly say, it was a decision well worth it! ✅ Located on the 3rd floor of Terminal 1 (T1) at Hanoi Noi Bai Airport, it's just a few minutes' walk to the domestic check-in counters, which is incredibly convenient for those with early morning flights. Although the room is a capsule hotel style, it was much more comfortable than I expected. It was clean and tidy, with air conditioning, Wi-Fi, power outlets, and a reading light all available. The bed was also very comfortable, and the soundproofing was good enough for a few hours of proper rest. Its biggest advantage is getting extra sleep without having to fumble around in the dark from the city in the middle of the night, and no worries about traffic jams or not being able to find a taxi. After waking up, you can walk a few minutes to check-in, making the whole trip much more relaxed. The only minor drawback is that there's no private bathroom in the room; you need to use the airport terminal's public restrooms. However, if it's just for one night to catch an early morning flight, I think it's completely acceptable. My personal rating: ★★★★★ (5/5) If you're like me and have an early morning flight from Hanoi Airport, I highly recommend staying at VATC SleepPod Terminal 1. Spending a little on accommodation for ample sleep and a relaxed departure is truly worth it! ✈️ Recommendation Index: ★★★★★ 📍 Location: 3rd Floor, Terminal 1 (Domestic Terminal), Noi Bai International Airport, Hanoi 🛏️ Suitable for: Early morning flights, late-night arrivals, short overnight stays, transit passengers.

The hostel is quite a long way from the old city (further than I appreciated from the map). One of the public buses to the airport stops close by though. Staff weren't all that friendly, in fact almost surly on check-out and late to start serving breakfast. Wasn't explained anything on check-in about location of my room or the facilities, although they weren't hard to find. Long list of rules, including a large cash deposit and fines for breaking this and that. Overall it was decent value for my one night stay. The facilities were clean and it's a nice building. The 6-bed dorm room was spacious, though the mattresses are quite hard and thin and there was no storage at all for luggage. All the bunks have privacy curtains, but the lower ones don't pull all the way across because of the ladders to the top bunks.

I had a pleasant stay at Urban Slumber. The price was very affordable, which made it a great option for budget travelers. I honestly didn’t expect much at first, but I was surprised by how clean the place was. The room and shared areas were well-maintained and comfortable. The staff were friendly and helpful, making the check-in process smooth. The facilities were simple but sufficient for a short stay. Overall, it offered great value for money. I would definitely recommend Urban Slumber to anyone looking for a cheap but clean and comfortable place to stay.

I noticed almost imperceptible sweat stains on the pillow. The shampoo and shower gel bottles were almost empty. The air conditioning had a musty smell. However, the room was spacious, the bed comfortable, and the bathroom was also good. The taxi service was reasonably priced, even cheaper than Grab, but the SIM card was much more expensive than what you could buy in the city. The owner is very friendly.

The hotel is conveniently located in the heart of the old quarter, with everything you need nearby. The staff were also very kind. I would love to stay here again if I come back to Hanoi.

Can trip.com help this hotel improve when it comes to cleanliness so that no one will be a victim of insects and at least what we paid for is worth it. I cant imagine myself on my stay in this hotel that I jumped out from my bed because the rat pass near my forehead while I was just resting and because of this I was awake until morning. They transfer me to another room but cant still sleep due the noise near my room. They transfer me again for the 3rd room,but I just really survived on my 3rd day because I get tired of telling them. On the third room,there is a fly, ants and other small insects. I dont know how they clean. So traumatic experience with the mouse,in my whole life,first time I experience rat crawling near my forehead and even the rat enjoy big bite on my bread that I place in my bag. Please trip.com,help this hotel improve if possible because I like to book hotels and flights thru trip.com.I was not able to take photos of the rat because of my nervousness that time.

The People there is very welcoming and hospitable. I booked there before going to sapa and Coming back from Sapa i dont have any reservations to them but they allow us to stayed in the lobby and left my luggage so i can walk around. The Rooms also spacious and neat.

Everything was great. Quite often the owners won’t be at the “reception”, just wait a bit and ask some people, they will eventually com