Family friendly Hotels in Hangzhou

Great customer service attitude from the front desk and house keeping staff. Special mention to Miss 袁巧花 of the house keeping team for being proactive in assisting our needs. That is why I took a picture of her name tag so I can mention her here in this review Location: Great 👍! Walking distance to shopping malls, pedestrian shopping streets, and the west lake. 7/11, restaurants beside the hotel. Buffet breakfast included, well worth it at 59yuan because of the numerous selections. Also had buffet seafood dinner that has unlimited famous hairy crab, a wide selection of food at 150 yuan only, shockingly cheap. Enjoyed taking videos of the robot delivering our food ordered from outside the hotel also picture attached

Room was spacious for our family for 4 and bed was very comfortable. There is even a partial view of West Lake from our room. Staff was courteous and friendly. Breakfast buffet choices are good and food is delicious. As the hotel is located within shopping district/pedestrian streetwalk, you will need to walk about 5 min to the pick-up area to board a taxi.

Newly renovated hotel with the strategic location. About 4 intersection walk to Metro. There was only one staff can communicate in English. Our twin beds room was large with separate shower and bathroom. Free complementary drinking water and coffee. Our room located in the back side face to the construction site. It’s quite noisy cause it work from early morning till the late night. The highlight on the hotel was the restaurant. Variety of food for breakfast and the guest can be able to see the late view.

The Qiyupai Hotel is an excellent choice for travelers looking for comfort, convenience, and a peaceful retreat. One of its standout features is its prime location. Situated near the bustling walking street, guests can easily explore local shops, restaurants, and attractions, all within a short walking distance. Despite being close to the vibrant city life, the hotel offers a tranquil environment, making it an ideal haven to unwind after a busy day. The spacious rooms are another highlight of the Qiyupai Hotel. Designed with both comfort and functionality in mind, the rooms provide ample space to relax and are well-equipped with modern amenities. Guests will appreciate the clean, well-maintained interiors and the attention to detail in the room’s design. What truly sets this hotel apart is its quiet atmosphere. Unlike many city-center accommodations, the Qiyupai Hotel ensures a peaceful night’s sleep, free from the noise of traffic or nightlife. Whether you’re in town for business or leisure, this serene environment enhances the overall stay. In summary, the Qiyupai Hotel combines a great location, spacious rooms, and a quiet setting to deliver a highly satisfying guest experience. It’s a fantastic option for anyone visiting the area.

I recently stayed at Orange Hotel and had a fantastic experience. The room was clean, comfortable, and equipped with all the essentials for a relaxing stay. The staff were friendly and attentive, always ready to assist with a smile. The hotel's facilities, including a cozy lounge and well-maintained common areas, added to the overall comfort. Its central location made it easy to explore nearby attractions and access public transport. The breakfast offered a good variety of tasty options to start the day. Overall, Orange Hotel provided excellent service and value for money. I would happily stay here again!

小张 service was excellent. If there is a 5.1 Stars rating, I will give it. I am totally impressed from the room to the toilet to the morning breakfast restaurant. Initially I was skeptical about this hotel as it looks too good to be true. Cleanliness. Spotless. The feel and the area to me is very clean and tidy. Very comfortable. Location. Near to metro, Feng qi station. About 30m away. Didn't take it but if u are looking for a hotel near a metro, no hesitation Service. From front desk to the hotel staffs, they are all very professional. Amenities. For anyone looking for a hotel with washing machines, there are 4 wash machines and 4 dryers at level 5. At level 8, there are 1 dryer and 2 washing machines. Good if u need a chance to wash your clothes before continuing with the next leg.

Booked this hotel for ~ 3 nights - arrived on wed night, flew off on sun night. Upgraded to their lake view suite which was perfect since I was working remotely. Most hotel staff aren't as willing to help except for this lady whose name is Feng Lin. Cleaning staff are very nice though, ensuring your stay is comfy. Beware of this uncle (not very tall) who is crazily just pushing tour packages to you. I find that irritating and he does not stop even after you decline him. Suggest that the hotel sends him for some basic etiquette classes. Advice for new travellers: if you intend to just spend time by the west lake, then perhaps get a hotel right beside the lake. Cheers.

As a USA traveler, this hotel was the Perfect location, great customer service. Silly as it sounds, we really appreciated the laundry room with commercial washer and DRYER. Wish we can stay longer

The hotel was wonderful, right next to a subway station, a mask across the street with lots of food options. The breakfast was great, they had a lot of western and Chinese choices, and they tasted good. The staff is very friendly, all in all they made my families short trip memorable.

i booked a twin room, requested for non smoking area as we are sensitive to it. they gave us 9018. but after going inside, i noticed traces of smoke smell. i called the reception right away. the manager immediately changed our room to 1018. I was so amazed how quick she attended to my concern. so i am giving this hotel the highest possible rating i can give. the breakfast buffet is very satisfying. with all the food you want to eat. from soup, veggies, rice, cereals, fruits, bread, coffee, soy milk, hot milk, noodles. honestly, i didnt seem to look for other food. becuase 36RMB for a breakfast buffet is a jackpot!! where else can you find a sumptuous meal for only 36RMB?? only in Merchant Marco Edgelake Hotel!! although the location is quite outskirt.. if you have big luggages and you prefer to walk, it would be a bit troublesome to you. but with the cost per night, the service, attitude of the staff, i will definitely come back to this hotel and will recommend to my friends.