Service: First, let's talk about the service. We arrived late at night due to a flight delay, and the hotel called us twice beforehand to confirm our itinerary, which was really good. We stayed for two nights, and on the second day, when they cleaned the room, the trash wasn't emptied, and the bathmat in the bathroom wasn't changed even though it was dirty. That was a bit perfunctory.
Cleanliness: The first thing I wanted to do when I entered the room was to close the curtains. When I pulled them, I saw dust floating everywhere in the room under the light. At that late hour, I just put up with it. The cleaning staff was very perfunctory; there was a urine smell in the bathroom. See photo 3 for the thick dust on the curtains.
Environment: The hotel's location is good, mostly surrounded by other hotels. However, I don't know how Trip.com rated this hotel, but it definitely doesn't meet a 5-diamond standard; it's more like a standard chain budget hotel. The lobby is small, and the rooms are small. It says it opened in 2023, but the room facilities look like they're a decade or more old. See photo 2.
Facilities: I have to complain about the anti-human design of the sink. The faucet doesn't extend into the sink; it's right on the edge, so when you turn on the water to wash your hands, it all splashes out. See photo 1.
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