Romantic Hotels in Hainan, China

The apartment has excellent soundproofing, so after a day of activities, it's incredibly quiet for a good rest. The bedding is super soft and comfortable, ensuring a really solid sleep. The room's screen mirroring and high-speed WiFi are both fantastic. The bathroom features a wet/dry separation, and there's stable 24-hour hot water. It's perfectly suited for both traveling with friends and solo trips!

The hotel is brand new, with very spacious rooms and excellent facilities. Most of the public areas are shared with the neighboring Belmond property, including the pool, restaurants, and kids' club. The buffet breakfast offers a wide variety of options and is available until 12 PM, so you don't have to worry about missing it if you wake up late. The service was truly commendable. Upon check-in, the front desk kindly upgraded our room free of charge, and they were very prompt in addressing all our questions and needs throughout our stay. While there was some objective noise from nearby municipal construction, it stopped during lunch and in the evenings. Since we were out of the hotel for most of the day during our stay, it didn't really bother us much.

This stay was absolutely perfect! From the moment I stepped into the lobby, KK at the front desk greeted me with such warmth and enthusiasm. She not only patiently answered all my questions but also proactively introduced the hotel's high-tech amenities, like the smart robot that effortlessly handles food orders, deliveries, and information inquiries – truly impressive technology! Even more surprising, there's a self-service washer and dryer right next to the room, with complimentary detergent provided. The entire wash and dry cycle only takes two hours, which is incredibly thoughtful for guests staying longer or needing frequent laundry. KK provided service with a constant smile throughout my stay, helping with my luggage upon check-in and even presenting a local specialty gift upon check-out. These small details really highlight their attentiveness. The hotel environment was clean and bright, and the drinks and meals delivered by the robot felt incredibly considerate. From the facilities to the service, every aspect showcased the hotel's professionalism and sincerity. I will definitely choose this hotel again next time I'm in Shenzhen! Highly recommend it to anyone looking for efficiency combined with a personal touch!

An unparalleled experience! The hotel was grand in every aspect, making us feel right at home. We booked a Royal Club King Room, and it came with a complimentary afternoon tea upgrade. Since we missed the evening 'Sweet Hour', the butler, a lovely and kind young lady, graciously offered us afternoon tea for the following day instead. She was incredibly thoughtful and meticulous, providing us with all the necessary timings and important tips. **Facilities:** The TV felt a bit small for a Royal Club room. **Cleanliness:** Exceptionally clean. The bathtub didn't even need a liner, and the bath towels and hand towels were all very soft. The hotel provided two large and one small blue pool slippers, plus two large and one small white disposable slippers. **Service:** After our first swim, the bathrobes got completely soaked. The hotel promptly provided two extra sets, which was very efficient. **Location:** It's in a prime spot in Haitang Bay, about 1.8 kilometers from the CDF Duty-Free City.

Our butler, Lulu, messaged us on WeChat beforehand to ask what we needed, and her replies were always super prompt – excellent service! 👍🏻👍🏻👍🏻 The hotel pool water wasn't very clean; hope they can pay more attention to that in the future. Parking was quite tight, and breakfast wasn't really worth the price. At checkout, the doorman didn't help with our luggage, making the elderly guests carry their own bags to the car. This was the first time I've ever seen such service.

This guesthouse is absolutely beautiful with a gorgeous environment, probably the best in town. The room directly faces the azure sea, making it the closest I've ever stayed to the ocean. It's clean, with modern and complete facilities, and the service is warm and attentive. It's located in a very quiet part of Tianya Town, close to the hustle and bustle but still offering a private, tranquil escape – both convenient and relaxing. There are many charming coffee shops nearby where you could easily spend an entire day. It's also very close to the beach, which is incredibly convenient when traveling with kids. Plus, the guesthouse has its own beautiful pool that perfectly complements the blue sky and sea – so incredibly comfortable!

This hotel is great, it's my second time here. Soon after checking in, a butler contacted me and sent me information about the hotel's activities and specific schedules for kids' programs. They also provided very detailed information on transportation and things to do on the island, which saved us a lot of hassle. Special requests were also promptly and well-responded to. The service this time was even better than my first visit. I'll definitely contact Butler Jinjing again when I go back. [rose][rose] However, regarding the facilities, the big slide behind the hotel was out of order, and the children's activity area has shrunk. I hope they'll reopen it in the future.

Facilities: This five-star hotel boasts comprehensive and luxurious facilities. The large balcony with a bathtub, lounge chair, and table is a thoughtful touch. The linens are of excellent quality and very comfortable. However, the toiletries could use an upgrade. The breakfast buffet is rich, varied, and delicious, featuring Hainanese specialties. Dishes and drinks are replenished promptly, which is a big plus! 👍 Cleanliness: Very clean and tidy! 👍 Environment: Both the interior and exterior environments are excellent! It really has a holiday vibe. The hotel offers very convenient and close access to the beach and seawall, and it's clean and not crowded. Service: The front desk and housekeeping staff are well-trained. They actively greet guests and respond to guest requests promptly and proactively. A huge thumbs up! 👍

I've stayed here twice, and both times the front desk service during check-in was very poor. The executive lounge service was a hit or miss, and there was one female staff member whose attitude was exceptionally bad (I forgot her name, but everyone should avoid her). However, I must commend the housekeeping staff. They were incredibly meticulous, even helping me hang my freshly washed clothes on the balcony, carefully laying them out one by one with towels underneath. I was deeply touched. A special shout-out to Chen Shanghong; with such dedication, you're bound to succeed wherever you go! 👍

Phoenix Island Resort & Hotel truly embodies a relaxed vacation vibe. You can watch the sunrise in the morning and the sunset in the evening, seeing boats crisscrossing the sea and hearing cruise ship horns. Sleep in until you naturally wake up, then head to the restaurant where breakfast is served until noon for a delicious meal. The hotel's green spaces and swings are popular spots for visitors to take photos. Lying on a sun lounger by the pool, feeling the sea breeze – it's pure bliss! 😊 Every time we visit, the front desk attendant, Xiao Ying, is so warm and thoughtful, arranging our room and offering welcome snacks. If we ask for extra water bottles in the room, they're delivered quickly. Compared to more stingy hotels, this really puts us at ease. Although we've stayed many times, there are still so many parts of the hotel we haven't experienced, so we'll definitely be back for more! 😀