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Posted on Mar 27, 2026
Guest User
Not close to the train station or lift station. Requires a pretty good uphill walk. About 15-20 min walk uphill from train station, and about 10-15 min walk from the ski lift/gondola. But once you get there, the location is beautiful. The hotel does offer a shuttle/e-car/bus transport. It's quiet, overlooks the town, views of the mountains, perfect secluded space. Hotel is clean, rooms are beautifully designed, compact but functional. Beds are comfortable, loved the rooms. We had a family room which was perfect for our family of four. The family room consists of two separate rooms across from each other in the hallway. In the hallway, there was a private entrance that brought you into the space where the two rooms were located. We loved this, because it turned our hallway between the two rooms into a foyer. Service was attentive and detailed. Loved the welcome beverage at check-in - nice touch, set the tone for the rest of the stay. Bar was cute and menu was creative. Patio deck restaurant was a perfect place for lunch. Amazing view of town and mountains, outdoor kitchen. Restaurant was great - food and service were wonderful. Breakfast was lovely. We do wish they would have changed up a couple things each day, because it was the same thing every day. Pool/Spa area was amazing. It had everything - sauna, steam room, plunge pool, two lounge pools, hot tub, showers. Caution: remember we are in Europe, some people may enter some of the facilities nude. We are personally not accustom to that, so it was definitely a little alarming for our children to see grown adults around naked. It would not be a bad idea for the hotel to have a policy around nudity or at least warn guests at check-in, on the website, or with signage. Wengen was our favorite place we visited on our tour of Switzerland, will be back, and when we come back it will be at this hotel.
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Price per night from€ 377
Posted on Jul 28, 2026|Economy Double Room Jungfrau View
Tzyy0I really enjoyed my stay at this hotel in Wengen. Its location is excellent, right next to the train station and within easy walking distance of restaurants and grocery stores.
The views are stunning, and having breakfast while overlooking the Swiss Alps was a highlight of the stay. The breakfast itself was also very good. One of my favourite memories was watching the World Cup from our balcony while the crowd gathered downstairs, it created such a fun atmosphere.
The restaurant below the hotel plays pleasant music throughout the day and into the evening. It didn’t bother us, but it’s something to keep in mind if you prefer a very quiet stay.
The bed and pillows were very comfortable, which made for a great night’s sleep. If I had one complaint, it would be the smell of cooking that occasionally lingered in the corridor outside the rooms.
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Price per night from€ 191
Posted on Feb 17, 2020
Guest User
A lovely Swiss-style hotel located perfectly on the river front in the beautiful Interlaken Snowy mountains viewable from the bedroom window really made it a picturesque setting. Although visiting in the warmer months would be just as good. We were warmly welcomed by an enthusiastic employee, a Canadian woman who’s name we didn’t get. She made recommendations on restaurants, which were amazing, and also places to go and visit in the surrounding region. She even checked the live cameras on top of the mountains to provide us with weather conditions - amazing customer service. We highly recommend taking a train to Lauterbrunnen followed by the gondola up to Murren - the place is stunning and the views are incredible! Breakfast was enjoyable and included fresh bread from the bakery over the road, homemade Bircher muesli and the best green tea I’ve ever had! A breathtaking trip which has us wanting to go back as soon as possible!
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Price per night from€ 265
Posted on Dec 2, 2023
DonW1128Rating: ⭐⭐⭐⭐⭐ (5/5)
Is pleasure of staying at a wonderful hotel that left a lasting impression. From its impeccable design to the delectable breakfast, my experience was delightful overall. Although the weather didn't quite cooperate during my stay, the hotel's fantastic service more than made up for it.
The hotel's interior design is simply stunning. Every aspect of the decor exudes elegance and sophistication. The attention to detail is evident, and it creates a warm and inviting atmosphere throughout the premises. The architecture and furnishings are tastefully chosen, providing a luxurious and comfortable ambiance for guests.
One of the highlights of this hotel is undoubtedly the breathtaking view. Unfortunately, I encountered some bad luck with the weather during my stay, which limited my ability to fully enjoy the surroundings. However, even through the mist and rain, I could sense the beauty that lay beyond the hotel's windows. I can only imagine how magical it would be on a clear day.
The service at this hotel is truly exceptional. The staff members are attentive, friendly, and go above and beyond to ensure guests have a memorable experience. From the moment I arrived, I felt warmly welcomed and well taken care of. The hotel's commitment to customer satisfaction is evident in every interaction, making the stay truly enjoyable.
breakfast was simply delicious! The array of options available was impressive, catering to various tastes and dietary preferences. this hotel left a lasting impression on me. The well-designed interiors, the mesmerizing view (even through the rain), the exceptional service, and the mouthwatering breakfast made my stay truly remarkable. If you're looking for a hotel that combines elegance, comfort, and impeccable service, this is the place to be.
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Price per night from€ 300
Posted on May 22, 2026
Guest UserThis hotel was honestly a really good value for the price. The location is very convenient — less than a 5-minute walk from the train station, and there are also bus stops nearby, so getting around was very easy.
It is in a quiet neighborhood with a nice atmosphere. Opening the window in the room, you can see calm and peaceful scenery outside, which made the stay feel very relaxing.
The room and bathroom were nice, and the bathroom had a separate shower area, which was really convenient.
One thing I especially appreciated was the shared dining area. There was a place to boil water, make coffee or tea, and they also provided microwave, basic utensils and tableware. It was very useful for us since we brought some instant noodles and simple food back to the hotel at night. Haha, the selection of one British tea brand they provided here felt even more varied than what I usually see in supermarkets back in the UK.
The staff were also very kind and helpful. I accidentally lost a T-shirt there, but they contacted housekeeping for me and eventually found it. I really appreciated their help.
We stayed here for two nights, and because the hotel was fully booked for our last night in Interlaken, we moved to another hotel that was more expensive. But we still preferred this one because it felt more comfortable and practical for travelers like us.
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Price per night from€ 115
Posted on Mar 1, 2026|Standard Twin Room
Guest UserWe had a wonderful stay at Hotel Weisses Kreuz and would highly recommend it.
The location is absolutely excellent — right in the heart of town with everything within walking distance. There are plenty of amenity shops, restaurants, and attractions just steps away, making it incredibly convenient. Parking was straightforward as well. There is nearby parking available, and payment applies from 7am onwards. We found the parking spaces to be relatively spacious, which was a plus. Cars can’t really drive into the hotel so we were a bit lost initially
The receptionist was such an amazing lady — warm, welcoming, and professional. She kindly upgraded us to a corner room that was bigger than what we had originally booked, which we really appreciated.
The room itself was comfortable, and we especially loved having a bathtub — it made the stay extra relaxing after a long day out. They were very thoughtful. They gave us chocolate on the bed. Thats sweet. There are lift for our heavy luggage as well.
Breakfast was excellent with a wide variety of choices. Considering that breakfast is included in the price, we felt it was very good value for money.
The only small note is that the corridor lighting is quite dim, which can make it feel a little heavy or subdued. However, the overall atmosphere of the hotel is vibrant and lively, with what seemed like a high occupancy rate — clearly a popular choice.
Overall, this is a very well-located, comfortable hotel offering great value. We would gladly stay here again.
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Price per night from€ 178
Posted on Jun 19, 2026|Comfort Apartment- No A/C - Annex Building
Guest UserThe location is super convenient, right next to Platform 1 of Interlaken West station. There's a large supermarket directly opposite where you can buy groceries to cook in the apartment, and plenty of restaurants and shops nearby.
We stayed in an apartment, which was very spacious, and the facilities were well-maintained and quite new.
Although we arrived in late May, we unfortunately hit a European heatwave with temperatures around 27-28 degrees Celsius. Since the apartment didn't have air conditioning, it was quite uncomfortable. I saw in the reviews that the hotel usually offers two fans per apartment, so I immediately called the front desk to ask if they could provide one. They said they could provide one. As there were two bedrooms, I asked if we could have two, and the front desk directly replied: 'No, you can only request one fan.' Their attitude felt a bit unfriendly. Also, in apartments without air conditioning, a fan should really be considered a basic amenity and not something guests have to specifically request.
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Price per night from€ 291
Posted on Jul 3, 2026
Guest UserI stayed here during the summer. Overall, the hotel may suit many travellers. However, based on my personal experience, the room I stayed in may not be ideal for guests who are very sensitive to light or noise.
Before sunset, the room did not feel completely dark, so guests who prefer a fully dark room for sleeping may want to take this into consideration. I also noticed some noise from the corridor, doors, upstairs movement, and the road, so it may not be the best choice for guests who need a very quiet room.
This is only my personal experience from the room I stayed in, and other rooms or stays may be different.
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Price per night from€ 216
Posted on Jan 31, 2026|Historic Customized Room Baroque Style Without Balcony
Quacks and LolaLocation
The hotel is centrally located in Interlaken. Interlaken Ost train station is about an 8-minute walk away, and a bus stop is just about 100 meters away. This is very convenient for excursions in the region.
Room
The room was beautifully decorated in an appealing Baroque style, making it cozy and elegant. We also received a nice upgrade to a room with a balcony, which made our stay more pleasant. Unfortunately, cleanliness was a drawback: the silicone joints in the shower showed mold. This is unacceptable in a 4-star hotel.
Staff / Reception
At check-in, Pierre truly impressed us: he was very friendly, professional, courteous, and service-oriented. The rest of the staff was generally attentive and friendly but sometimes seemed a bit unsure and not always entirely competent. Language skills were an issue: German is only spoken to a limited extent, and Swiss German not at all, which sometimes complicated communication.
Breakfast
The breakfast, unfortunately, was very disappointing and did not match the quality expected of a 4-star hotel.
• There was no declaration or allergen labeling for the food.
• The products offered seemed cheap and stale: scrambled eggs from a carton, hard pretzels from the day before, and pastries and bread that were consistently low-quality frozen goods.
On the positive side, the reception actively asked for our feedback after breakfast. After our honest comments, something was brought to our room as an apology. Unfortunately, this included some already moldy berries, which negated the good gesture.
Overall Impression
Despite the beautiful central location, the generally very nice room with a balcony upgrade, and especially Pierre's outstanding service, our stay was overall disappointing. The mold in the shower joints and the low-quality breakfast left a negative impression. For the price and star category, we would have expected significantly more cleanliness and quality. Therefore, we would not recommend this hotel.
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Price per night from€ 278
Posted on Aug 17, 2024
Guest User
Beautiful environment, ideal location, convenient transportation, great breakfast, warm indoor environment, and kettle. You can see the green mountains outside the window, and you can fall asleep to the sound of water at night, which is very comfortable!
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Price per night from€ 176