## Environment
The location is absolutely stunning, directly facing snow-capped mountains and a picturesque hillside. The view from our room window was simply gorgeous. It's also conveniently located right next to the train station, and you can even watch trains pass through the beautiful scenery.
## Facilities
Although the hotel is historic, it's impeccably clean and well-maintained. It beautifully combines classic charm with modern conveniences. Parking is available but costs 25 CHF per day.
## Service
Overall, the service was quite good. However, on our second day, housekeeping didn't replenish our complimentary water bottles, seemingly because we hadn't finished the ones from the previous day. When we finished them and called reception for more, we were initially told there would be a charge. After we explained that the water hadn't been refilled during cleaning, they promptly sent some up free of charge. Interestingly, the mini-bar drinks are complimentary. On a lighter note, the cleaning staff accidentally left a cleaning cloth behind, haha! Each of us also received a complimentary voucher for the evening lounge, redeemable for a drink while enjoying live piano music – a really nice touch. The pool was wonderfully empty, but unfortunately, the sauna was out of order that day.
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