Name: Tokyu Stay Hakata
Address: Fukuoka, Japan
Rating: 9

Japan

Tokyo

Kyoto

Fukuoka

Sapporo

Osaka

Naha

My husband and I loved the hotel! The staff were polite, the location was very convenient and good, close to the metro. We had an amazing view from the window! 

The only problem was that the hotel building is not new, our bed was right next to the window, and it was very cold coming in through the windows. We were there in November, and the window frames really need to be replaced. It was very cold sleeping by the window.

I enjoyed my stay at Tokyu Stay Ikebukuro, the location is extremely convenient, just a short walk to the station, with many restaurants and shops nearby. The room was clean, practical, and having a washer-dryer inside the room was a big plus.

However, I want to highlight that the hotel is located near a street where some men stand around at night trying to get customers for nearby nightlife establishments. They didn’t disturb me or approach aggressively, but the atmosphere may feel uncomfortable for some travelers, especially late at night.

Overall, the hotel itself is great, but it’s good to be aware of the surrounding area when walking back after dark.

The hotel is located near both the JR station and subway station, making transportation extremely convenient. The hotel also works with Airpoter for same-day luggage delivery to the airport, so there is no need to carry luggage around or return to the hotel before heading to the airport.

The room is spacious and very clean, equipped with a ReFa shower head, quality body wash, and a hairdryer. The in-room washer–dryer is extremely convenient, allowing washing and drying in one go, and laundry detergent is also provided. Water machines are available at the lobby.

The staff speak English well and are very kind and helpful. They even proactively provided tape when they saw me packing a box, which was a thoughtful touch.

Pros: I was quite satisfied with the in-room amenities; it came with a great washing machine and refrigerator! The room itself was very clean, and all the toiletries were well-stocked.

The hotel's location is excellent, right next to a convenience store, the subway, and my favorite abura soba place! It's not far from the shopping mall or Shinjuku JR station either.

Cons: The air conditioner in the room blows directly onto the head of the bed, and my husband caught a cold from it! The room felt stuffy, and opening the window didn't help much. The curtains didn't block out the light, and combined with the stuffiness, I woke up many times throughout the night. In the morning, the soundproofing was terrible; children's voices echoed throughout the hallway! I was really sleepy during the day. The breakfast was also very minimalistic. For a hotel costing over 1700, the value for money isn't great.

The service at this hotel was excellent, and it was very clean and well-equipped with everything we needed. The location is incredibly convenient, right next to the subway station — I was amazed! Getting around was so easy. I'll definitely stay here again if I have the chance.

Great location, close to two different train stations. Relatively quiet area but still have combini and supermarket a few minutes away. Room was clean and check in and out was efficient!

Had a wonderful time at this hotel.
Location: Very close to major landmarks.
Staff: Extremely helpful and they speak great English, which made communication easy.
Room: Very clean (great housekeeping) and included a washing machine, which was super convenient.
Overall: Really enjoyed the hotel and would stay again.

The room was pretty standard, with enough space to open a large suitcase. They offer one room cleaning service for every 7 nights stayed, which is a bit infrequent. The highlight was definitely the in-room washer-dryer combo, which was very convenient. The only downside was the air conditioning; it was quite noisy and affected my sleep. Everything else was fine. Overall, the value for money was a bit low; I wouldn't really recommend it unless you specifically need the washer-dryer.

Stayed here a few times before. Supermarket just 5 min walk. Chill neighbourhood.

I accidentally booked the wrong room and didn’t realize it didn’t come with a washing machine. After I contacted the hotel, the staff were very considerate and kindly arranged a room with a washing machine for me. I really appreciate their flexibility and thoughtful service—it made my stay much more comfortable and worry-free!

This is exactly the place I want to return to! A wonderful hotel in a great location, with nice rooms and decent renovations. We didn't have a view from the window, but that's not a problem. 

There is a coffee machine here, free for hotel guests. This is a big plus, thank you! 

The staff are polite and always ready to help you.

Seriously, this hotel is incredible! On the second floor, there's a fantastic complimentary bar with drinks, including some alcoholic options. You can even take your drinks to the terrace, which boasts exquisite landscaping and stunning views. The front desk staff was not only super handsome (a Western guy!) but also incredibly friendly and helpful! Our room was extremely clean and very spacious. The washing machine was another great feature and worked flawlessly! Absolutely perfect!

I had a wonderful stay at this hotel. The room was spotlessly clean, brand new, and impressively spacious. The beds and pillows were very comfortable, ensuring a great night’s sleep. I also appreciated the small details, like the tasty tea and coffee provided in the room. As a special surprise, I received a thoughtful gift in honor of the hotel’s opening, which made my stay feel even more welcoming. Overall, everything was excellent, and I would be happy to return again.

Wonderful experience ~ we like living inside a museum.  Traditional ￼architecture combine with new elements.  We booked two types of room but every room had a washing machine with dry cloth function.  

Nice staff provide us 5-star service~ better than some 5-star hotel.  

Great location which provides us shopping, food and sightseeing within walking distance.  The most important thing is keep us out of busy and noisy areas.  We found so many local people come to this area on weekends.  We feel safe and really enjoy stay close with local people.

Close to metro station, just 5-10mins walk from hotel.

The room was clean and tidy, exactly as pictured in the hotel's promotional materials. We were a family of three, and upon check-in, the sofa by the window had already been made into a bed. The hotel's location is great, making it easy to get around, and it's very close to both a park and a shopping mall. The breakfast was also good.

Overall, a pretty satisfying experience. The hotel is about a 5-8 minute walk from Hakata Station, and you can reach it from both exits. The highlight for me was having a washer/dryer combo and a microwave in the room, which was incredibly convenient. The room size is typical for Japan, a bit on the smaller side. If you're traveling with kids, I'd recommend booking a residential room instead.

Tokyu Stay

Columbus

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