Name: Centara Nova Hotel Pattaya
Address: Pattaya, Thailand
Rating: 8.5

Thailand

Phuket

Bangkok

Pattaya

Krabi Town

Koh Samui

Hat Yai

The hotel location is really nice.. basically you have everything like 7 eleven, massage shop, restaurant,  night market .. all within walking distance. Stuff and services all are awesome. The hotel is kids friendly. Your kids can just stay inside for 3D2N not getting bored. Just one things we do not like, our rooms and the breakfast area have many mosquito.

A decent option, with a fantastic location. It's just a 2-minute walk to the beach, and the pool is open 24/7 with plenty of sun loungers. The grounds are cleaned early every morning, keeping everything spotless. There are tons of restaurants, markets, and massage parlors nearby. The rooms are very spacious, though they haven't seen a renovation in a while, and have huge balconies on all sides. Room cleaning isn't great, but that's a tiny drawback. The staff are very responsive at any time of day. For a beachfront property, the price-quality ratio is simply amazing!

The hotel is good overall, and the staff were very friendly and helpful. However, there were a few issues during my stay. The washbasin in the room had some problems, which was a bit inconvenient. Also, the room was located far from the reception area, and I had to take a shuttle bus to get there, which made it less convenient when going back and forth. With a few improvements, this could be a great place to stay.

Let's start with the pros:
1.  Located in the Karon Beach area, the hotel has a relatively private beach. The beach is very clean and perfect for playing in the sand and water, suitable for both toddlers and older children.
2.  The hotel boasts several swimming pools of varying depths, making it ideal for families with kids.
3.  Overall, the hotel service is decent, with only a few exceptions.

However, there are also many cons:
1.  Aside from the one or two restaurants within the hotel, dining out in the central area requires a taxi ride starting from 200 Thai Baht, which means 100 RMB for a round trip. Walking takes over 15 minutes, and the steep slope leading to the hotel entrance is quite unsafe to walk on. Tuk-tuks don't feel very safe either.
2.  At 3500 THB per night for a twin room during Chinese New Year, the hotel feels quite run-down. While the hygiene is acceptable, the facilities are far behind what you'd find in high-end hotels or B&Bs in China. The toiletries are also very poor; you have to call to request toothpaste and toothbrushes. The bathtub was also very dirty.
3.  The breakfast isn't suited to Chinese tastes, and there are a lot of Indian tourists.
4.  The female duty manager at the front desk, Nicky, had a terrible attitude. She kept frowning every time I asked a question, as if I owed her money. She should be fired!
5.  They gave us the worst room, right on the edge (see pic P20). I don't know if it was discrimination or just a coincidence. I had specifically requested a room with a better view at the front desk, and clearly this room type is available in every building, yet they still gave me the worst one. It was during my complaint that Nicky started frowning impatiently.

We booked a luxury sea view room and a pool villa, which are single-story bungalows nestled in the hills just around the corner from Patong and Karon beaches. However, the location also presented some inconveniences. Firstly, getting from the lobby to the rooms required calling the hotel's 'Tuk-tuk,' which meant waiting. If you walked uphill, even with good stamina, it would take about 6-8 minutes. Secondly, because it's built into the hillside and integrates with nature, there were more crawling insects and mosquitoes. I got quite a few mosquito bites, and at night, there were sometimes strange animal sounds outside. Luckily, I knew this beforehand, so I wasn't too scared. Thirdly, the property is a bit old, and the facilities definitely need renovation and maintenance. The air conditioning was so loud it affected my sleep. On the second night, I simply turned off the AC and used the ceiling fan before bed, which was quiet and not too hot. The dining here was pretty good; breakfast was ample, and dinner tasted nice! You just have to get used to shooing away the fruit flies. There's a path from the public pool leading to Karon Beach, but the downside is I got bitten quite a bit along the way. In summary, if you're looking for a relaxing hotel stay and beach time, this place is decent! But for going to lively areas, you'll need to book a ride-sharing service.

This villa is really great, and most importantly, it's very new – excellent value for money! The private pool, although small, is super clean. This price exceeded our expectations. Plus, the villa complex offers a-la-carte breakfast, afternoon tea, and cocktail drinks daily. There's a 7-Eleven right at the entrance, which is very convenient, and the beach isn't far either.

Stayed at Centara Grand at CentralWorld recently and honestly this hotel is giving ”main character Bangkok vacation” energy from the moment you walk in 😭✨

First of all, the location is absolutely ridiculous. You are basically attached to CentralWorld, which means shopping, food, cafés, massages, and random impulse purchases are all dangerously within walking distance 😂 I genuinely lost track of time every day because everything was so convenient.

The room was spacious, modern, and very comfortable, with huge windows overlooking the Bangkok skyline. At night, the city lights looked amazing and I may or may not have spent an embarrassing amount of time just staring out the window doing absolutely nothing 🌃

The breakfast spread was also seriously impressive. Plenty of local and international options, and somehow I always ended up eating more than planned 😭 The staff throughout the hotel were warm, professional, and incredibly efficient, making everything feel smooth and effortless.

The pool and facilities were also beautifully maintained, offering a nice escape from Bangkok's heat and crowds.

Honestly, Centara Grand is one of those hotels that gets the important things right — fantastic location, comfortable rooms, great food, and service that makes the whole trip feel easier. If convenience and comfort had a luxury cousin, this would probably be it.

This is my 2nd stay, I like the hotel service. Just the hotel slightly old and only have one 7-11 nearby, this 7-11 branch have no much choices. Walking distance to platinum mall, Big C, central world and erawan shrine. Can walk to Siam paragon too just slightly far. The nearest BTS station is chit lom. Due to weather too hot as usual, I mostly take grab to going out. 

Breakfast just normal, for me I can skip it.

Hotel room can watch YouTube and Netflix. Overall the hotel is ok, I will come back again because of their service and actually location still not that bad.

Hotel was very nice. Staff were friendly and cleanliness was very good. Room was spacious with a dining/ study table and office chair. Location of hotel was right beside Central Ladprao mall and a train station, and can be easily accessed through the link bridge that cuts through the carpark. Highly recommended!

The hotel was decent. There was a very enthusiastic bellhop who also spoke Chinese. The air conditioning was extremely loud.

A small anecdote: We arranged a 1-hour late check-out with the front desk. The lady said it was all set, but when we went back to our room, the key card still wouldn't work. So we went back to the front desk again. They said it was definitely fixed this time, but it still didn't work. It was very hot, and we didn't want to keep going back and forth to the front desk, so we asked a housekeeping staff member to call the front desk. The front desk said they would handle it immediately. After waiting five minutes, the housekeeping staff member was also gone. We had no choice but to go back to the front desk. Just then, the bellhop walked by. We explained our predicament, and he resolved it in an instant.

Next time, for front desk staff who can't even get the key card timing right, they should be the ones to come to the guest's room to sort it out, instead of making guests run back and forth.

This hotel is perfect if you need to visit the immigration office early; it's right outside the government service center, and transportation is very convenient. The room was very clean, breakfast was good, and the vending machine was incredibly useful. The service was excellent.

My daughter visited Centara Life Maris Pattaya this time and declared it “super fun!” 😍
What impressed her the most was the hotel’s water park, with its slides, fountains, and swimming pools, keeping her entertained in the water all day long without getting bored. 🌈💦

Another highlight for her was the 20 baht coin-operated games. 🎠💰

Overall, Centara Life Maris Pattaya is a great place for families and kids. The atmosphere is lovely, the staff are friendly, and there are endless activities to keep children entertained. If I get the chance, I will definitely bring my daughter back again. 💜

The location and activities around Pattaya convinced me to extend my original plans from a one week to a two week stay.  The hotel was clean, but older and I had a few issues with the room such as loss of power throughout the hotel a couple of times and the control unit on my A/C stopped working.  The staff were friendly and were quick to address the issue with the A/C unit.  The hotel is in a good location and close to the beach.

GREAT stay again @ my preffered hotel at Pattaya. 
Closed by Central Pattaya, Soi 6 , Beach-Road, Soi Bhuakao, even Walking Street within 20min walking distance. ENJOY it & PATTAYA 🤗

Centara

Columbus

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