Name: Centara Nova Hotel Pattaya
Address: Pattaya, Thailand
Rating: 8.6

Thailand

Phuket

Bangkok

Pattaya

Koh Samui

Krabi

Japan

Osaka

We had a wonderful stay here! The room was spacious and comfortable. The check in staff was very kind to inform us that the bunk bed was designed for kids and offered to let us change the room if we found it unsuitable after our check in. But it served our needs well and we enjoyed the room nonetheless.

The pool facilities were amazing (even though we only used it for a short while). While we did not use all the facilities, but there seems to be lots of activities and facilities to try around the resort, you don't even need to step out to have a good time!

I must compliment the staff for their warm and friendly service. Kudos to Harry and the concierge staff, and Jezzi the check in team. And housekeeping staff who responded to our night call to help with the toilet. Their service was the highlight of our stay.

The location is great, just a short walk to Karon beach. Convenient stores and minimarts nearby, some restaurants/food stalls available as well.

I highly recommend Centara Karon and would come back again if I am in Phuket!

The best choice for family with kids, my son really love the pool, slide and lazy river.
Great fasilities and friendly staff.
A special thanks to Amah, Ray, Ziyad, and housekeeper name John who clean our room everyday. 
They also have Halal cert for chicken. 
Breakfast spread got veriety and they also serve thai ice tea & green ice tea everyday! 
Will repeat again next year!

Happy Holidays.
We have a long holiday with a very big room (2 bedrooms, 2 toilets and 1 big living room with a kitchen area) that is good and suitable for a family of 5 like us.
My children love the swimming pool, balcony, sports room and hotel cat. Good location, it is near the beach and food is within a short walking distance.

It is the first time for my children in Phuket. Everything is ok and safe for them. Good service, all reception staff are very friendly especially Khun Bou and a lady with long hair who has a beautiful smile and helped us a lot. We are happy to see the security at the entrance. They smiled and said ”Sawasdee karb” every time we passed by.

We like the sea views from both the bedrooms balcony and mountain view from the living room to have lunch and watch the sunset, no need to find any restaurant because we have everything from our rooms, just need to buy food from outside.

The few things that would be better if they can improve is the bathroom sink is too high for my little daughter, a lot of dried leaves in the pool and noises from the pubs which alerted us a few days but later we got used to it. 
But overall it is ok. Good  😊 😊 😊 😊 😊

The rooms are individual bungalows. If you book a sea view room, the ocean is right there as you open your door. (Though I had emailed well in advance to request a room with a good view, unfortunately, many trees still obstructed it.) I also observed that the sea views from rooms assigned to other guests, particularly Westerners, appeared to be better than those given to Chinese visitors.

The breakfast was quite a generic Western-style spread; after four days, I was completely fed up with it.

There were no convenience stores or supermarkets like 7-Eleven nearby, so food delivery was the only option.

On a positive note, the service was excellent. Even arriving at 1 AM, the staff were incredibly enthusiastic and helpful with the check-in process.

Spent 4D3N here. Location-wise, not directly in from of Kata beach but they conveniently provide shuttle service to the beach, just 5 mins away. Resort is right in the middle of the main kata street so easy access to the area. 711 available nearby. Room-wise, we relocated on the ground floor in front of the main pool area, direct access from our balcony. As Asian family, we were used to leaving our shoes at the door and bare foot in the room, however floor was dirty. Not used for us to walk around in the room with our shoes. Beds were soft to our delight. Breakfast was good. Didn’t really get to enjoy the pool as we were sick day before departure. Suspect the drinks from previous night dinner we had at one of the restaurant along the street. That just killed the entire mood and we couldn’t enjoy Centara fully.

Отдыхали семьёй 2 взрослых и ребенок 3 года на вилле, она была чудесной! Сразу видно, что они недавно их открыли, в номере ещё пахнет чистотой и новой мебелью) все очень красивое, просторное, удобно, что у родителей отдельная комната)
Сервис на высоте, все работники улыбчивые, услужливые, несколько раз в день убирались в номере, приносили вкусные комплименты)
Предлагают завтраки по меню в ресторане только для жителей вилл и ещё можете пользоваться всей инфраструктурой отеля, завтраками в том числе из главного ресторана. Мы завтракали по меню, нам было достаточно. Там на выбор что-то из тайской кухни и стандартные вроде : авокадо тост, Бенедикт, блинчики, омлет, гранола. И ещё можно выбрать небольшие закуски на шведском столе.
С 17:30 до 19 гостям вилл предлагают бесплатные коктейли так же со вкусными закусками. Кофе/чай в неограниченном количестве.
Для деток есть игровая комната, большой бассейн с горками, лейками, ведрами и детская площадка) сын был в восторге ☺️
Наверное, из единственных недочетов, отмечу, что при заселении берут депозит 5000 батт (об этом никто не предупреждал, но нас смутило не это, а то, что депозит возвращают при выезде и у нас был ранний вылет, по просту не было бы возможности потратить тайские батты в таком количестве, но пошли навстречу и вернули депозит накануне, вечером)
До пляжа карон минут 10 пешком, рядом куча магазинов, 7/11, кафешки, массажки и всё всё всё. Уезжать не хотелось, вы молодцы. Надеюсь, уровень будете поддерживать.

The room is quite elegantly decorated, and it's a treat to behold. We were graciously accommodated at the executive floor, which is home to two bedrooms connected to a spacious living room in the center. The breakfast was quite bustling, and the staff seemed to be somewhat oblivious to the fact, especially the lady from the Philippines.
The swimming pool does not offer access for children. Nonetheless, it is a family-friendly option, although it is not the most suitable. The location is ideal as it is centrally located, providing access to all the activities and attractions you may wish to visit. My husband and my son enjoy a 600-metre walk to Topkart, which has recently opened. This hotel would suit couples in a romantic setting and business travelers with varying needs.

I really wanna applaud the front desk team that is present in the morning of 19th Jan. Right from the start, as I am walking to the hotel. Security was directing me, ground staffs kept wanting to help me carry my luggage, the front desk staffs ask me to take a seat and hand me all the docs to sign when I seated comfortably with a cold drink. They even rush the room to be ready at 11am so I can check in early. As my flight is at 8pm,  they extend my stay for 1 hr and offer to store my luggage while waiting.. I was also surprised by their bdae treat! Amazing Stay!! The amenities in the room is wonderful too! They offer me very useful train map to move around using public transport. a short 5mins walk will bring you to pratunam pier where you can travel w/o traffic jam

Great location and excellent service. Sraff could speak English. Hotel was next to Grand Central Ladprao mall which was easily accessible on the M level. Breakfast spread was good but most of the food was rather salty! The plus point was although no connecting door behind two rooms for family, there was a latchable external door outside two rooms.

For the location and price this is a pretty nice hotel. It’s not like the other Centara I stayed at. The rooms are “nice.”  Nothing to really get excited about but they are very nice. However, not sure if it’s because I booked on trip.com or if I completely missed something in the booking but my room’s one window to the outside faced a wall. I don’t mean there was a wall a few yards or meters away…I mean the balcony was completely against a wall. Absolutely ZERO sunlight. Perhaps that’s why the deal was so good. They do have rooms that look over the pool so it is an option. The breakfast was great. This is a very nice place to stay in the city center.

Convenient for visa extension as directly connected to Government complex (Immigration) under one roof.  Front desk, housekeeping efficient and friendly.  Parking guard Gf was the opposite.  Told us to turn inside the building though we have informed him we booked into the hotel and made us going around for the first 2 floors only to find out all parking lots have been permanently blocked off.  Upon our distressed   final approach, we were told to go to 4f where bridged directly to the hotel building.  Otherwise, could have been a comfortable stay.

Centara is good hotel with good gym and good view from windows, room looks fine and wide. Hotel far away from beach side. Restaurant  is expensive, no choice for poor vegetarians… They provide shuttle  bus drop to the beach every hour, thanks.
We stay one week without hot water in shower, reception  know about this problem , but nobody help, doesn’t matter how many times I call.
Fist time in my life I stay in 4****star hotel without good cleaning service, lots of insects on walls,
blankets and pillows very dirty !!!
There is nice swimming pool and garden inside with lots of trees and flowers. 
In this hotel they respect animals much more than humans, so they proud to show on the board lots pictures  with cats and dogs. 
Nearby restaurant  1 vending machine swallow money, but give no snacks, hotel said they not responsible.
Service should be better, need to find a manager with modern education to run this beautiful hotel with prosperity. My opinion if hotel gets money from international clients is better to teach stuff how to communicate with customers on American/English way, perhaps is right way to run business. Stuff is tired and boring all day long.

Hotel is clean enough , breakfast contain bread, fruit, main dish like porridge, rice noddle , vegetable and meats and  omelettes station and coffee and juices , quite complete breakfast. Can see quite a lot of Indian tourist stay in this hotel and they have occupied the swimming pool all the times, hotel location is strategic and with hotel private car park. Air cond is cold , hotel even look abit old but still functional and I have no complains.

Older hotel in a quiet location, good location if you’re mainly going to soi 6. Still close enough to city center with a short ride. Minibar in the room is nice.

Centara

Columbus

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