Name: Centara Nova Hotel Pattaya
Address: Pattaya, Thailand
Rating: 8.5

Thailand

Phuket

Bangkok

Pattaya

Koh Samui

Krabi Town

Japan

Osaka

Facilities: They have most of the basics, with two or three pools. We booked a deluxe sea view room, but honestly, we should have gone for a pool view. You can't see the sea, it's really far away. All you see are the street below and the parking lot. So much for a 'sea view' room! If we had a pool view, we'd see the pool right outside, which would be more convenient for using it. I think there's also a villa area, but I didn't look closely.

Hygiene: It was alright, pretty standard. The breakfast selection was poor and mostly catered to Western tastes. There were a lot of Russians. I found a hair in my freshly made omelet, which was unpleasant.

Environment: It's pretty average, especially for a resort. The best part is that it's right on the main street, which is quite lively with shops. A few hundred meters up the road is Karon Temple, and the night market is also there, but it's only open on Tuesdays and Saturdays, and we missed it.

Service: It was okay. Staff spoke English and Russian, but no Chinese, which wasn't a problem for basic communication. About 85% of people on Phuket are Russian, so that makes sense. This hotel is decent if the price is right, but it's not worth it if there's a significant holiday premium.

We really enjoyed our stay at Waterfront Suites Phuket by Centara. The apartment was spacious, clean, bright, and very comfortable, with a beautiful sea view, large windows, and a balcony that made the stay even more special.

It was an excellent option for a family vacation because there was so much space — comfortable bedrooms, a big living area, and a dining space where we could relax together. The apartment had everything we needed for a pleasant and comfortable stay, and it truly felt cozy and welcoming.

The location was also a big plus, with the beach nearby and a very relaxing atmosphere around the property. Overall, we had a very positive experience and created wonderful memories here.

Thank you for your hospitality. We would gladly stay here again.

Pros: Excellent location, close to the beach, nice hotel environment, with children's entertainment facilities, and a rich breakfast.

Cons: The hardware facilities are a bit old, the lobby is quite low-end and very hot. There were no welcome drinks or towels upon check-in, instead, they had a Starbucks where you had to buy your own. For a family-friendly hotel, it's not very accommodating to children; we were charged an additional 4200 Thai Baht for 4 nights for a child not occupying a bed (whereas many other hotels in Phuket offer free stays for children). Furthermore, the hotel doesn't offer Chinese-speaking service. The check-in time is late and check-out time is early (3 PM check-in, 11 AM check-out), which goes against international norms.

The rooms are individual bungalows. If you book a sea view room, the ocean is right there as you open your door. (Though I had emailed well in advance to request a room with a good view, unfortunately, many trees still obstructed it.) I also observed that the sea views from rooms assigned to other guests, particularly Westerners, appeared to be better than those given to Chinese visitors.

The breakfast was quite a generic Western-style spread; after four days, I was completely fed up with it.

There were no convenience stores or supermarkets like 7-Eleven nearby, so food delivery was the only option.

On a positive note, the service was excellent. Even arriving at 1 AM, the staff were incredibly enthusiastic and helpful with the check-in process.

Spent 4D3N here. Location-wise, not directly in from of Kata beach but they conveniently provide shuttle service to the beach, just 5 mins away. Resort is right in the middle of the main kata street so easy access to the area. 711 available nearby. Room-wise, we relocated on the ground floor in front of the main pool area, direct access from our balcony. As Asian family, we were used to leaving our shoes at the door and bare foot in the room, however floor was dirty. Not used for us to walk around in the room with our shoes. Beds were soft to our delight. Breakfast was good. Didn’t really get to enjoy the pool as we were sick day before departure. Suspect the drinks from previous night dinner we had at one of the restaurant along the street. That just killed the entire mood and we couldn’t enjoy Centara fully.

Отдыхали семьёй 2 взрослых и ребенок 3 года на вилле, она была чудесной! Сразу видно, что они недавно их открыли, в номере ещё пахнет чистотой и новой мебелью) все очень красивое, просторное, удобно, что у родителей отдельная комната)
Сервис на высоте, все работники улыбчивые, услужливые, несколько раз в день убирались в номере, приносили вкусные комплименты)
Предлагают завтраки по меню в ресторане только для жителей вилл и ещё можете пользоваться всей инфраструктурой отеля, завтраками в том числе из главного ресторана. Мы завтракали по меню, нам было достаточно. Там на выбор что-то из тайской кухни и стандартные вроде : авокадо тост, Бенедикт, блинчики, омлет, гранола. И ещё можно выбрать небольшие закуски на шведском столе.
С 17:30 до 19 гостям вилл предлагают бесплатные коктейли так же со вкусными закусками. Кофе/чай в неограниченном количестве.
Для деток есть игровая комната, большой бассейн с горками, лейками, ведрами и детская площадка) сын был в восторге ☺️
Наверное, из единственных недочетов, отмечу, что при заселении берут депозит 5000 батт (об этом никто не предупреждал, но нас смутило не это, а то, что депозит возвращают при выезде и у нас был ранний вылет, по просту не было бы возможности потратить тайские батты в таком количестве, но пошли навстречу и вернули депозит накануне, вечером)
До пляжа карон минут 10 пешком, рядом куча магазинов, 7/11, кафешки, массажки и всё всё всё. Уезжать не хотелось, вы молодцы. Надеюсь, уровень будете поддерживать.

The air conditioning was incredibly powerful – my friend actually caught a cold on the first night! Breakfast was plentiful, and I absolutely loved the Sky Bar on the top floor; the night view was stunning, overlooking Bangkok. It's also very close to the Erawan Shrine, easily within walking distance.

we had quite a short stay here but absolutely loved it. they had the ABSOLUTE BEST breakfast in the whole hotel breakfasts world - both european and asian types were full of choices and i genuinely couldnt decide where to start. the entire hotel left me speechles with the decor it was really beautiful. the gym had such a nice view of the pool and the surrounding garden. it is also very close to the public transport, shopping malls and night markets. if you consider staying here, definitely yes - you will remember it for a very long time.
i cannot wait to come back again

Uon arrival at lobby 1, i was greeted by a friendly porter who welcomed and helped us with our luggages. He suggested i went up to level 9 to check in and he brought my luggages straight to my room. But I could not get his name. 
Check in process was fast and guest service was efficient. I requested for iron and ironing board and it came shortly after. Even when I called to ask about holding my luggage upon checking out as my transport would be later, the guest service personnel, were aware about my request when I apporached them at the reception desk. 
Room was clean and bright and had all the necessities we required.
Upon checking out in late afternoon while waiting for my driver, one of the porter approached me to assist and he was efficient to call up and check if the driver was nearby. When the driver came, all the staff assisted me to load my luggages. 
Overall I am satisfied with the great services the hotel staff had provided. Recommended!

Centara Life Hotel Bangkok

Clean, modern, and comfortable hotel with friendly staff.
The room was tidy and quiet, and the location is convenient with easy access to transport and nearby shops.
Great value for money — would definitely stay here again.

Convenient for visa extension as directly connected to Government complex (Immigration) under one roof.  Front desk, housekeeping efficient and friendly.  Parking guard Gf was the opposite.  Told us to turn inside the building though we have informed him we booked into the hotel and made us going around for the first 2 floors only to find out all parking lots have been permanently blocked off.  Upon our distressed   final approach, we were told to go to 4f where bridged directly to the hotel building.  Otherwise, could have been a comfortable stay.

The hotel isn't very close to the beach, but there's a free hourly hotel shuttle running until 8pm. The swimming pool is great with 2 cool areas for kids to play. There's a sandbox and  an indoor play area. Rooms are big enough and come with a nice balcony, with a table and 2 chairs. Bathroom could be a little cleaner. The area around the hotel looks like a wasteland, but fortunately can reach a 7/11 and 2 other supermarkets within a 10-minute walk.

We chose a two-bedroom suite for our family trip to Pattaya. It was great, as the two rooms were connected and had three large beds, easily accommodating 5-6 people. Centara is a well-known company in Thailand, and the hotel's location is fantastic, with plenty of restaurants right outside. Terminal 21 shopping mall is also only about a kilometer away. Aside from the slightly dated facilities, everything else was perfect. Even though there were many Indian guests, it didn't bother us at all.

GREAT stay again @ my preffered hotel at Pattaya. 
Closed by Central Pattaya, Soi 6 , Beach-Road, Soi Bhuakao, even Walking Street within 20min walking distance. ENJOY it & PATTAYA 🤗

Centara

Columbus

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